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<h3>Job Description</h3>
Job DescriptionChampions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities JOB PURPOSE: As the Bilingual (Spanish) Program Manager for the Apprenticeship Experience, you'll own and optimize every stage of the apprentice journey, from onboarding and mentor pairing to engagement, certification progress, and full integration into the business. You'll be the operational engine behind the program, ensuring a high-touch, high-impact experience for our apprentices and their mentors, backed by clear data, regular touchpoints, and continuous improvement. This role blends program management, people experience, and analytics. You'll collaborate closely with field leadership, mentors, HR, and training teams to deliver a seamless, scalable apprenticeship program that builds the next generation of body technicians. ESSENTIAL DUTIES AND RESPONSIBLITIES: Program Ownership &amp; Execution
<ul>
<li>Oversee the full lifecycle of apprentices from hire through certification</li>
<li>Manage and continuously refine onboarding, mentor matching, apprentice engagement, and milestone tracking</li>
<li>Develop standardized touchpoints (e.g., welcome calls, weekly check-ins, 30/60/90-day reviews)</li>
</ul>
Data Management &amp; Continuous Improvement
<ul>
<li>Own the data tracking process for the STEP program; ensure accuracy and consistency across all sites</li>
<li>Build and maintain dashboards and report cards to visualize apprentice performance, mentor feedback, and program KPIs</li>
<li>Use data to identify trends, gaps, and opportunities for program optimization</li>
</ul>
Relationship Building &amp; Field Support
<ul>
<li>Partner with shop leaders, mentors, and Training/Development (TraDet) to ensure apprentices receive structured support</li>
<li>Facilitate mentor selection and provide tools/templates for effective mentoring</li>
<li>Lead structured apprentice feedback sessions and pulse surveys</li>
</ul>
Communication &amp; Enablement
<ul>
<li>Language: Bilingual Spanish/English with professional working proficiency.</li>
<li>Able to conduct interviews, onboarding, and coaching conversations in Spanish.</li>
<li>Provide real-time interpretation during meetings/calls and translate brief materials.</li>
<li>Act as a central point of contact for all STEP-related program activity post hire</li>
<li>Develop and distribute program guides, checklists, and resource materials to ensure consistency across sites</li>
<li>Prepare and present regular updates on program outcomes, challenges, and next steps to leadership</li>
</ul>
Qualifications QUALIFICATIONS:
<ul>
<li>3+ years of program or project management experience, preferably in training, operations, or talent development</li>
<li>Strong understanding of data reporting tools (Excel, Smartsheet, Power BI, etc.)</li>
<li>Demonstrated ability to drive initiatives across multiple stakeholders and departments</li>
<li>Excellent communication, organization, and relationship-building skills</li>
<li>Experience in the collision repair industry or with technical/vocational programs is a plus</li>
</ul>
PREFERRED SKILLS:
<ul>
<li>Operational mindset with attention to process and outcomes</li>
<li>Ability to simplify complex programs into scalable workflows</li>
<li>Comfort with ambiguity and change in a fast-paced environment</li>
<li>Experience with apprentice or mentorship programs</li>
<li>Passion for developing others and making a long-term impact on the workforce</li>
</ul>
WHY THIS ROLE MATTERS: Our STEP Apprenticeship Program is the future of our workforce-and this role is the glue that holds it together. You'll shape the experience, track the outcomes, and make sure every apprentice has a clear path to success, while supporting the mentors and leaders that help them get there. This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time. Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Group Life Insurance</li>
<li>Disability Insurance</li>
<li>401k Retirement Plan with match</li>
<li>Referral Bonus (Cash From Crash)</li>
<li>5 Paid Holidays</li>
</ul>
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. " The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Job Post Information* : Posted Date 1 month ago (8/26/2025 2:11 PM) Job ID 2025-15358 \# of Openings _1_ Prioritization Tier 1 - Priority Location : Address 601 Oakmont Lane Posting Location : City Westmont Posting Location : State/Province IL Location : Postal Code 60559 Posted Min Pay Rate USD $85,000.00/Yr. Posted Max Pay Rate USD $110,000.00/Yr. ]]&gt;

Bilingual Program Manager, Apprenticeship Experience (STEP)

<h3>Job Description</h3>
Job DescriptionJob Title: Special Education Paraprofessional Location: Carlise, PA 17013 Employment Type: Full-Time (Monday to Friday) Salary: $17.00 - $19.00 Join New Story Schools In-District Services (IDS) as we partner with local school districts to enhance special education by providing BCBAs, Teachers, RBTs, Paraprofessionals and other professionals for their classrooms. Our mission is to empower educators and support staff to ensure the best outcomes for students with diverse needs. Serving students aged 5-22 across multiple locations in Ohio and Pennsylvania, we work alongside families and schools to create a safe, supportive environment that fosters academic and social success. Why Join Us?
<ul>
<li>Compensation - $17.00 - $19.00 per hour based on education and experience.</li>
<li>Weekday Schedule - Work Monday through Friday with a consistent school-based schedule, no nights or weekends required.</li>
<li>Paid School Breaks &amp; Time Off - Enjoy paid school breaks, holidays, and personal time off, ensuring time to recharge and reset.</li>
<li>Comprehensive Benefits - Access health, dental, and vision insurance, plus employer-paid short-term disability, life insurance, and flexible spending accounts (FSA/HSA).</li>
<li>Financial Perks - Benefit from a 401(k) retirement plan with up to 4% company match, plus employer-paid HSA contributions and life &amp; disability insurance.</li>
<li>Professional Development - Advance your career with tuition reimbursement, mentorship programs, leadership training, and pathways to grow into teaching or behavioral health roles.</li>
<li>Supportive Team - Collaborate with educators, specialists, and therapists in a positive, inclusive environment with annual awards, Teammate Appreciation Week, and team-building events.</li>
<li>Make an Impact - Help students with special needs build life skills, confidence, and independence in a supportive school environment.</li>
</ul>
Your Role as a Special Education Paraprofessional:
<ul>
<li>Provide Classroom Support - Assist students with academic tasks, social interactions, adaption daily living skills, and emotional regulation to create a structured, supportive learning environment.</li>
<li>Monitor &amp; Track Student Progress - Observe student behavior, document notes, and collaborate with the team to adjust support strategies to help students meet their goals.</li>
<li>Support Self-Help Skills - Assist students with toileting, feeding, and personal hygiene to foster independence and confidence in daily activities.</li>
<li>Ensure a Safe Learning Environment - Intervene when necessary, using de-escalation techniques, and calming strategies.</li>
<li>Collaborate with Teachers &amp; Families - Work closely with educators, therapists, BCBAs, and parents to provide consistent, individualized support.</li>
</ul>
Required Qualifications:
<ul>
<li>High School Diploma or GED.</li>
<li>Minimum of three months of professional experience (paid or volunteer) working with individuals with behavioral or learning disabilities OR three months of internship experience working with individuals with behavioral or learning disabilities as part of a college degree program in education, social services, psychology, mental/behavioral health, or a related field.</li>
<li>Effective communication and collaboration skills with students, families, and staff.</li>
<li>Active listening and emotional intelligence to support students' needs.</li>
<li>Ability to foster a positive, professional school environment with patience and adaptability.</li>
<li>Basic computer skills (Microsoft Office: Word, Excel, Outlook) for documentation and communication.</li>
</ul>
Preferred (Nice to Have) Qualifications:
<ul>
<li>Registered Behavior Technician (RBT) or Qualified Mental Health Professional (QMHP) certification.</li>
<li>Experience working in special education, mental health, or behavioral support such as an ABA Therapist, Direct Support, Registered Behavior Technician (RBT), Behavioral Health Technician, Paraprofessional, or Teacher Assistant.</li>
<li>Associate's or Bachelor's degree in Sociology, Psychology, Special Education, Behavioral Science, or a related field (all degree types considered).</li>
</ul>
Ready to Make an Impact? Apply Today! At New Story Schools, we are committed to diversity, inclusion, and creating a supportive, drug-free workplace. We welcome candidates from all backgrounds to apply. Join our team and help shape a brighter future for students with special needs.

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