<h3>Job Description</h3>
Job Description
Vendor Payment Support Specialist Scranton, PA | $20-$23/hr | Monday-Friday, 8:00 AM-4:30 PM ⏳ Temporary Assignment (1-2 Months) | Immediate Start
We are seeking a Vendor Payment Support Specialist for a short-term project supporting the Accounts Payable team during a vendor payment system transition.
This is primarily a customer service-focused role with an Accounts Payable background. The selected candidate will be answering vendor questions, researching payment status, and assisting vendors with the transition to a new electronic payment platform. This position does not process invoices or approve payments.
Responsibilities:
<ul>
<li>Respond to vendor calls and emails regarding payment status and payment-related questions</li>
<li>Research payment information using SAP and other systems</li>
<li>Assist vendors with registration and enrollment in an electronic payment platform</li>
<li>Document inquiries and follow up on outstanding issues</li>
<li>Escalate payment concerns to the appropriate internal teams when needed</li>
</ul>
Requirements:
<ul>
<li>Prior experience in Accounts Payable, Finance, vendor support, or payment operations</li>
<li>Strong customer service and communication skills</li>
<li>Ability to research and troubleshoot payment inquiries</li>
<li>Proficiency with Microsoft Outlook and Excel</li>
<li>SAP experience preferred</li>
</ul>