IT Administrator / Systems Administrator (Hybrid)
Job Description
Job Description
Join a well-funded startup based in Lakeland, FL that’s redefining the future of regulatory track-and-trace. Led by experienced founders of a market-leading compliance platform, the company is building a next-generation system for highly regulated industries.
We are hiring our first IT Administrator / Systems Administrator to own and support all internal IT needs as the company grows. This role will initially support ~10 users, scaling to no more than ~25 users over time. It’s an excellent opportunity for someone who enjoys hands-on IT work, supports end users directly, is self-motivated and wants visibility and growth in a modern, cloud-first startup environment.
As the first and sole IT support professional, you will be responsible for ensuring that systems, laptops, and cloud services run reliably, securely, and efficiently. You’ll handle everything from new-hire laptop setup and remote troubleshooting to Microsoft 365 administration and basic Azure support.
This position is primarily remote, but occasional onsite support in Lakeland, FL is required, so candidates must live within a two-hour commute of the Lakeland area.
Key Responsibilities:
- Provide primarily remote IT support for employees using Windows laptops
- Troubleshoot hardware, operating system, and software issues (VPNs, Microsoft applications, browsers, system performance, etc.)
- Administer and support Microsoft 365 services, including user accounts, permissions, and MFA
- Support Microsoft Azure resources at a basic to intermediate level (virtual machines, access control, networking fundamentals)
- Set up, configure, image, and ship laptops for new hires
- Install, configure, and troubleshoot third-party software and SaaS tools
- Monitor system health, backups, security updates, and endpoint protection
- Document IT procedures and maintain basic equipment inventory
- Coordinate laptop repairs, replacements, and warranty issues
- Participate in onsite, on-call and/or after-hours support as needed (small environment, low volume)
Requirements:
- Must live within a two-hour commute of Lakeland, FL to provide occasional on-site support
- 3+ years of experience in IT Administration, Systems Administration, or a similar role
- Strong experience supporting Microsoft-based environments
- Experience supporting remote users and distributed teams
- Strong troubleshooting skills for laptops, operating systems, and user applications
- Experience provisioning, configuring, and shipping equipment to remote employees
- Working knowledge of Microsoft Azure (virtual machines, access management, basic networking)
- Basic Linux experience (command line usage and basic troubleshooting)
- Familiarity with security best practices such as MFA, endpoint protection, and patching
- Comfortable working independently and serving as the primary IT support resource for a small team
- Technical certification, Associate’s degree, or Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
Company DescriptionEnterprise Recruiting Company is a full-service talent acquisition and consulting company specializing in the areas of IT/Tech, HR, Accounting/Finance, Private Equity, Sales & Marketing, Operations and Engineering & Construction.
Company Description
Enterprise Recruiting Company is a full-service talent acquisition and consulting company specializing in the areas of IT/Tech, HR, Accounting/Finance, Private Equity, Sales & Marketing, Operations and Engineering & Construction.