Senior On-Site Service Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Senior On-Site Service Specialist

Tempe, AZ (Onsite)

3 Months (Temp to Hire)

Mon-Fri, 7:30am - 4pm

• Provides on-site operations support including copying, high-volume document imaging, mail management, shipping and receiving, and clerical services.

• Operates document imaging equipment, related software, mail management systems, and standard office equipment.

• Supports daily customer service, document handling, filing, inventory, reporting, and mail distribution activities.

• Parking is provided.

• Physical requirements include extensive seating and lifting/moving items weighing up to 30–35 lbs.

Responsibilities

• Operate scanning systems, high-volume document imaging equipment, and document image handling software.

• Operate Microsoft Office, Microsoft Outlook, email, copiers, calculators, fax machines, postage meters, and PC equipment.

• Open, save, and transfer PC files according to established protocols.

• Access document management systems through established protocols.

• Perform copying, scanning, date stamping, emailing, and document processing.

• Clear copier paper jams and refill copier trays.

• Stock paper next to copier/customer site equipment.

• Maintain records for management reports and inventories of required supplies.

• Generate reports related to imaging and mail activities.

• Sort, distribute, and process incoming and outgoing mail and apply required postage.

• Distribute mail to company personnel and designated drop-off points as required.

• Ship and receive products and supplies.

• Respond to and coordinate all service requests required by the customer.

• Perform filing duties, including purging and archiving old documents.

• Perform quality control and final checks.

• Perform other duties as assigned.

Requirements

• High school diploma, GED, or equivalent experience in a related field.

• 1–2 years of experience or equivalent related experience.

• Some related copy job experience is preferred.

• Excellent customer service skills.

• Good PC skills and ability to use office machines.

• Good organizational skills with the ability to prioritize work.

• Strong retention, filing, and document management skills.

• Ability to interpret, comprehend, prepare, provide, and convey diversified information and instructions.

• Regular use of basic skills including calculator, keyboard, and hand tools.

• Good eye/hand coordination.

• Ability to work in an office environment with adequate lighting and ventilation and a normal range of temperature and noise levels.

• Ability to perform diversified work assignments.

• Ability to sit for extended periods.

• Ability to lift or move items weighing up to 30–35 lbs.

• Ability to push or pull carts on wheels weighing up to 60 lbs.

• Driving is not required.

• Dress code: Business casual.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.