<h3>Job Description</h3>
Job Description
You have a Ph.D. in an Engineering discipline and 5+ years of Bioengineering/Biomechanics experience post-doctoral work. You want to use your training, education, and experience in a new and meaningful way.
You are already an expert. Robson Forensic will train you to be a forensic expert.
As a Biomechanical Engineering Expert, you will:
<ul>
<li>Apply the scientific and engineering principles of bioengineering and biomechanics to investigate incidents involving claimed injuries/fatalities due to an event.</li>
<li>Analyze and evaluate the technical and scientific aspects of incidents, injuries, and medical device failures.</li>
<li>Write clear, scientifically sound reports.</li>
<li>Provide expert testimony.</li>
</ul>
You will delve into the technical and scientific aspects of incidents, determining how and why an injury occurred from a purely physical standpoint. You will analyze the forces and motions involved to figure out if the alleged injuries are consistent with the event. Areas of investigation may include impact and injury biomechanics/orthopedic biomechanics applied to events such as vehicle collisions, sports &amp; recreation, occupation, assaults, falls, etc. This role offers you a chance to:
<ul>
<li>Use your cumulative training, experience, and critical thinking skills.</li>
<li>Collaborate with highly respected experts.</li>
<li>Continuously learn and grow.</li>
<li>Make a tangible difference.</li>
</ul>
 
Locations: Miami Lakes/Palm Beach Gardens, FL, Atlanta, GA, &amp; Lancaster, PA
 
Requirements:
<ul>
<li>You have a Ph.D. in an engineering discipline. </li>
<li>You have a B.S. in Engineering from an ABET-accredited University.</li>
<li>You have 5+ years of bioengineering/biomechanics experience, post-doctoral work. </li>
<li>Your Traumatic Brain Injury (TBI) experience is a plus.</li>
<li>You can work both independently and as part of a collaborative team.</li>
<li>You have excellent technical, analytical, writing, and communication skills.</li>
<li>You are willing to travel about 20% on average.</li>
<li>You have a valid driver’s license and the ability to drive.</li>
<li>Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain.</li>
</ul>
ABOUT US:
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
HOW TO APPLY:
If you are looking for a challenging and rewarding position, and you meet our minimum requirements, please apply, and attach your resume and cover letter (outlining your professional background and expertise). We thank all applicants for their interest; however, only those under consideration will be contacted.
We are an Equal Opportunity Employer.

Biomechanical Engineer - Forensic Expert

<h3>Job Description</h3>
Job Description
As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
Position Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment.
As a Journeyman Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide on site technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems.
Requirements
This position shall perform the following (to include but not limited to) activities
§ Performs a variety of clerical and administrative duties pertinent to remote assistance.
§ Replies to trouble tickets to resolve user problems.
§ Provides expert technical assistance through phone, email, and instant message to users in the area of password resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity.
§ Provides personal computer support analysis, and hardware/software installation and configuration. 
§ Interacts daily with customers to ensure productivity; provides peer feedback.
§ Maintains an audit trail and statistical records of all problems and conditions reported by the client.
§ Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
Required Skills: 
· Public Trust Clearance (Or ability to obtain)
· ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
· Possesses and applies expertise on multiple complex work assignments.
· Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
· Operates with appreciable latitude in developing methodology and presenting solutions to problems.
· Work is performed remotely under supervision.
· Contributes to deliverables and performance metrics.
 Required Qualifications:
<ul>
<li>Must be willing to work a variety of shifts, including holidays as scheduled</li>
<li>Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.</li>
<li>Familiarity with the following technologies: Windows, web browsers, and basic functions of Active Directory </li>
</ul>
Education and Experience Requirements:
The following are the education and experience required for this position:
<ul>
<li>Associate’s Degree or equivalent. </li>
<li>Minimum 2 - 7 years of work experience.</li>
<li>At least one (1) year experience with Windows desktop support.</li>
<li>At least two (2) years’ experience working knowledge of remote tools.</li>
<li>Experience supporting industry standard software products.</li>
<li>Experience as a remote worker demonstrating time management and self-discipline.</li>
</ul>
Benefits
SES provides a competitive salary and the following benefits:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Company paid Life Insurance</li>
<li>401k with employer contribution</li>
</ul>

Desktop Support Technician

<h3>Job Description</h3>
Job Description
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:
<ul>
<li>Providing an excellent Guest experience</li>
<li>Preparing and serving great food&nbsp;</li>
<li>Keeping restaurants clean and beautiful</li>
<li>Being a Team player</li>
</ul>
Key parts of your day to day will consist of:&nbsp;
<ul>
<li>Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish</li>
<li>Upholding food safety standards as you prepare and serve fresh food daily</li>
<li>Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests</li>
</ul>
As a Subway® Team Member, you’ll have access to:&nbsp;
<ul>
<li>Brand partnership discounts</li>
<li>Scholarship Opportunities</li>
<li>Opportunity to earn University course credits</li>
<li>Hands on career experience in a restaurant business</li>
</ul>
 
PREREQUISITES
Education: Some high school or equivalent
Experience: No previous experience required&nbsp;
 
ESSENTIAL FUNCTIONS&nbsp;
Ability to understand and implement written and verbal instruction.&nbsp;
 
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.&nbsp;
 
*You will receive training on your roles and responsibilities&nbsp;
&nbsp;Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Sandwich Artist

<h3>Job Description</h3>
Job DescriptionAre you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!Company OverviewAt Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site.
BUSINESS DEVELOPMENT ASSOCIATE
POSITION SUMMARY
PTR is growing fast—and we're looking for a driven, ambitious, and coachable Business Development Associate to help fuel our expansion in commercial truck sales and fleet services. This is not a sit-and-wait kind of job. This is a hunting role—ideal for someone who thrives on cold calls, outbound hustle, and building a pipeline from scratch. 
If you're hungry to prove yourself, ready to grind, and eager to rise based on **performance—not politics or tenure—**we want to hear from you. 
This is an ideal role for someone looking to break into a sales career or grow into a more advanced sales position over time. 
This role is a launchpad. We're building a culture where effort is rewarded, voices are heard, and people are promoted based on results. If you want to learn fast, work hard, and grow into a high-impact sales role, PTR is the place to do it.
RESPONSIBILITIES
<ul>
<li>Own outbound prospecting: Make a high volume of calls daily to identify and qualify potential business customers. </li>
</ul>
<ul>
<li>Target &amp; hunt: Research, identify, and pursue leads in key industries like construction, logistics, and transportation. </li>
</ul>
<ul>
<li>Create conversations: Use phone, email, and LinkedIn to book meetings and generate interest. </li>
</ul>
<ul>
<li>Collaborate with closers: Work alongside senior sales reps to push deals through the pipeline and learn the full sales cycle. </li>
</ul>
<ul>
<li>Sharpen your pitch: Help shape messaging, sales decks, and outreach templates that get results. </li>
</ul>
<ul>
<li>Stay organized &amp; accountable: Track activities and progress in Salesforce and hit your KPIs with consistency. </li>
</ul>
<ul>
<li>Go where the action is: Attend trade shows, site visits, and networking events to build relationships and gather intel. </li>
</ul>
REQUIREMENTS
MUST HAVE
<ul>
<li>1–3 years of experience in outbound sales, telemarketing, customer service, or lead gen (B2B is a big plus). </li>
</ul>
<ul>
<li>Phone-first mindset: You're confident cold-calling decision-makers and booking meetings. </li>
</ul>
<ul>
<li>Hustler mentality: You don't wait to be told what to do—you take initiative and chase your goals relentlessly. </li>
</ul>
<ul>
<li>Curiosity &amp; coachability: You're eager to learn the business, ask great questions, and get better every day. </li>
</ul>
<ul>
<li>Tech-savvy enough: Comfortable with tools like Salesforce, Microsoft Office, and LinkedIn. </li>
</ul>
<ul>
<li>Interest in trucks or fleet services? Great. If not, we'll teach you what you need to know. </li>
</ul>
<ul>
<li>Team player with a competitive edge: You celebrate wins, but you're always looking for the next one. </li>
</ul>
NICE TO HAVE
<ul>
<li>Previous experience in rental, trucking, construction, or equipment industries </li>
</ul>
<ul>
<li>Experience using Salesforce or other CRM platforms </li>
</ul>
<ul>
<li>Familiarity with sales lead generation tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, etc. </li>
</ul>
<ul>
<li>Existing relationships or knowledge of customers in key commercial or industrial sectors </li>
</ul>
<ul>
<li>Willingness to relocate in the future for a field-based role </li>
</ul>
<ul>
<li>A long-term interest in sales, customer relationships, and business development </li>
</ul>
EMPLOYEE BENEFITS
Wellness &amp; Fitness: Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're into group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered!
Exclusive Employee Perks: PTR Swag &amp; a Uniform/Boot Allowance, On-site Micro-Markets stocked with snacks &amp; essentials, discounts on phone plans, supplier vehicles, mobile detailing, tools, &amp; equipment…and much more!
Positions with incentives (Commissions, or Bonuses, or Profit Sharing): At PTR, we believe in rewarding success, whether you are in sales earning commissions, or in service and earning profit sharing. Not every position has commission or profit sharing, so ask your recruiter about these amazing incentives. 
Comprehensive Benefits—Starting Day One:
✔ Premium healthcare coverage (medical, dental, vision, mental health &amp; virtual healthcare) ✔ 401(k) matching &amp; long-term financial planning ✔ Paid time off that lets you recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning &amp; development opportunities
Training, Growth &amp; Recognition
We partner with Predictive Index assessment tool that helps identify a candidate's natural behavioral drives, such as dominance, extraversion, patient, and formality. It's used in recruiting and throughout the life cycle of an employee to support employee development and engagement.
Culture &amp; Connection—More Than Just a Job
At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days &amp; Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts &amp; Open Communication
Premier Truck Rental Is an Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need support or accommodation due to a disability, contact us at <a href="mailto:recruiting@rentptr.com" target="_blank">recruiting@rentptr.com</a>—we're here to help.

Business Development Associate

<h3>Job Description</h3>
Job Description
Job Summary
Travel RN-ER-Emergency Department in Pahala, Hawaii
Voyage Health
Full-time, Contract
In-Office | PAHALA, HI, United States
Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across the U.S. With thousands of openings nationwide, you can earn up to $3,500+ per week (depending on your specialty, location, housing, and benefits)—all while making a real impact on the communities that need you most. Let your next adventure start with us!
Position: RN-ER-Emergency Department (Travel/Contract)
We're hiring experienced RN-ER-Emergency Department for a 13-week contract in Pahala, Hawaii — earn up to ($2127 - $2239 per week) while providing essential care at a leading facility. Most candidates will need to have at least 2 years of recent experience in the specialty.
Apply &amp; Call us today at 800-798-6035 for details on this opportunity.
Position Details
Specialty: RN-ER-Emergency Department
Location: Pahala, Hawaii
Employment Type: Travel/Contract
Pay: $2127 - $2239 per week
Shift: 3x12 Days
Start Date: ASAP
Contract Length: 13-weekThe Opportunity
You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Voyage Health promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Voyage Health we breed winners.
 Responsibilities
<ul>
<li>
Provide high-quality emergency care to patients in the ER.
</li>
<li>
Participate in ongoing professional development and training programs.
</li>
<li>
Collaborate with medical staff to ensure effective treatment plans.
</li>
<li>
Utilize performance metrics to improve personal and team outcomes.
</li>
<li>
Monitor and document patient progress and response to treatments.
</li>
<li>
Assist in triaging patients based on severity of conditions.
</li>
<li>
Engage in regular feedback sessions to enhance skills and performance.
</li>
<li>
Maintain accurate and timely documentation of patient care activities.
</li>
<li>
Adhere to safety protocols and maintain a clean work environment.
</li>
<li>
Educate patients and families on health management and emergency procedures.
</li>
<li>
Contribute to a positive team environment and support colleagues.
</li>
<li>
Support the implementation of new protocols and procedures in the ER.
</li>
</ul>
 Experience/Qualifications
<ul>
<li>
Valid RN license in Hawaii with experience in emergency care.
</li>
<li>
Demonstrated ability to work in high-pressure emergency situations.
</li>
<li>
Commitment to ongoing professional development and training.
</li>
<li>
Strong collaboration skills with medical staff for effective treatment plans.
</li>
<li>
Ability to utilize performance metrics to enhance outcomes.
</li>
<li>
Experience in patient triage and prioritizing care based on severity.
</li>
<li>
Excellent documentation skills for patient care activities.
</li>
<li>
Understanding of safety protocols and maintaining a clean environment.
</li>
<li>
Ability to educate patients and families on health management.
</li>
<li>
Willingness to support new protocols and contribute to team success.
</li>
</ul>
 What's in it for you? (Salary, Commissions &amp; Benefits)
<ul>
<li>
Enjoy the vibrant community and beautiful surroundings of Pahala, HI, with an on-site working location.
</li>
<li>
Receive a competitive base salary that reflects your skills and contributions.
</li>
</ul>

Travel RN-ER-Emergency Department in Pahala, Hawaii

<h3>Job Description</h3>
Job Description
 We are seeking a dedicated **Administrative Assistant/Front Desk** to support the daily operations of a vibrant Community Association. This role involves providing exceptional customer service, facilitating communication between residents, the Board of Trustees, and staff, and ensuring smooth administrative processes.
Key Responsibilities - Deliver outstanding customer service to residents, staff, and stakeholders. - Serve as the primary point of contact, maintaining open communication channels. - Possess a foundational understanding of building systems and components. - Log and track work requests using Connect, generate work orders, and coordinate with maintenance staff and contractors. - Record updates and notes in work orders, noting vendor actions and closing completed requests. - Maintain and update community information within Connect, including the Community Website, projects, management reports, and official documents. - Use Connect’s Resident Alert feature to keep homeowners informed of community activities and updates, pending Board approval. - Prepare and provide the Manager with work order logs for Board meetings. - Perform additional duties as assigned to support community operations.
Candidate Qualifications - Minimum of 3 years of administrative or related professional experience. - Strong critical thinking, problem-solving, judgment, and decision-making skills. - Proficiency in Microsoft Office Suite, Outlook, and Windows. - Ability to handle sensitive and confidential information with discretion.
---
Join our team and contribute to a well-managed, engaging community environment. If you meet the qualifications and are eager to support community operations, we encourage you to apply.
Company Description<a href="https://nvtstaffing.com/job_board_public_detail.php?id=40951" target="_blank">https://nvtstaffing.com/job_board_public_detail.php?id=40951</a> 
<h3>Company Description</h3>
<a href="https://nvtstaffing.com/job_board_public_detail.php?id=40951" target="_blank">https://nvtstaffing.com/job_board_public_detail.php?id=40951</a>

Property Administrative Assistant

<h3>Job Description</h3>
Job Description
Company: Florida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing.
 
Position: Home Improvement Appointment Setter
 
We’re looking for friendly, motivated people who enjoy talking to others! As an Appointment Setter, you’ll walk local neighborhoods, chat with homeowners, and schedule FREE window inspections — no selling required.

What You’ll Do:
<ul>
<li>Talk with homeowners in your area</li>
<li>Share our free window inspection offer</li>
<li>Schedule appointments for our sales team</li>
</ul>

What We’re Looking For:
<ul>
<li>Outgoing, positive attitude</li>
<li>Enjoy working outdoors and meeting new people</li>
<li>No experience needed — we provide full training</li>
</ul>

What We Offer:
<ul>
<li>Earn $50K–$75K+ (Base Pay + Commission)</li>
<li>Paid training and full support</li>
<li>5-day work week — no late nights</li>
<li>Growth opportunities with a fast-growing company</li>
</ul>

How to Apply: Submit your resume and phone number. Qualified applicants will be contacted for a quick phone interview.
Company DescriptionFlorida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing. 
<h3>Company Description</h3>
Florida's Fast Growing Window Company selling and installing Top Quality Windows, Doors and Roofing.

Home Improvement Appointment Setter - No Selling, Just Scheduling

<h3>Job Description</h3>
Job Description
 is seeking a technically proficient Senior Technical Program Manager (TPM) to lead end-to-end development and integration of the Robot Platform Diagnostic Roadmap. They will play a central role in planning and execution for diagnostics and health monitoring deliverables across the Robot Platform ECU’s. 
The ideal candidate brings deep experience in automotive control systems development, diagnostic protocols and software program management. They will engage with cross-functional stakeholders such as Systems Design and Mission Assurance, Fail Operational Response, Firmware Core, Firmware Applications, Fleet Ops and Vehicle Program Management to enable effective diagnostics, fleet insights, and enhanced serviceability. 
Responsibilities
<ul>
<li>Own Diagnostic Roadmap including requirements, execution, validation and integration to meet milestone deliverables.</li>
<li>Drive execution of diagnostic workstream through planning the agenda, engaging relevant stakeholders and identifying action items with strong follow up.</li>
<li>Breakdown Diagnostic Roadmap into granular deliverables that align with overall vehicle program quarterly planning </li>
<li>Demonstrate agility in execution by adapting the short term plan to maintain progress when roadblocks or delays are encountered.</li>
<li>Ensure timely delivery of diagnostic requirement updates to firmware teams as defined in the diagnostic roadmap.</li>
<li>Secure necessary alignments and approvals for milestone scope changes based on program priorities.</li>
<li>Proactively identify cross-functional execution risks, unblock technical dependencies, and manage escalations through program management forums.</li>
<li>Develop and maintain a dashboard for Fleet Monitoring of Diagnostics in Service and Engineering Fleet to identify emerging trends, false positives and prioritization.</li>
<li>Lead milestone and gate reviews to present overall status of Diagnostics Roadmap to leadership. </li>
<li>Interface with upstream and downstream stakeholders to ensure diagnostic coverage that meets system observability, fail safe operations and serviceability requirements.</li>
</ul>
Requirements
Qualifications
<ul>
<li>Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Computer Science Engineering or related technical field.</li>
<li>5+ years of experience in technical program management roles within the automotive embedded systems or diagnostics domains.</li>
<li>Proven experience delivering diagnostic feature sets in firmware for distributed automotive systems (e.g., AUTOSAR, low-level firmware stacks, gateway controllers).</li>
<li>Familiarity with diagnostic standards and protocols: UDS (ISO 14229), CAN/CAN-FD, OBD-II (SAE J1979).</li>
<li>Strong understanding of software/firmware development workflows, release management and gate approval processes.</li>
<li>Analytical skills in extracting actionable insights from field diagnostics dashboards and vehicle telemetry data</li>
</ul>
 Preferred Qualifications
<ul>
<li>Experience with diagnostic integration in EV powertrains or autonomous vehicle platforms.</li>
<li>Familiarity with service-oriented architecture (SOA), diagnostics via IP (DoIP), or Ethernet-based diagnostic frameworks.</li>
<li>Hands-on experience with JIRA, Vector CAN tools (e.g., CANoe, CANalyzer, vFlash), embedded logging frameworks, or calibration tools (e.g., INCA, ETAS).</li>
<li>Knowledge of ISO 26262 or ASPICE processes as applied to diagnostics coverage planning and validation.</li>
<li>Ability to lead detailed technical discussions while tracking milestones, quality gates, and cross-functional interdependencies.</li>
</ul>
Benefits
<ul>
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Training &amp; Development</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Free breakfast and lunch</li>
</ul>
</ul>

Technical Program Manager - Diagnostics (Vehicle Systems Integration)

<h3>Job Description</h3>
Job Description
BASIC PURPOSE:
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options.
ESSENTIAL FUNCTIONS:
Customer Service Duties
· Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”)
· Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers.
· Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction.
· Offer current promotional items to all customers. 
· Offer credit card application and information to all customers.
Visual Communications 
· Stock and maintain all displays and coolers to ensure they are visually appealing to customers.
· Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness.
· Ensure that all prices are displayed correctly for each product.
· Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager.
· Keep the food and beverage area clean, neat, and well stocked with all necessary items.
Food and Beverage Handling 
· Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. 
· Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages.
Cash Handling
· Accurately conduct all cash, debit, credit transactions on cash register (POS). 
· Preform simple math calculations. 
· Make sure all money is dropped in the safe according to company policy and procedures.
Maintenance/Cleanliness Duties
· Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser).
· Removes and disposes of trash and debris outside/inside. 
· Sweep and Mop floors.
· Clean station restrooms.
Miscellaneous
· Follows Shift Duties schedule for correlating shift.
· Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol).
· Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.)
· Performs all other duties assigned. 
JOB QUALIFICATION REQUIREMENTS:
The incumbent must be able to work any shift, Sunday – Saturday to support the company’s business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through.
Knowledge/Experience:
High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. 
Software, Tools and Equipment:
You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning.
Other Requirements:
As a team member you will represent Hassan &amp; Sons. While you are on the job, Hassan &amp; Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan &amp; Sons, Inc. Appearance &amp; Image Guide for additional information. 
PHYSICAL AND VISUAL ACTIVITIES:
Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.
The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. 
WORKING ENVIRONMENT:
Gas station with food mart.

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