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job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Boston's Pizza
<ul>
<li>Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.</li>
<li>We have a family-friendly restaurant and a lively sports bar, plus a patio!</li>
<li>Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun &amp; seamless service.</li>
<li>We have a fun, friendly atmosphere and an enthusiastic crew.&nbsp; We are passionate about providing Guests with the best experience possible. </li>
<li>We take food seriously yet have fun preparing and serving it.&nbsp; Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.</li>
</ul>
Job Summary
<ul>
<li>The Cook is responsible for the receiving, storage and preparation of all food products according to Boston's Pizza Restaurant &amp; Sports Bar's specifications and practices. The Cook will also be responsible for maintaining proper levels of prepared products and for the assembly, cooking, plating and garnishing of menu items according to specifications. The Cook will control the products leaving the kitchen to ensure that each has been properly accounted for while maintaining a clean workplace at all times.</li>
</ul>
Responsibilities
<ul>
<li>Ensure that all products or menu items are prepared in accordance with Boston’s standards ensuring a high quality product presentation at all times.</li>
<li>Maintain control over food, only issuing food from the kitchen when it has been properly and completely accounted for on a guest check or ticket.</li>
<li>Maintains a professional image and proper uniform standards while performing job related tasks.</li>
<li>May be required to assist in the training and development of new team members.</li>
<li>Ensure that all products received meet Boston’s specification, invoiced correctly in respect to quantity, quality and ensures that all products are properly dated, rotated and stored.</li>
<li>Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items. Proper assembly and plating procedures must be adhered to.</li>
<li>Ensure that Guests meals are prepared in a timely and efficient manner, maintaining ticket time standards.</li>
<li>The health and safety of our Guests is a priority. Cleanliness of the inside and outside of the restaurant must be adhered to in accordance with Boston’s and local health department expectations.</li>
<li>Proper practices must be in place to ensure food safety. Controlling time and temperature throughout the flow of food, practicing good personal hygiene and preventing cross-contamination.</li>
<li>Maintains the equipment in the kitchen following the cleaning and maintenance schedules appropriately.</li>
</ul>
Qualifications
<ul>
<li>Must be 18 years old to operate mandated equipment and meet any other state qualifications.</li>
<li>Ability to work in a fast paced environment</li>
<li>Team oriented, adaptable, dependable, and strong work ethic</li>
<li>Ability to communicate effectively with team members</li>
<li>Ability to work nights, weekends and holidays</li>
</ul>
Benefits/Perks
<ul>
<li>Family Medical Leave</li>
<li>Meal Discounts</li>
<li>Opportunity for Advancement</li>
<li>Full Time: Health Insurance, Paid Time Off</li>
</ul>
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Cook

<h3>Job Description</h3>
Job Description
 Job Title:&nbsp;Community Manager Reports to: Area Director Company Overview DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Community Manager, you will influence and guide the experience for those that visit a DTN owned or managed community. Job Summary A Community Manager is the CEO at each property within their assigned portfolio. Through DTN’s core values, you will lead the team in meeting all property objectives to ensure satisfaction to our residents, team members, and owners. Our brand is our reputation. Every DTN associate is tasked with ensuring memorable experiences. As the Community Manager, you are not only a brand liaison but a DTN ambassador to both team members and the residents we serve. As a Community Manager, your primary responsibilities include:
<ul>
<li>Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN</li>
<li>Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN’s reputation goals</li>
<li>Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members</li>
<li>Coordinate and direct the activities of all team members to achieve daily, weekly, monthly, and annual property goals</li>
<li>Develop and manage to the annual property budgets for assigned portfolio ensuring financial performance</li>
<li>Evaluate and manage all property advertising for assigned portfolio and marketing campaigns to ensure they align with meeting property goals</li>
<li>Maintain depth and knowledge of local market competition and macro market performance</li>
<li>Through the eyes of our residents and owners maintain curb appeal and property pursuant to annual operating budget and capital plans</li>
<li>Planning and directing annual capital budgets for assigned portfolio</li>
</ul>
Core Candidate Qualities:
<ul>
<li>Track record in a leadership role</li>
<li>3+ years of experience in property management</li>
<li>Financial acumen with experience managing to a P&amp;L statement</li>
<li>Desire to provide great customer outcomes</li>
<li>An eye for detail- Our properties and team members are representing the brand</li>
<li>Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint. Experience using an industry software is preferred</li>
<li>Can do attitude- Willingness to take on various roles as may be necessary to achieve property goals</li>
<li>Availability at night and on weekends at various times during the year</li>
<li>Reliable transportation to get to work daily and to conduct daily job responsibilities</li>
</ul>
Benefits:
<ul>
<li>Health, Vision, and Dental Coverage</li>
<li>Competitive 401K package</li>
<li>Paid Time Off </li>
<li>Paid Holidays</li>
<li>8 Hours Paid Annual Volunteer Time</li>
<li>Education Reimbursement</li>
<li>Mileage Reimbursement</li>
<li>Rental Discount at Select DTN Properties</li>
<li>Ongoing Training, Mentorship and Job Shadowing</li>
<li>Growth Opportunity</li>
</ul>
 If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications! For more information, please visit <a href="http://www.dtnmgt.com" target="_blank">www.dtnmgt.com</a>
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Property Manager

<h3>Job Description</h3>
Job Description
What You'll Do
-Call and re-engage warm leads (6 months 3 years old) to generate fresh interest.
-Identify prospects who are ready for a quote and live-transfer them to licensed agents.
-Follow up on leads that requested quotes online or in the past.
-Make a high volume of outbound calls daily using our CRM system.
-Track activity metrics and results accurately.
-Begin state licensing process (paid for by us) with the goal of promotion to Licensed Sales Producer.
 Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Flexible Schedule
 Responsibilities 
-Energetic and comfortable talking on the phone all day
-Competitive, coachable, and driven to improve
-Organized, dependable, and goal-oriented
-No insurance experience required, we'll train and license the right person!
 Requirements 
Experience &amp; Education: High school diploma (required); prior phone, customer service, or sales experience preferred but not required.
Communication Skills: Clear, confident, and professional phone presence with strong listening and conversation ability.
Work Ethic &amp; Attitude: Reliable, coachable, goal-oriented, and able to stay motivated through high call volumes.
Technical Ability: Comfortable using computers, CRM tools, and phone software; organized with attention to detail.
Career Growth Mindset: Willing to obtain a Property &amp; Casualty license (paid for by the agency) and grow into a sales/producer role.

Insurance Sales Development Representative (SDR)

<h3>Job Description</h3>
Job Description
Boston's Restaurant &amp; Sports Bar
<ul>
<li>Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.</li>
<li>We have a family-friendly restaurant and a lively sports bar, plus a patio!</li>
<li>Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun &amp; seamless service.</li>
<li>We have a fun, friendly atmosphere and an enthusiastic crew.&nbsp; We are passionate about providing Guests with the best experience possible. </li>
<li>We take food seriously yet have fun preparing and serving it.&nbsp; Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.</li>
</ul>
Job Summary
Responsible for the day-to-day shift operations of Boston’s Pizza Restaurant &amp; Sports Bar, under the direction of the General Manager. This includes conducting the business affairs of the restaurant, attending to Guests’ needs, scheduling employees as needed for the front of house or heart of house, on-going training, supervision and development of the employees.
Responsibilities
<ul>
<li>Ensure all Guests are served in accordance with BoPi Lan, LLC expectations. All products are properly prepared and served in a timely manner, responsible service of alcoholic beverages, safety and sanitation practices are implemented. Maintain control of cost factors in operating and expense categories such as food, and labor.</li>
<li>Maintain ambiance and cleanliness inside and outside the restaurant.</li>
<li>Continuously focus on improving the Guest dining experience.</li>
<li>Train, motivate, and develop staff members to ensure a complete understanding of all needs within the restaurant. (Guest experience, building the brand, and profitability) Work with the General Manager to ensure the in-restaurant training team has all needed supplies to properly train new employees.</li>
<li>Lead a team of dynamic hospitality professionals to ensure each guest is a Fan of Boston’s!</li>
<li>Manage the opening and closing duties of the restaurant as scheduled and assigned by the General Manager.</li>
<li>Lead a team of energetic culinary professionals to ensure each guest enjoys the perfect dining experience.</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s Degree preferred but not required.</li>
<li>Prefer prior hotel or restaurant management or similar discipline. Will accept a combination of relevant work experience, courses and certifications.</li>
<li>Preferred minimum 1 year progressive experience in a restaurant management role.</li>
<li>Proven leader within a restaurant environment with the ability to inspire others to work toward a common goal and reach their potential.</li>
<li>Hands-on management style that emphasizes direct involvement in day-to-day operations.</li>
<li>Excellent project management skills from conception to evaluation.</li>
<li>Ability to manage multiple tasks simultaneously and to deadline.</li>
<li>Ability to formulate flexible strategies and actions plans to achieve results.</li>
<li>Ability to function independently and intuitively in a fast-paced environment.</li>
<li>Excellent verbal and communication skills with the ability to prepare and deliver clear, concise reports and presentations.</li>
<li>Team player with a can-do attitude.</li>
<li>Highly organized with strong attention to detail.</li>
<li>Effective interpersonal, influencing, coaching and conflict-resolution skills.</li>
<li>Demonstrated creativity and sound business judgement.</li>
<li>Advanced computer skills that include proficiency with Microsoft Office applications and a POS system a plus.</li>
<li>Ability to manage confidential information and maintain its integrity imperative.</li>
<li>Ability to work irregular hours including nights, weekends and holidays.</li>
</ul>
Benefits/Perks
<ul>
<li>Health, Dental and Vision Insurance</li>
<li>Life and Disability Insurance</li>
<li>401k</li>
<li>Paid Time Off</li>
<li>Family Medical Leave</li>
<li>Meal Discounts</li>
<li>Opportunity for Advancement</li>
</ul>
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Front of House Manager

<h3>Job Description</h3>
Job DescriptionTitle: Graphic Designer Reports To: Marketing and Communications Manager Location: East Lansing, MI Department: Marketing and Communications SET SEG is looking for a graphic designer to bring the organization’s brand to life through high-quality visuals that support member outreach, retention, and sales initiatives. This role is responsible for creating and maintaining consistent, engaging design across all member-facing materials including print, digital, presentation, and conference and event visuals. The graphic designer will work closely with the Marketing and Communications team as well as stakeholders throughout the organization to ensure that every touchpoint strengthens relationships with members and reflects the organization’s core values. WHO WE ARE School Employers Trust (SET) is a non-profit company that was created after a monumental shift in school funding happened in 1965. SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. Two years later, its partner organization School Employers Group (SEG) was formed to administer compensation and fringe benefits for SET. As schools were faced with more challenges related to risk management, SEG evolved and grew into a company that provides workers’ compensation and property/casualty services for Michigan public schools. Today, SET SEG continues to expand and find creative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school risk management. We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. We offer 100% employer-paid insurance (medical, dental, and vision), paid time off (PTO), and paid parental leave. Our passion is delivering peace of mind to Michigan public schools and we look for team members who are motivated by our cause. To learn more, visit: <a href="https://setseg.org" target="_blank">https://setseg.org</a>. WHO YOU ARE You are energized by working with a collaborative team and industry peers to support Michigan public schools. You are a creative thinker that brings a fresh perspective to new and existing projects and are willing to provide multiple options for creative execution, interpreting, and incorporating stakeholder feedback. You have an eye for detail when it comes to layout, design, font treatment, photo selection, and graphics. You are curious and seek understanding when you are unsure of the “why” behind an initiative or project. You can deliver under tight deadlines when necessary and can juggle multiple design initiatives at a given time. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles. Primary Responsibilities: &nbsp;
<ul>
<li>Bring sales collateral, including brochures, one-pagers, placemats, presentations, and proposal templates, to life through design.</li>
<li>Designs member appreciation and retention campaign visuals (emails, social graphics, recognition materials).</li>
<li>Develops event branding and assets, including signage, invitations, programs, and conference booths and banners.</li>
<li>Produces graphics for digital platforms (website, social media, email, internal monitors).</li>
<li>Maintains and enforces brand guidelines across all projects.</li>
<li>Ensures all materials are visually consistent and align with organizational identity.</li>
<li>Manages a library of templates and reusable creative assets for staff.</li>
<li>Advises the team on best practices for visual storytelling and design trends.</li>
<li>Collaborate with members of the Marketing and Communications team and organization stakeholders to align visuals with messaging.</li>
<li>Collaborates on event design needs (signage, programs, recognition visuals).</li>
<li>Ensures timely delivery of creative assets.</li>
<li>Prepares files for print and digital production, working with vendors as needed.</li>
<li>Reviews proofs and oversees quality of final deliverables.</li>
<li>Ensures accessibility and usability standards are met in digital design.</li>
<li>Manages timelines to balance multiple projects simultaneously.</li>
<li>Other duties as assigned by Manager. </li>
</ul>
 Required Qualifications: &nbsp;
<ul>
<li>Bachelor’s Degree in Graphic Design, Visual Communications, or related field (or equivalent experience).</li>
<li>3 -5 years of professional design experience. </li>
<li>Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop; After Effects a plus).</li>
<li>Design experience for both print and digital platforms.</li>
<li>Strong portfolio demonstrating clean, professional, and engaging design.</li>
<li>Knowledge of brand management, typography, and layout best practices.</li>
<li>Detail-oriented with strong project management and collaboration skills.</li>
</ul>
 Physical Demands / Work Environment Several hours per day at a sit/stand desk, average mobility to move around an office environment; able to spend several hours per day at a computer. Punctual, regular, and consistent in-office attendance is required. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Graphic Designer

<h3>Job Description</h3>
Job Description
Job Title: Human Resources Coordinator&nbsp;
Job Overview&nbsp;
We are seeking a Human Resources Coordinator to join our growing team at BS&amp;A Software! This is an entry level hourly position with room for growth for the right person. The ideal candidate will bring a strong foundation in providing exceptional support to our employees and HR team. Utilizing a collaborative mindset, and a passion for delivering high-quality customer service.&nbsp;&nbsp;
At BS&amp;A Software, we develop specialized software solutions for municipal governments, helping them serve their communities more efficiently and effectively. Our steady growth is driven by a commitment to customer service both internally and externally.&nbsp;
The Human Resources Coordinator is responsible for supporting day-to-day human resources operations and assisting the recruitment process. This role will serve as a key link between candidates, employees and the Human Resources team. The Human Resources Coordinator will provide essential administrative and organizational support.&nbsp;&nbsp;
&nbsp; Key Responsibilities&nbsp;
<ul>
<li>
Human Resources Coordination&nbsp;
</li>
</ul>
<ul>
<li>
Maintain accurate employee files and Human Resources database.&nbsp;
</li>
</ul>
<ul>
<li>
Coordinate HR-related events.&nbsp;
</li>
</ul>
<ul>
<li>
Assist in compliance tracking and HR Reporting as needed.&nbsp;
</li>
</ul>
<ul>
<li>
Assisting with other duties as assigned.&nbsp;
</li>
</ul>
<ul>
<li>
Recruiting Support&nbsp;
</li>
</ul>
<ul>
<li>
Coordinate interviews by scheduling across time zones.&nbsp;
</li>
</ul>
<ul>
<li>
Assist Recruiter in any candidate outreach as needed.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Partner with Recruiter to track key metrics like turnover, retention, time to fill and providing insights on improvement.&nbsp;
</li>
</ul>
<ul>
<li>
Administrative &amp; Team Support&nbsp;
</li>
</ul>
<ul>
<li>
Manage Calendars for Human Resources Business Partner and prepare agendas or materials for Human Resources team discussions.&nbsp;
</li>
</ul>
<ul>
<li>
Provide administrative support to employees.&nbsp;
</li>
</ul>
<ul>
<li>
Contribute to process improvement projects, offering feedback on ways to streamline HR workflows within team discussions.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Draft Internal emails, announcements and communications to keep employees informed on important information.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Handle sensitive information with discretion and ensure all processes meet confidentiality standards.&nbsp;
</li>
</ul>
<ul>
<li>
Provide flexible assistance across the HR and Recruiting team as business needs evolve, stepping in to support other projects or administrative tasks as required.&nbsp;
</li>
</ul>
Qualifications:&nbsp;
<ul>
<li>
1-2 years of experience within Human Resources, recruiting or administrative experience&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong organizational skills with the ability to manage multiple tasks and priorities&nbsp;
</li>
</ul>
<ul>
<li>
Excellent written and verbal communication skills&nbsp;
</li>
</ul>
<ul>
<li>
High attention to detail and accuracy.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Proficiency within Microsoft Office Suite&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Ability to manager stress &amp; anxiety in a fast-paced environment&nbsp;
</li>
</ul>
<ul>
<li>
Familiarity with HRIS/ATS systems (preferred)&nbsp;
</li>
</ul>
<ul>
<li>
Strong interpersonal skills and ability to build positive relationships with candidates, employees and managers.&nbsp;
</li>
</ul>
Other Information:&nbsp;
<ul>
<li>
This role will be hybrid after the initial training period with in-office flexibility thereafter.&nbsp;
</li>
</ul>
<ul>
<li>
This is an hourly nonexempt role.&nbsp;&nbsp;
</li>
</ul>
&nbsp; Our benefit package currently includes:&nbsp; Health Insurance –BCBS of Michigan –Employer-paid premium&nbsp; Health Savings Plan –Employer contributes 75%&nbsp; Dental Insurance –Employer-paid premium&nbsp; Vision Insurance –Employer-paid premium&nbsp; Retirement –401(k) –Employer-paid&nbsp; Retirement –401(k) –Employer matches 50% of team member contribution&nbsp; Paid Parental Leave&nbsp; Disability Insurance –Employer-paid premium&nbsp; Life Insurance –Employer-paid premium&nbsp; Generous PTO and Holiday Time&nbsp; Company-sponsored events&nbsp; &nbsp; BS&amp;A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. BS&amp;A Software provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BS&amp;A Software complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.&nbsp; &nbsp; BS&amp;A Software is not open to third party solicitation or resumes for our posted FTE positions.&nbsp;&nbsp;
Resumes received from third party agencies that are unsolicited will be considered complimentary.&nbsp;
If you need accommodation or special assistance to navigate our website or to complete your&nbsp; application, please send an e-mail with your request to <a href="mailto:jayson.wolf@bsasoftware.com" target="_blank">jayson.wolf@bsasoftware.com</a>.&nbsp;
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Human Resources Coordinator

<h3>Job Description</h3>
Job DescriptionSenior Tax Planning Specialist Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families. &nbsp;Tax Strategy and PlanningOur Tax Specialists provide strategies on how to plan today to minimize our clients’ taxes in the future. Our philosophy at Hantz Group is that Tax Planning is a proactive process that requires monitoring our clients tax situation throughout the year to deliver tax projections before preparation of their final tax return. As a Tax Planning Specialist, you will work as part of a team with Financial Advisors to develop financial strategies and reduce individual client’s tax liability. In addition to completing tax analysis and preparing returns you’ll collaborate with the other specialists to find opportunities for your clients. &nbsp;Essential Job Functions:
<ul>
<li>Analyze Tax Liability </li>
<li>Prepare Tax Projections </li>
<li>Prepare and file Tax Returns </li>
<li>Prepare and deliver presentations to clients and prospective clients </li>
<li>Develop and maintain client base </li>
<li>Market and sell appropriate tax plans </li>
<li>Attend meetings and continuing education sessions </li>
<li>Take a holistic approach with a team of financial professionals to service clients</li>
<li>Comply with all industry rules and regulations </li>
<li>Represent clients in front of the IRS and state revenue departments </li>
<li>All other task assigned</li>
</ul>
&nbsp;Education/Knowledge &amp; Skills:
<ul>
<li>Ability to effectively manage competing priorities, stringent deadlines, and multiple clients </li>
<li>Strong sense of professional and personal accountability </li>
<li>Basic computer skills and experience with Microsoft Office applications </li>
<li>Bachelor’s Degree in Accounting, Finance, or related field</li>
<li>1-year relevant experience preparing federal, state, and local tax returns for individuals</li>
<li>Enrolled Agent or Certified Public Accountant license preferred </li>
<li>Must possess or be able to obtain Preparer Tax Identification Number (PTIN)</li>
<li>Strong written and verbal communication skills </li>
<li>Highly motivated and a self-starter </li>
<li>Strong leadership qualities, work ethic and an entrepreneurial spirit &nbsp;</li>
<li>Experience with CCH Axcess Software preferred</li>
</ul>
Benefits:
<ul>
<li>Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending
<ul>
<li>Eligibility Requirements Vary</li>
</ul>
</li>
</ul>
 The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law. &nbsp;
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Senior Tax Specialist

<h3>Job Description</h3>
Job DescriptionCustomer Support Specialist Company Overview: BS&amp;A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these sectors. We are currently seeking a dynamic and highly motivated Enterprise Software Support Specialist to join our team and contribute to our high level of customer service.&nbsp; Position Overview: As an Enterprise Customer Support Specialist, you will specialize in providing professional, courteous, and efficient product support for BS&amp;A Software’s. applications. You will have extensive customer contact, so exceptional communication skills are necessary to establish and maintain relationships with customers. Working in a structured, fast-paced environment, you will need to troubleshoot multiple issues and rapidly adapt to challenges. You will be responsible for assessing customer needs, troubleshooting issues related to customer data, recommending corrective actions, and driving issues to resolution. You will be expected to work well with and support other company staff members to reinforce the company’s growth plan. This position requires an extremely self-motivated, outgoing individual with the ability to problem-solve and provide instruction over the phone and in person. As an Enterprise Customer Support Specialist, you will provide telephone and email support and at times, in-person support to our municipal customers.&nbsp; Likewise, versatility is valued, as the company’s agile structure rewards and transitions team members who can “play multiple positions” or fill alternate roles as the need arises. Key Responsibilities:
<ul>
<li>Successfully completing the 6-month to 9-month onboarding process, as determined by your manager.</li>
<li>Establishing and maintaining positive, professional relationships with BS&amp;A customers and fellow employees</li>
<li>Asking a progressive series of questions to determine the customer’s needs and providing a quality solution.</li>
<li>Efficiently relaying technical/procedural concepts, tailored to the customer’s level of expertise</li>
<li>Communicating accurate and complete information through a variety of methods such as email, case notes, phone calls, and person-to-person interactions</li>
<li>Maintaining composure in an unfamiliar situation without causing the customer to lose confidence in your abilities.</li>
<li>Participating in an open and harmonious team environment, sharing ideas and knowledge, and working toward goals to ensure effective and efficient customer service.</li>
<li>Continuing to learn the team’s suite of applications.</li>
<li>Converting and balancing data (if applicable)</li>
<li>Working with the Quality Assurance team to troubleshoot issues.</li>
<li>Testing developer changes to ensure accuracy.</li>
<li>Taking on individual projects</li>
</ul>
Qualifications:
<ul>
<li>Proven experience in technical support or similar customer-focused role. Familiarity with enterprise software solutions is preferred.</li>
<li>Exceptional communication skills, both verbal and written, to establish and maintain positive relations with customers.</li>
<li>Strong understanding of procedural concepts and the ability to efficiently relay them to customers.</li>
<li>Ability to maintain composure and confidence in unfamiliar situations.</li>
<li>Ability to manage stress and anxiety levels in complex and fast paced environments</li>
<li>Versatility in handling multiple responsibilities and adapting to challenges in a fast-paced environment.</li>
<li>Ability to work well with other company staff members to support the company’s growth plan.</li>
</ul>
At BS&amp;A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes: &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive pay •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health Insurance – BCBS of Michigan – Employer-paid premium •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health Savings Plan – Employer contributes 75% •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dental Insurance – Employer-paid premium •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vision Insurance – Employer-paid premium •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retirement – 401(k) – Employer-paid •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retirement – 401(k) – Discretionary Employer match of 50% of team member contribution •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid Parental Leave •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Disability Insurance – Employer-paid premium •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Life Insurance – Employer-paid premium •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generous PTO and Holiday Time •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company-sponsored events BS&amp;A uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. BS&amp;A provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The BS&amp;A complies with applicable state and local laws governing non-discrimination in employment in every location in which BS&amp;A has facilities.
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Customer Support Specialist

<h3>Job Description</h3>
Job Description
​​​
Shift Leader
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.
&nbsp;
Position Overview
The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting.
&nbsp;
Key Responsibilities
<ul>
<li>Foster a team-oriented environment where every employee feels empowered to take initiative and lead.</li>
<li>Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.</li>
<li>Address and resolve concerns, including incident reporting, to ensure a seamless experience.</li>
<li>Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.</li>
<li>Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.</li>
<li>Provide customers with information on wash products, packages, wash books, and membership plans.</li>
<li>Assist customers with membership account updates and issue resolution.</li>
<li>Oversee store opening and closing procedures, ensuring all tasks are completed correctly.</li>
<li>Learn car wash chemistry, product interactions, and their impact on wash quality.</li>
<li>Identify and resolve wash quality issues caused by chemical imbalances or other factors.&nbsp;</li>
<li>Communicate areas of improvement for the location, team, and company to management.</li>
<li>Administer customer feedback surveys during each shift to maintain high-quality service standards.</li>
</ul>
&nbsp;
Qualifications
<ul>
<li>Strong team player with leadership abilities to guide and support colleagues.</li>
<li>Comfortable working outdoors in all weather conditions, including evenings and weekends.</li>
<li>Physically capable of lifting up to 50 pounds and standing or moving for extended periods.</li>
<li>Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.</li>
<li>Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.</li>
<li>Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.</li>
<li>Must successfully pass a background check.</li>
</ul>
&nbsp;
Benefits&nbsp;
<ul>
<li>Competitive Compensation in Base and Bonus Potential</li>
<li>Comprehensive Health Benefits (Medical, Dental &amp; Vision)</li>
<li>Paid Time Off in addition to Company Paid Holidays</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Company-Paid Life Insurance</li>
<li>Pathways to Advancement</li>
<li>Free Weekly Car Washes</li>
</ul>
&nbsp;
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team! #INDHour
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Shift Leader 710

<h3>Job Description</h3>
Job Description
Boston's Pizza &amp; Sports Bar
<ul>
<li>Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.</li>
<li>We have a family-friendly restaurant and a lively sports bar, plus a patio!</li>
<li>Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun &amp; seamless service.</li>
<li>We have a fun, friendly atmosphere and an enthusiastic crew.&nbsp; We are passionate about providing Guests with the best experience possible. </li>
<li>We take food seriously yet have fun preparing and serving it.&nbsp; Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.</li>
</ul>
SERVER Job Summary
<ul>
<li>The Server is responsible for the service of all food and beverage items to the Guests in a prompt, efficient and above all, friendly and courteous manner according to Boston Pizza Restaurant &amp; Sports Bar's specifications and practices. The Server will maintain a high level of service, ensuring that all products served meet Boston’s specifications. The server will also assist in the cleanliness and organization of the dining room and service areas.</li>
</ul>
Responsibilities
<ul>
<li>May be required to assist in the training and development of new team members. Cooperation, communication and team work are essential traits for our team. &nbsp;Responsible for properly handling of cash and credit cards for all transactions within the restaurant.</li>
<li>Practices responsible selling and service of alcohol at all times as mandated by the respected licensing authorities.</li>
<li>Maintains a professional image and proper uniform standards while performing job related tasks.</li>
<li>Frequent Guest contact and high visibility in the dining room are to be apparent at all times.</li>
<li>Enquires periodically and timely about the Guest dining experience in a sincere manner. When necessary, involving a manager immediately if and when a negative Guest experience is identified.</li>
<li>Responsible for thanking each and every Guest for the patronage in a sincere manner.</li>
<li>Maintains a high level of food and beverage knowledge and ensures all menu items are prepared according to Boston’s standards and expectations.</li>
<li>Ensure that the stock levels on hand meet the levels specified by the supervisor or manager on duty.</li>
<li>Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items.</li>
<li>Ensures the Guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation and new promotions.</li>
</ul>
Qualifications
<ul>
<li>Successful completion of hourly position validations, including reading training materials and watching videos.&nbsp; </li>
<li>Responsible alcohol certification within 60 days of employment.</li>
<li>Must be 18 years old to serve alcohol or as state regulations dictate.</li>
<li>Excellent Guest service skills required</li>
<li>Ability to work in a fast paced environment</li>
<li>Team oriented, adaptable, dependable, and strong work ethic</li>
<li>Ability to communicate effectively with Guests and team members</li>
<li>Ability to work nights, weekends and holidays</li>
</ul>
Benefits/Perks
<ul>
<li>Family Medical Leave</li>
<li>Meal Discounts</li>
<li>Opportunity for Advancement</li>
<li>Full Time: Health Insurance, Paid Time Off</li>
</ul>
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