Senior Manager Insurance - Multiple Positions

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager Insurance

Skills – Genpact LLC seeks Senior Manager Insurance (multiple positions) in New York, NY to provide innovative insurance advisory services and technology transformation solutions in Insurance domain technology products to clients to improve and optimize their business operations using predictive insights, artificial intelligence, and digital transformation. Analyze business needs, define detailed requirements, validate proposed solutions/approaches with the business community, and recommend potential alternatives after evaluating business and technical considerations. Conduct workshops to elicit business requirements primarily with Insurance domain and ability as part of client initiatives to transform their Information Technology (IT) landscape, which includes major functions such as Underwriting, Claims, Reinsurance, Billing, Third Party Client relationships, and others. Conduct business requirement analysis, including identifying current business processes related to digital insurance and technology transformation and insurance operations and create an “As-Is” process map and a "To-Be" process flow as per the proposed solution leveraging technology expertise and demonstrating product vision. Employ Digital Strategy, Disruptive Insurance Business Models, IT Strategy, Customer Experience, Target Operating Model, Digital Transformation, Change Management, Intelligent Process Automation and custom/bespoke applications. Serve as liaison between Business and IT teams as a techno-functional expert during the entire lifecycle of IT implementation which encompasses requirements, testing, deployment, and business sign-offs. Drive continuous process Improvement and optimize Target Operating Model using Lean and Six Sigma methodologies. Create transformative solutions by leveraging competencies in Marketing and Sales, Distribution, Enrollment, Policy/Underwriting, Rating/Pricing, Billing and Finance, Claims, and Regulatory Reporting. Employ tools and technologies, such as Digital and Cloud Solutions, RPA, AI, Mobile Applications and Portals, Salesforce, Core Systems (Guidewire, CSC), Micro Services Architecture, Business Analytics, Data Strategy and Implementation, and Legacy Modernization. Work closely with sales teams, various service lines, and leadership teams to provide consulting depth to clients in their efforts to improve, optimize, and transform their insurance operations and processes. Lead teams split across multiple geographies and time zones.

Education – Position requires a Master’s degree in a Business Administration, Management, Information Systems or related field and 2 years of experience in the job offered or in a related occupation. Alternatively, a Bachelor’s degree in a Business Administration, Management, Information Systems, or related field and five (5) years progressively responsible post-Bachelor’s experience in the job offered or a related occupation is acceptable. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $150,550- $158,077 per year.

Please send resume and cover letter to:

Talent.Recruitment@genpact.com

Indicate job code “GSMINY0426” when applying.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $150,550- $158,077. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

“Los Angeles, California based candidates are not eligible for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.