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<h3>Job Description</h3>
Job DescriptionSalary: $20.00/hr 
Position Summary:
The Customer Support Specialist plays a crucial role in customer satisfaction. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach. The primary responsibility of this position is providing a top-notch customer experience by accurately recording customer orders, addressing inquiries, coordinating product returns, and resolving complaints in a timely and professional manner. 
 
Essential Functions:
<ul>
<li>Communicate effectively and professionally with customers, both verbally and in writing through various channels such as phone, email, and fax.</li>
<li>Enter order information into the company's database, ensuring that the orders are complete, accurate, and in compliance with established policies and procedures.</li>
<li>Collaborate with other departments, such as shipping or the sales team, to ensure that orders are processed and fulfilled correctly.</li>
<li>Address any customer inquiries or concerns regarding their order status or any other issues related to the order.</li>
<li>Identify and resolve any discrepancies or issues related to orders, such as incorrect pricing or missing items.</li>
<li>Coordinate product returns, credits, and replacements.</li>
<li>Generate regular reports on order status, inventory levels, and other key performance metrics.</li>
<li>Monitor UPS and FedEx tracking numbers for possible shipping delays.</li>
<li>Update, organize, and maintain new and existing customer records in the companys ERP and CRM systems.</li>
<li>Develop a deep understanding of the company's products, prices, and services to provide accurate and up-to-date information to customers.</li>
<li>Use product knowledge to offer appropriate solutions and recommendations based on customer needs.</li>
<li>Clearly and concisely document customer interactions, including inquiries, issues, and resolutions.</li>
<li>Provide regular reports or updates to the team or supervisor regarding customer feedback, trends, and recurring issues.</li>
<li>Build and maintain strong relationships with customers by demonstrating empathy, professionalism, and a customer-focused attitude.</li>
</ul>
Education and Experience:
<ul>
<li>1-3 years of experience in order entry or customer service.</li>
<li>Associates or Bachelors degree preferred.</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Must be able to work effectively as part of a team.</li>
<li>Ability to adapt and learn quickly in a fast-paced environment.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving and critical-thinking abilities.</li>
<li>Patience, empathy, and a customer-oriented mindset.</li>
<li>Ability to work under pressure and handle escalated situations.</li>
<li>High organizational skills and attention to detail.</li>
<li>Basic proficiency in CRM software and Microsoft Excel.</li>
</ul>

Customer Support Specialist

<h3>Job Description</h3>
Job Description
At C&amp;S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a team-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability.
Belonging is a top priority at C&amp;S. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard.
Lead Projects. Mentor Talent. Build the Future.
Are you a skilled transportation engineer with a passion for delivering high-quality infrastructure solutions? We’re seeking a Senior Project Engineer to join our Highway Department and take a leading role in the design and execution of critical transportation projects across New York State.
In this role, you’ll manage projects through the full lifecycle—from planning and design to construction support—while mentoring junior engineers and fostering strong client relationships. You’ll bring deep technical expertise in highway design modeling and a collaborative mindset to help deliver innovative, sustainable, and cost-effective solutions.
You’ll also play a key role in leading and expanding our premier transportation practice in Western New York. We’re already one of the region’s largest providers of transportation services —working on local projects in every county and major city in the Buffalo area. We also are completing significant projects with NYSDOT, the NYS Thruway Authority and GBNRTC. No other firm matches our regional presence or the scale of opportunity we offer our team.
With this momentum driving rapid growth, we’re looking for a leader ready to make an impact. In this role, you’ll have the chance to shape the future of our department, influence major infrastructure projects, and grow your career with clear pathways for advancement. You’ll be supported by a collaborative team, high visibility, and the resources to take your work — and your career — to the next level.
Position Responsibilities
<ul>
<li>Project Leadership: Oversee the entire project lifecycle, from initial concept development through construction and closeout. Provide technical leadership and ensure quality and efficiency at every stage.</li>
<li>Design Expertise: Apply advanced knowledge in transportation design to develop creative, efficient solutions for roadway and infrastructure projects. Prepare design reports, plans, specifications, and bid documents.</li>
<li>Team Development: Mentor and support junior engineers, sharing technical knowledge and project management best practices. Foster a collaborative, growth-oriented team culture.</li>
<li>Client Collaboration: Build and maintain strong relationships with clients. Understand their goals and expectations to deliver solutions that exceed requirements and build long-term trust.</li>
</ul>
Skills, Education &amp; Experience
<ul>
<li>Bachelor’s degree in Civil Engineering or a related field.</li>
<li>Licensed Professional Engineer (PE) in New York State</li>
<li>Minimum 8 years of experience in transportation design, with a strong focus on NYSDOT/Federal Aid projects</li>
<li>Proficiency in MicroStation/OpenRoads and/or AutoCAD/Civil 3D.</li>
<li>Strong communication and interpersonal skills, with the ability to lead teams and collaborate effectively with clients and stakeholders</li>
</ul>
Compensation and Benefits:
<ul>
<li>Estimated Salary Range: $97,760 - $120,640/year*</li>
<li>Benefits: Comprehensive health, dental, and vision insurance, life and disability coverage, accident and critical illness insurance, flexible spending accounts, 401(k) plan with company match, generous paid time off (PTO), flexible/hybrid scheduling, tuition reimbursement, employee assistance program (EAP), wellness programs, parental leave, professional development opportunities, employee discounts, and referral program. </li>
</ul>
For more detailed information, please visit C&amp;S Comprehensive Benefits.
*Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills.
WHO WE ARE:
At C&amp;S Companies, we believe that a great job is about more than just the work—it’s about the people, the culture, and the opportunity to grow. We foster a family-friendly, collaborative, and employee-focused workplace grounded in quality, integrity, trust, fun, and accountability. Belonging is a top priority: we are committed to cultivating and sustaining a safe, inclusive atmosphere where everyone feels valued, supported, and empowered to thrive.
C&amp;S is a national planning, design, and construction firm with more than 600 employees and growing. For over 50 years, we’ve delivered critical infrastructure services across aviation, transportation, civil/site infrastructure, planning, sustainability, construction and program management, energy, environmental, facilities, and architecture. We have offices throughout New York State and in California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.

Senior Project Engineer - Transportation (Highway)

<h3>Job Description</h3>
Job Description
Buffalo Medical Group is one of Western New York's largest premier, multispecialty practices, we're always looking for people who share our commitment to quality patient-centered healthcare.
Currently we are seeking full time Medical Assistants to join the Group!
The Medical Assistant position is a very important part of Buffalo Medical Group. Our Medical Assistants are expected to maintain the highest level of customer service and professionalism.
As a Medical Assistant you will be responsible for providing clinical and administrative support. Medical Assistants support our offices in Buffalo, Orchard Park, Williamsville and Niagara County (Transit Rd).
DUTIES AND RESPONSIBILITIES: To include, but not limited to, the following:
 
<ul>
<li>Maintains relations with the public in a professional manner</li>
<li>Patient interaction, by phone, in person or by computer, is courteous, tactful, efficient and precise</li>
<li>Interaction with co-workers and supervisors is courteous and respectful</li>
<li>Utilize the EMR to accurately schedule and document all patient appointments, tests, referrals, and other medical interactions</li>
<li>Reviews electronic chart prior to the patient’s appointment to ensure that all records are available for the provider. Utilize the EMR to request, locate patient information</li>
<li>Utilize the EMR to place all clinical orders, both external and internal, including inputting appropriate diagnosis codes</li>
<li>Retrieve telephone messages from BMG’s electronic voice mail system, document clinical calls in the EMR according to BMG’s Telephone Documentation Policy and Procedure and forward, if warranted, to the appropriate party</li>
<li>Retrieve faxes from BMG’s Outlook system; send faxes via right-fax</li>
<li>Call patients from waiting room; assist as needed; escort to Vitals room and/or exam room.</li>
<li>Performs vitals on all scheduled patients. Utilize EMR networked vital units if available</li>
<li>Performs specimen collections, testing procedures, electrocardiograms (EKGs) , or any other BMG approved procedure as requested by the provider</li>
<li>Assists the provider with diagnostic procedures or treatments as requested and within the scope of a Medical Assistant</li>
<li>Responsible to sterilize surgical instruments according to manufacturer’s recommendations</li>
<li>Responsible to maintain and audit sterilization equipment according to manufacturer’s recommendation and BMG policy</li>
<li>Cleans and prepares examination rooms for patients, including stocking supplies and disposing of hazardous wastes properly</li>
<li>Maintains efficient inventory of office and clinical supplies</li>
<li>Ensure that all pharmaceuticals are properly logged, stored in locked cabinet, rotated, and destroyed upon expiration</li>
<li>Properly manage all paper documents and mail; i.e. prepare documents for provider’s review and once signed by a provider send to Medical Records in the blue envelope for scanning. Medical records found in the EMR should not be sent to Medical Records for scanning</li>
<li>Abstract charts on all new patients when appropriate and send appropriate documents for back scanning</li>
<li>Process all provider and patient requests in a timely, accurate, and confidential manner</li>
<li>If applicable, ensure proper referrals are in place</li>
<li>Obtain pre-authorization for required exams, pharmaceuticals, and provider referrals</li>
<li>Schedule both in-patient and out-patient surgical procedures and coordinate pre-op testing</li>
<li>Maintains neat, organized and clean work area</li>
<li>Achieves Pay for Performance goals</li>
<li>Attends education programs as assigned</li>
<li>Adheres to Buffalo Medical Group Policies and Procedures</li>
<li>Complies with BMG Corporate Compliance Policy and HIPAA regulations.</li>
<li>Performs other duties as required not to include functions limited to a licensed professional</li>
</ul>
Qualifications
· High school diploma or GED, AAS in Medical Assisting Preferred
· Knowledge of proper use of ICD-10 and CPT coding and documentation
· Reliable transportation
· Ability to assimilate to differing and challenging environments
Job Type:
· Full Time; Monday-Friday
· Hours are typically 8:00am-4:30pm, unless otherwise specified by the assigned office. Some offices start as early as 6:00am and others may end at 5:00pm
· No nights, weekends or holidays!
Salary Range - $17.10-$25.65
Buffalo Medical Group offers full medical benefits along with generous paid time off, bonus opportunities, 401K (with employer match), and a profit sharing pension, in addition to free parking and minimal travel, with offices located between Williamsville, Orchard Park and Buffalo. As an industry leader in customer service and cutting edge EMR technology, BMG was recognized as 2017 Healthcare Company of the Year, and believes in Treating People Well!

Medical Assistant

<h3>Job Description</h3>
Job Description
Job Title: Maintenance Technician&nbsp;
Location: Buffalo, NY (On-site) Reports To: Safety and Maintenance Manager Employment Type: Full-Time Expected Hours: 50–65 hours per week
Position Overview:
The Maintenance Technician is responsible for performing maintenance, repair, and rebuild activities on a variety of mechanical systems, with a particular emphasis on pump systems. The ideal candidate will have hands-on experience in welding and cutting, strong troubleshooting abilities, and a proven commitment to maintaining a safe, clean, and efficient work environment.
Key Responsibilities:
<ul>
<li>Conduct preventive and corrective maintenance on manufacturing and facility equipment.</li>
<li>Troubleshoot, repair, and rebuild pump systems (centrifugal, gear, diaphragm, etc.) used in production.</li>
<li>Perform cutting and welding (MIG, TIG, and stick) for equipment fabrication and repair.</li>
<li>Ensure all work complies with safety, health, and environmental regulations.</li>
<li>Maintain accurate maintenance records and logs.</li>
<li>Respond promptly to equipment breakdowns and perform root-cause analysis as needed.</li>
<li>Collaborate with production teams to minimize downtime and achieve operational goals.</li>
<li>Maintain a clean, organized, and safe work environment.</li>
<li>Flexibility to work 1st or 2nd shifts as assigned and to work overtime when required.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or GED required; technical or vocational training in mechanical or industrial maintenance preferred.</li>
<li>2–3 years of hands-on maintenance experience in a manufacturing or industrial environment.</li>
<li>Solid understanding of pump systems—repair, rebuild, and troubleshooting.</li>
<li>Proficiency in welding and cutting techniques, including proper safety procedures.</li>
<li>Strong focus on safety, cleanliness, and workplace organization.</li>
<li>Ability to read and interpret blueprints, schematics, and technical manuals.</li>
<li>Basic knowledge of electrical systems is a plus.</li>
<li>Ability to lift up to 50 lbs and work in a physically demanding environment.</li>
</ul>
Benefits:
<ul>
<li>401(k) with company matching</li>
<li>Dental, Health, Vision, and Life Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>Relocation Assistance</li>
</ul>

Maintenance Technician

<h3>Job Description</h3>
Job Description
<ul>
<li>Assists in overseeing guest services and front office operations; ensuring superior service is a priority.</li>
<li>Foster a positive, cooperative work environment between front office staff and management.</li>
<li>Supervise front office team. Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems. </li>
</ul>
<ul>
<li>Front Desk Duties:</li>
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Handles cash, credit card information and goods at the property</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
</ul>
</ul>
<ul>
<li>Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed</li>
</ul>
Pay range: $18.50 - $19.50
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>

Front Office Supervisor

<h3>Job Description</h3>
Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:
<ul>
<li>Work-Life Balance with Set Scheduling (no overnight shifts)</li>
<li>Free Onsite Parking at All Locations</li>
<li>Medical, Dental &amp; Vision Plans</li>
<li>Life Insurance</li>
<li>401(k) Retirement Plan</li>
<li>Critical Illness, Accident, &amp; Legal Plans</li>
<li>Wellness Program</li>
<li>Learning &amp; Development Opportunities</li>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
</ul>
 
Location: Dent Tower, Amherst Location. This position is on-site.
Working Hours: Monday-Friday, 8am-4:30pm
Responsibilities include planning, organizing and implementing human subject research for the Dent Neurosciences Research Center according to the procedures set forth in research protocols. The Dent Neuroscience Research Center (DNRC) is a not-for-profit affiliate of DENT dedicated to outcomes research and education supported by foundations, industry and personal contributions. The DNRC is focused on developing comprehensive, clinically relevant, and cost-effective solutions to complex neurological problems faced in our community.
Building awareness, fostering relationships, providing support and continuous education are at the forefront of the DENT philosophy. From providing our patients with the most up-to-date diagnostic and treatment options for assisting each in the best care and coping opportunities, we aim to fulfill the needs of the whole patient. Through foundation support and exceptional faculty leadership, DNRC is able to build upon the philosophy by providing advancement, support, and education to our providers and partners.
Preferred Qualifications:
<ul>
<li>Masters or PhD Degree</li>
<li>Prior clinical research experience</li>
<li>CPR Certification</li>
</ul>
Required Education &amp; Experience:
<ul>
<li>Bachelor's degree or equivalent training</li>
<li>All personnel drawing blood must be credentialed by Dent phlebotomy protocol</li>
<li>All personal handling/packaging/shipping hazardous good must become IATA certified</li>
<li>All Personal must receive CITI training, GCP training, NIH training</li>
<li>Strong interpersonal and communication skills</li>
<li>Excellent organizational skills</li>
<li>Problem-solving skills</li>
<li>Computer skills</li>
<li>Ability to manage multiple projects at different stages</li>
<li>Laboratory skills particularly pipetting</li>
<li>High level of communication of interaction with others is required via direct verbal and telephone dialog and in written form; nature of interactions is to give or receive information and knowledge, and to instruct.</li>
</ul>
 
Working Conditions:
<ul>
<li>Moderate physical activity required at times which may include occasional movement of study supplies or equipment. </li>
<li>Also involves driving from office to office depending on study.</li>
<li>Position involves periodic travel throughout the US for investigator meetings and conferences.</li>
</ul>
 
Compensation:
<ul>
<li>Most candidates will start within the first quartile of the pay range</li>
<li>Rates are commensurate with experience</li>
</ul>
 
EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
 Monday-Friday, 8am-4:30pm 40 hours/week

Clinical Research Coordinator

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Pay</li>
<li>Career Advancement</li>
</ul>
Job SummaryWe are seeking seeking dependable and safety-focused Delivery Driver to join our growing team. You would be resposible for transporting and delivering goods to customers efficiently and professionally. This position requires physical stamina, strong time management, and a commitment to excellent customer service. Responsibilities&nbsp;
<ul>
<li>Operate a commercial vehicle safely and efficiently in compliance with all traffic laws and company policy.&nbsp;</li>
<li>Perform routine safety pre-trip and post trip inspections.</li>
<li>Follow pre-planned routes and schedules to ensure timely deliveries.</li>
<li>Load and unload packages using a handtruck or by hand as needed.</li>
<li>Verify delivery contents and obtain required signatures or proof of delivery.</li>
<li>Maintain courteous communication with customers during deliveries.&nbsp;</li>
</ul>
Qualifications
<ul>
<li>Previous delivery experience preffered, but not required.</li>
<li>Valid driver’s license with clean driving record (No CDL required)</li>
<li>Must be at least 21 years old.</li>
<li>Ability to list up to 50lbs unassisted and up to 150lbs using delivery equipment.</li>
<li>Must past a DOT physical, background check and drug screening (including THC)</li>
<li>Availability Monday to Friday day shift and rotating weekends.</li>
<li>Must be able to commute to Buffalo, NY 14219</li>
</ul>

Last Mile Delivery Driver

<h3>Job Description</h3>
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n
Earn $StartingWage/hour base pay, with the potential to earn $TTC/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. 
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
 
What Our Retail Sales Specialists Enjoy Most About the Role
<ul>
<li>Enhancing the customer experience while meeting sales, service, and operational goals.</li>
<li>Identifying sales opportunities and creating ideal customer experiences through product support and education.</li>
<li>Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li>
<li>Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li>
<li>Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li>
</ul>
Working Conditions
<ul>
<li>This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li>
</ul>
 
Required Qualifications
Education
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Proficiency in cash handling and accurate payment transactions.</li>
<li>High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li>
<li>Basic math skills.</li>
<li>Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li>
<li>Familiarity with goal- and incentive-based work environments.</li>
<li>Strong performance in a fast-paced team environment.</li>
<li>Effective communication with employees and customers in person, on the phone and in writing.</li>
<li>Highly effective interpersonal skills for building partnerships across the organization.</li>
<li>Self-motivated, competitive spirit with a desire to exceed sales goals.</li>
<li>Positive and professional demeanor, strong attention to detail and problem-solving skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of the latest technology and devices.</li>
<li>1-5 years of sales/customer service experience.</li>
<li>1-3 years of telecommunications/wireless experience.</li>
</ul>
#ZRSM2
 SRL213 2025-65426 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $24.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $9,360. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Retail Customer Sales Specialist

<h3>Job Description</h3>
Job Description
Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. 
 Our Buffalo branch needs an experienced Road Mechanic. 
Duties and responsibilities for Road Mechanic:
<ul>
<li>maintain the branch's equipment fleet</li>
<li>diagnose and fix issues with equipment at customer's job sites</li>
</ul>
Qualifications for Road Mechanic:
<ul>
<li>electrical and hydraulic experience</li>
<li>experience repairing construction equipment</li>
<li>customer service experience</li>
<li>valid driver's license with safe driving history</li>
</ul>
Pay depends on experience. 
 
Benefits:
<ul>
<li>Boot &amp; Tool allowance</li>
<li>Shop Clothing &amp; Coats</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
#INDMECH
#ZR
#LI-DNI

Road Mechanic

<h3>Job Description</h3>
Job Description
Southtowns Fireplace, a long-established family-owned fireplace store in Hamburg, NY, is seeking an experienced gas fireplace installer to join our team. We specialize in residential installations of gas inserts, direct-vent systems, and fireplace upgrades across the Southtowns.
We are looking for someone who can hit the ground running, work independently, and deliver high-quality, code-compliant installations with excellent customer interaction.
As a Fireplace Installer, you will install:
<ul>
<li>
Gas inserts (e.g., Regency U31-NG10 and similar models)
</li>
<li>
Direct-vent gas fireplaces
</li>
<li>
Venting systems
</li>
<li>
Trim packages, surrounds, blowers, and finishing components like remotes, etc.
</li>
</ul>
This is a field-based role performing in-home residential installations and new build homes. You’ll work directly with customers and ensure every installation meets manufacturer guidelines and local codes.
Key Responsibilities
<ul>
<li>
Install gas fireplace inserts and direct-vent fireplaces with precision and adherence to manufacturer instructions
</li>
<li>
Run and connect venting systems
</li>
<li>
Connect gas lines, perform leak checks, and verify correct manifold pressures (NG/LP)
</li>
<li>
Ensure all clearances to combustible materials meet code and manufacturer requirements
</li>
<li>
Remove existing wood-burning or gas units when required
</li>
<li>
Conduct final safety tests, startup procedures, and customer walkthroughs
</li>
<li>
Troubleshoot installation issues and perform light service adjustments
</li>
<li>
Maintain a clean, organized job site and professional appearance
</li>
<li>
Document installations, serial numbers, and job notes
</li>
<li>
Safely lift and move fireplaces, liners, and vent sections
</li>
<li>
Communicate effectively with customers and the office team
</li>
</ul>
Required Experience
Applicants MUST have experience in at least one of the following:
<ul>
<li>
Fireplace installation (gas inserts or direct-vent systems)
</li>
<li>
Hearth appliance installation
</li>
<li>
Professional chimney/liner installation
</li>
<li>
HVAC installation involving gas appliances
</li>
<li>
Gas fitting experience with vented appliances
</li>
</ul>
Minimum Requirements:
<ul>
<li>
1–2+ years experience installing fireplaces or equivalent vented appliances
</li>
<li>
Strong knowledge of venting, gas connections, and clearance requirements
</li>
<li>
Ability to work independently with minimal supervision
</li>
<li>
Valid driver’s license &amp; reliable transportation
</li>
<li>
Comfortable working on ladders and rooftops
</li>
<li>
Ability to lift 75+ lbs with assistance
</li>
</ul>
We strongly prefer applicants with fireplace installation experience — but if you’re very handy, quick to learn, and have solid experience in trades like HVAC, plumbing, chimney, or general construction, we still encourage you to apply.
If you bring the right attitude and mechanical skill, we will train you on our specific systems and installation standards.

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