Job Description
Job DescriptionAccounts Receivable & Collections Specialist
Alco Designs | Gardena, CA
$28-30/hour (depending on experience)Alco Designs is seeking an experienced, dependable, and detail-oriented Accounts Receivable & Collections Specialist to join our growing team. This role is ideal for someone who takes ownership of the accounts receivable process, communicates confidently with customers, and is proactive in driving collections while maintaining strong customer relationships.
This is a hands-on role for someone who enjoys staying organized, following through, and taking ownership of collections. The ideal candidate is persistent, professional, and committed to keeping receivables current while maintaining positive customer relationships.
Key Responsibilities
Accounts Receivable & Collections
- Prepare, review, and issue customer invoices accurately and on time
- Monitor AR aging and proactively follow up on past due accounts
- Conduct consistent collections outreach via phone and email
- Communicate clearly and professionally to secure payment and resolve delays
- Escalate overdue accounts as needed and provide regular status updates
- Investigate and resolve billing discrepancies efficiently
- Ensure all applicable charges (freight, tooling, materials, etc.) are properly invoiced
- Maintain accurate records of communications and collection efforts
- Work closely with Sales, Customer Service, and Accounting to resolve invoice discrepancies and customer payment issues.
Qualifications
- 3+ years of experience in Accounts Receivable and commercial B2B collections required.
- Proven ability to consistently follow up on and collect past due balances
- Comfortable handling collections conversations in a firm, professional manner
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to prioritize and manage multiple tasks
- Strong written and verbal communication skills
- Professional demeanor with customer-facing experience
- Proficiency in Microsoft Excel, QuickBooks, and basic accounting systems
- Ability to handle confidential information with discretion
Key Competencies
- Persistence and strong follow-up skills
- Confidence in collections and payment conversations
- Attention to detail and accuracy
- Problem-solving and accountability
- Clear, professional communication
- Organization and time management
- Reliability and consistency
What We’re Looking For
- Someone who takes ownership of Collections and AR and does not let things slip through the cracks
- A proactive communicator who is not afraid to follow up multiple times to get payment resolved
- A reliable, long-term team member who wants to grow with the company