<h3>Job Description</h3>
Job DescriptionWho We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology.&nbsp;Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Our Values Every employee is an owner with responsibility and credit for our progress.Leadership is in our build and we see change as a catalyst for improvement.We win as a team, committed to help our coworkers and customers thrive. Position Overview We’re looking for a strategic, market-savvy Product Manager to lead our Healthcare vertical, driving a best-in-class mobile experience specifically designed to empower and improve the workflow of frontline healthcare workers. This role is ideal for someone who loves blending market insight with product strategy. You’ll represent the voice of the healthcare customer internally—bringing a deep understanding of the unique needs, challenges, and regulatory requirements of healthcare systems. You’ll also shape how we show up in the market, helping craft the value stories and go-to-market strategies that position Firstup as the essential communication platform for healthcare organizations. This is an outbound-focused Product Management role—you’ll influence the roadmap through insight and collaboration with the wider Product Management team. Success will come from your ability to translate customer and market understanding into product direction, positioning, and revenue growth.Responsibilities
<ul>
<li>Own the strategy and roadmap for the Healthcare vertical, defining how Firstup delivers unique value across healthcare systems.</li>
<li>Serve as the voice of the healthcare worker, developing a deep understanding of deskless, shift-based workforces and the operational realities of hospitals, clinics, and care teams.</li>
<li>Champion the mobile experience—ensuring the Firstup platform empowers frontline and clinical employees to stay connected, informed, and engaged wherever they are.</li>
<li>Partner closely with Product Marketing, Sales, and Customer Success to shape go-to-market strategies, messaging, and enablement for healthcare audiences.</li>
<li>Collaborate with Product and Engineering leadership to influence roadmap priorities and advocate for features that support healthcare-specific workflows and compliance requirements.</li>
<li>Gather and synthesize market, customer, and competitive insights to inform positioning, pricing, and product direction.</li>
<li>Define and track success metrics for the Healthcare vertical—driving adoption, retention, and expansion within key accounts.</li>
<li>Enable internal teams with deep industry knowledge, customer stories, and product expertise to strengthen our market presence and sales effectiveness.</li>
</ul>
Qualifications
<ul>
<li>4–7 years of experience in Product Management, Product Marketing, or a hybrid PMM/PM role within SaaS or enterprise software.</li>
<li>Experience serving healthcare customers or adjacent industries where compliance, security, and workforce communication are paramount.</li>
<li>Proven ability to translate complex customer needs and market trends into actionable strategies and product narratives.</li>
<li>A strong grasp of mobile-first user experiences and the unique needs of deskless and shift-based workers.</li>
<li>Excellent communication, storytelling, and cross-functional collaboration skills.</li>
<li>Analytical mindset with experience using data to drive insights and decisions.</li>
<li>Familiarity with healthcare compliance frameworks (HIPAA, PHI) is a plus.</li>
<li>A passion for helping organizations connect every worker, everywhere.</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>You’ll shape how Firstup serves one of the most essential and dynamic industries in the world.</li>
<li>You’ll work at the intersection of product strategy, marketing, and customer experience, directly influencing how we bring our vision to life in healthcare.</li>
<li>You’ll join a passionate, mission-driven team that believes connection creates stronger companies and healthier communities.</li>
<li>You’ll have the autonomy, ownership, and support to do the best work of your career.</li>
</ul>
Firstup expects the base salary for this role to be between&nbsp;$100,000-$150,000.&nbsp;The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Why Firstup?&nbsp;Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.&nbsp;If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.&nbsp;We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.&nbsp;Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-Remote

Senior/Lead Product Manager - Healthcare Vertical

<h3>Job Description</h3>
Job DescriptionDescriptionWe are seeking a talented and licensed Medical Aesthetician to join OVME. As a Medical Aesthetician, you will play a crucial role in providing exceptional skincare treatments and services to our clients. Your expertise in various non-surgical aesthetic procedures and advanced skincare techniques will help our clients achieve optimal skin health and rejuvenation while ensuring a safe and comfortable experience. Key Responsibilities·Conduct thorough consultations with clients to assess their skincare concerns, medical history, and lifestyle factors, ensuring a comprehensive understanding of their needs and goals.·Perform a wide range of advanced skincare treatments, such as chemical peels, HydraFacial, laser treatments, and other non-surgical procedures, tailored to individual client requirements.·Administer facials and other skincare services using professional techniques and high-quality products to improve skin tone, texture, and overall appearance.·Offer expert advice on skincare regimens, including product recommendations and lifestyle modifications, to maintain and enhance treatment results.·Utilize medical-grade equipment and technologies effectively and safely, adhering to established protocols and safety guidelines.·Educate clients on proper skincare practices, including sun protection, nutrition, and lifestyle choices that promote healthy skin.·Conduct pre- and post-treatment assessments, documenting treatment plans, progress, and any adverse reactions or complications.·Collaborate with Aesthetic Practitioners to develop comprehensive treatment plans.·Maintain accurate and detailed client records, including treatment notes, consent forms, and progress photos, ensuring confidentiality and compliance with privacy regulations.·Stay up to date with the latest advancements in skincare, cosmetic procedures, and industry trends through continuous education and professional development. Skills, Knowledge, &amp; ExpertiseEducation / Experience Requirements&nbsp;·Licensed Aesthetician.·Minimum 2 years of concentrated experience in medical aesthetics, laser &nbsp; treatments, and all other premium aesthetic services is preferred.· Medical CRM/Zenoti experience is a plus.&nbsp;Work Skills&nbsp;·Exceptional written and verbal communication skills.·Educate clients about retail lines and products.·Ability to thrive in a fast-paced, customer-service-oriented collaborative team &nbsp; environment.·Ability to function independently with minimal supervision.·Ability to work well independently and in a team environment.·Strong sense of ownership and urgency.·Extremely detail oriented.·Maintain a clean and organized work area.·Self-starter and passion for learning.·Strong organizational skills and ability to multi-task in a fast-paced environment. Benefits
<ul>
<li>15 Days Paid Time Off</li>
<li>10 Paid Holidays</li>
<li>Medical, Dental, and Vision coverage</li>
<li>Short and Long Term Disability, AD&amp;D, and Life Insurance 100% company-paid</li>
<li>401k Employee Contribution&nbsp;</li>
<li>401k Employer Match</li>
<li>Employee Assistance Program (EAP) Resource</li>
<li>Employee Service Allowance</li>
<li>50% Employee Retail Discount</li>
<li>Friends and Family Discount</li>
<li>Team Member Referral Bonus</li>
<li>Wellhub membership</li>
</ul>

Medical Aesthetician

<h3>Job Description</h3>
Job Description
Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. 
A rewarding Contract position is available for a licensed Speech-Language Pathologist (SLP) to support K-12 students in a dynamic school setting located in Aurora, CO. This opportunity is ideal for professionals with Certified Clinical Competence (CCC) in Speech-Language Pathology, looking to make a positive impact throughout the academic year.
Key Qualifications:
<ul>
<li>Current certification as a Speech-Language Pathologist with CCC credentials</li>
<li>Experience working in K-12 school settings, providing speech and language therapy</li>
<li>Strong knowledge of developmental speech and language disorders</li>
<li>Ability to assess, diagnose, and develop individualized treatment plans for students</li>
<li>Excellent communication and collaboration skills to work effectively with educators, parents, and multidisciplinary teams</li>
<li>State licensure and any required school endorsements applicable for educational settings</li>
</ul>
Responsibilities:
<ul>
<li>Deliver direct speech and language interventions to students across grades K-12</li>
<li>Conduct comprehensive assessments, track progress, and adjust therapy plans accordingly</li>
<li>Collaborate with teachers, counselors, and families to support student communication goals</li>
<li>Participate in Individualized Education Program (IEP) meetings and documentation</li>
<li>Maintain accurate records and comply with district policies and professional standards</li>
</ul>
This contract role provides a unique chance to contribute to student development in a supportive school environment while gaining valuable educational experience. 
If you have a passion for helping students improve their communication skills and meet the qualifications above, we encourage you to submit your application for consideration. Take the next step in your professional journey within an engaging and meaningful educational setting.
Compensation for this position ranges from $49.73 to $62.73. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Schools - Speech Language Pathologist

<h3>Job Description</h3>
Job Description
Company Drivers
<ul>
<li>Safety bonus</li>
<li>Accessorial Pay</li>
<li>Referral Bonus</li>
</ul>
Week following orientation - $750 (Orientation Pay)
14 Days - $750
Benefits
<ul>
<li>Flexible Home Time</li>
<li>Impressive Routes with easy-to-work-with customers</li>
<li>Terminal Dispatch with a small company atmosphere at every terminal location</li>
<li>Well-maintained new equipment</li>
</ul>
Owner Operators Additional Compensation:
<ul>
<li>Owner Operators start at 65% of revenue + accessorial pay</li>
<li>Safety Bonuses</li>
<li>Week following orientation - $750 (Orientation Pay)</li>
<li>$2,000 Referral Bonus</li>
</ul>
Benefits:
<ul>
<li>Flexible Home Time</li>
<li>Impressive Routes with easy to work with customers</li>
<li>Terminal Dispatch with small company atmosphere at every terminal location</li>
</ul>
Requirements:
<ul>
<li>1 year tanker tractor trailer experience within the last 3 years</li>
<li>Class A-CDL with Hazmat and Tanker</li>
<li>Owner Operators must provide their own equipment</li>
</ul>

CDL - A Tanker Truck Drivers

<h3>Job Description</h3>
Job Description
Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. 
Are you looking for a great new opportunity? ProCare Therapy has teamed up with an excellent school district in Madison, WI looking for someone to join their team as a Speech Language Pathologist for the rest of the school year! If we find the right candidate to fill the position, there is an opportunity of renewing for the next school year. Apply now and get an interview today. 
Job Type:
<ul>
<li>Full Time </li>
<li>25/26School year </li>
<li>K-12th Caseload </li>
</ul>
Qualifications:
<ul>
<li>Masters degree in Speech Pathology or Communication Disorders </li>
<li>Wisconsin State Certificate of Clinical Competence</li>
<li>Accepting CFY's</li>
</ul>
Benefits:
<ul>
<li>Competitive compensation</li>
<li>401k matching</li>
<li>Insurance offered: Health, Optical and Dental</li>
</ul>
If interested, please apply and send an updated copy of your resume directly to me at <a href="mailto:cale.mainor@procaretherapy.com" target="_blank">cale.mainor@procaretherapy.com</a>. From there, I will be in contact with you regarding the next steps of the hiring process. It is my goal to help you so please feel free to contact me via phone at 904-647-2706for any additional information!

<h3>Job Description</h3>
Job DescriptionREADY TO GO RED?
If you’re ready for driver success, ready for driver support, and ready for driver convenience, it sounds like you’re ready to go red. Not only does Ozark Motor Lines have the best-looking trucks in the business, we also have the happiest drivers. Now’s your chance to join our ranks and see it for yourself. 
CDL-A OTR Company Truck Driver Pay &amp; Details
<ul>
<li>$0.59 - $0.63 Starting Pay Per Mile Based on Experience</li>
<li>Multiple OTR Home Time Options Available</li>
<li>10 Days Out, 2 Days Home</li>
<li>14 Days Out, 3 Days Home</li>
<li>21 Days Out, 5 Days Home</li>
<li>28 Days Out, 7 Days Home</li>
<li>No Cost Per Diem Program</li>
</ul>
Benefits &amp; Advantages
<ul>
<li>Medical, Dental, and Vision Benefits Begin on Day One</li>
<li>401(k)</li>
<li>$2,000 Experienced Driver Referral Bonus</li>
<li>PrePass &amp; EZ Pass</li>
<li>Rider &amp; Pet Programs</li>
<li>No Touch Freight</li>
<li>No Hazmat Required</li>
<li>No NYC or Canada Routes</li>
<li>A driver-friendly atmosphere that provides unmatched support</li>
<li>Fully equipped with hook ups for appliances</li>
</ul>
Minimum Requirements
<ul>
<li>Must be at least 21 years old</li>
<li>Must have a valid Class A CDL</li>
<li>Must have 6 months of recent verifiable tractor-trailer experience</li>
<li>No more than 2 moving violations in the last 2 years</li>
<li>Not a second chance company (No SAP)</li>
</ul>
About Us
 Ozark Motor Lines, Inc. partners with drivers across the Mid-South to keep vital supply chains moving. We offer truckload, dedicated, and intermodal services throughout the eastern United States, with terminals located in Tennessee, Missouri, North Carolina, and Kentucky. We're currently hiring experienced company drivers and contracting with owner-operators for both regional and OTR routes. New to the industry? Explore our paid training programs to get started on the road.

CDL-A Company Driver - 6mo EXP Required - OTR - Dry Van

<h3>Job Description</h3>
Job DescriptionJourneyman Electrician Journeyman Electrician Position Overview We are seeking a skilled Journeyman Electrician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing electrical systems and components in residential, commercial, and industrial settings. This role requires a strong understanding of electrical code compliance and safety standards to ensure all work is performed according to regulations. Key Responsibilities
<ul>
<li>Install, maintain, and repair electrical wiring, equipment, and fixtures.</li>
<li>Interpret blueprints and technical diagrams to determine the layout of electrical systems.</li>
<li>Troubleshoot electrical issues and provide effective solutions in a timely manner.</li>
<li>Ensure all electrical work is compliant with local and national electrical codes.</li>
<li>Conduct routine maintenance and inspections on electrical systems and equipment.</li>
<li>Test electrical systems and components using appropriate testing equipment.</li>
<li>Collaborate with other trades and professionals to complete projects safely and efficiently.</li>
<li>Utilize knowledge of AC/DC systems and control systems to support various electrical applications.</li>
<li>Perform conduit bending for wiring installations and modifications.</li>
</ul>
Qualifications
<ul>
<li>Valid Journeyman Electrician license or equivalent certification.</li>
<li>Proven experience as a Journeyman Electrician, with a strong portfolio of completed projects.</li>
<li>Knowledge of electrical code compliance and safety standards.</li>
<li>Experience in troubleshooting, wiring, and installation of electrical systems.</li>
<li>Familiarity with testing equipment and power distribution systems.</li>
<li>Ability to read and interpret blueprints and technical drawings.</li>
<li>Strong understanding of circuitry and electrical components.</li>
<li>Experience with PLCs and control systems is a plus.</li>
</ul>
Benefits
Health Dental Vision 401k PTO
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

Journeyman Electrician

<h3>Job Description</h3>
Job DescriptionAll.Health is hiring a Backend Engineer to architect and build scalable systems for ingesting, processing, and managing diverse health data sources—from continuous wearable signals to episodic clinical records. You will work on the backbone of a platform that combines real-time data, AI insights, and personalized care pathways to transform healthcare delivery. You should be comfortable working with regulated health data (PHI/PII), building privacy-aware and HIPAA-compliant systems, and have strong experience working with event-driven architectures, secure APIs, and health data standards (e.g., FHIR, HL7, BLE protocols). Full-stack experience, especially building internal tools or patient/provider-facing dashboards, is a strong plus.Core Responsibilities
<ul>
<li>Design and implement scalable backend services that ingest, transform, and persist diverse health data (wearable sensor streams, EHRs, user inputs).Build APIs and data pipelines for real-time and batch processing, ensuring data integrity, security, and compliance</li>
<li>Integrate with external systems and protocols including FHIR APIs, BLE-based devices, Apple HealthKit, and Google Fit.</li>
<li>Ensure backend services are designed for high availability, reliability, and low latency, especially for real-time clinical decision support</li>
<li>Collaborate with security and compliance teams to ensure HIPAA-compliant handling of PHI/PII data.</li>
<li>Work cross-functionally with product, clinical, and AI teams to align backend capabilities with user-facing experiences and clinical workflows</li>
<li>Contribute to CI/CD pipelines, observability tooling, and data quality monitoring</li>
<li>Support and mentor teammates across engineering functions, especially around secure coding and data access best practices</li>
</ul>
Requirements
<ul>
<li>Bachelor’s or Master’s degree in Computer Science or related</li>
<li>5+ years of experience delivering products end-to-end, from ideation through planning and scoping to implementation</li>
<li>Full-stack experience, including building dashboards, admin tools, or data visualizations with React/Next.js, Tailwind, etc</li>
<li>Proven software architecture experience, patterns of large, high-scale applications</li>
<li>Experience integrating 3rd-party health platforms and APIs, including EHRs, remote monitoring tools, or insurance data exchanges</li>
<li>Background in working with data warehousing, analytics platforms, or data lakes for longitudinal health data</li>
<li>Exposure to clinical workflows, remote patient monitoring, or population health management systems</li>
<li>Familiarity with data governance, data provenance, and auditing frameworks for regulated environments</li>
<li>Passion for writing clean, maintainable, and testable code</li>
<li>Excellent programming and computer science fundamentals, and a deep love for technology</li>
<li>Ability to adapt and learn new skills coupled with a resourceful, can-do attitudeOutstanding attention to detailProficient experience with Git, Github, Jira or similar project enablement tools</li>
</ul>
Technical Requirements
<ul>
<li>Strong Python backend engineer (FastAPI, Flask, Django) with understanding of distributed systems, microservices, and asynchronous workflows (Celery)</li>
<li>Solid database experience with PostgreSQL or MySQL; comfortable with Kafka or similar event-streaming systems and enforcing data contracts and idempotency</li>
<li>Competent in test architecture using PyTest (fixtures, contract tests), Hypothesis (property-based testing), and Locust (performance/load testing)</li>
<li>Skilled in observability and reliability engineering - instrumenting metrics, traces, and logs to measure and improve real-world system behavior</li>
<li>Hands-on with Kubernetes, containerized CI/CD pipelines, and cloud environments (Azure, AWS, GCP)Familiar with OAuth2, TLS certificate management, and secure service communication</li>
<li>Understands security and compliance principles (HITRUST, HIPAA, FDA 510(k)), encryption, and evidence generation for audits</li>
<li>Experience with HL7 or FHIR interfaces - message parsing, composition, and secure data exchange in healthcare environments</li>
<li>Systems-oriented mindset: treats testing, automation, and monitoring as first-class engineering concerns; pragmatic, collaborative, and effective across the full stackExperience with Java or other JVM-based languages preferred</li>
<li>Experience with Rust</li>
</ul>
What We're Looking For
<ul>
<li>Builder mindset with a passion for delivering robust, scalable, and secure systems in healthcare</li>
<li>Comfortable working in a fast-paced, mission-driven environment where data accuracy and integrity are paramount</li>
<li>Willingness to get hands dirty across the stack when needed and collaborate across disciplines</li>
<li>Curious, thoughtful, and focused on long-term maintainability and resilience</li>
<li>Deeply motivated by improving health outcomes through technology</li>
</ul>

Backend Engineer

<h3>Job Description</h3>
Job Description
TransAm Trucking Company Truck Driver Jobs
TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities! Apply today and enjoy life on the road with competitive pay and benefits, top-of-the-line equipment, and plenty of great driver rewards! 
TransAm Trucking Company Truck Drivers Enjoy:
<ul>
<li>Starting pay rate is $0.50 - $0.65 per mile, loaded and empty* (Includes per diem)</li>
<li>We reward safety early and often—starting with a raise after your first 30 days if you stay accident-free and maintain a high safety score. From there, pay increases are reviewed bi-annually, giving you the opportunity to grow your earnings through safe, consistent driving.**</li>
<li>Weekly guarantee for working full schedule***</li>
<li>Detention Pay</li>
<li>Runs Nationwide</li>
<li>Bonus opportunities, layover pay, and stop pay</li>
<li>Medical, dental, and life insurance options</li>
<li>401(k) retirement plan</li>
<li>Top-of-the-line late-model equipment</li>
</ul>
Company CDL-A Truck Driver Job Requirements:
<ul>
<li>Valid CDL-A</li>
<li>Must have at-least 12 months of verified tractor-trailer driving experience (6 months must be over the road driving experience in the last 5 years)</li>
<li>Minimum 21-years-old</li>
</ul>
*Starting pay is dependent on verified safe driving experience. This position includes for per diem. Terms and conditions apply. Contact TransAm for details.
**Pay rate increases are based on maintaining accident-free and maintaining a high safety score. Terms and conditions apply. Contact TransAm for details.
***May be eligible for a guaranteed gross weekly pay amount for working a full schedule, not being responsible for any service failures, and no preventable accidents. Continued employment through the date of payment is a material condition of eligibility and a condition precedent to earning the incentive. Driver must complete 30 days of employment before he or she is eligible for the guaranteed weekly gross pay. Other terms and conditions apply. Contact TransAm for details.
All amounts stated herein represent gross pay, subject to Federal, state, and local tax and other withholding requirements. Pay rates and terms of employment are subject to change. Nothing contained herein is any warranty or guarantee of employment for any length of time or the amount that an individual will earn. There are many factors that can significantly affect the amount an employee will earn and the success of an individual. TransAm Trucking is an Equal Opportunity Employer.

CDL-A Truck Driver - Guaranteed Weekly Pay

<h3>Job Description</h3>
Job Description
BCforward&nbsp;is currently seeking a highly motivated&nbsp;Call Center Representative for an opportunity in&nbsp;South Charleston WV

Job Title - Customer Service Representative – Call Center Representative
Location - South Charleston WV
Duration - 12 Months Contract
Pay Rate: $19.20/hr. on W2
Shift - M-F,
shifts between 8:00 am to 6:30 pm EST:
Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-related activities
Project Description:
The Customer Service Representative will leverage call center experience, customer service skills, problem solving, and attention to detail to deliver positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.
Responsibilities:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer incoming phone calls, chats, and/or emails
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct outreach phone calls and/or emails
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide outstanding customer service
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognize and follow call flows with scripts
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and review customer inquiries
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research information using multiple systems
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relay research findings and outcomes to customers
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and escalate appropriate issues
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clear documents call information and encounter in call logs
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recognize and alert management of risk and trends
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quickly transition from one task to another
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a professional demeanor
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other duties as assigned
Basic Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-years of Customer Service experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1-year of call center environment experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 months of Utilities or Health &amp; Public Services experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School Diploma or GED
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with computers: Experience using the internet, email via Outlook, etc.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data entry experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Listening, verbal, and written communication experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Office (Excel, Word, Outlook, and Teams) experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Internet access is sufficient to handle calls received via the Internet
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quiet and private remote work location
Benefits:
BCforward&nbsp;offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward&nbsp;is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s&nbsp;6,000 consultants support more than 225 clients globally.
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

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