Front Desk Receptionist - Olson Pediatrics (Full-Time)

Job Description

Job DescriptionFront Desk Receptionist – Olson Pediatrics (Full-Time)

Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.

As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.

Key Responsibilities:

• Greet patients professionally in person and over the phone
  
  
• Check in patients, collect co-pays, update demographics and insurance information
  
  
• Answer or refer patient questions appropriately and efficiently
  
  
• Schedule and reschedule appointments to optimize provider availability and patient satisfaction
  
  
• Notify nursing staff of patient arrivals
  
  
• Support patients by answering questions and helping ease any anxieties
  
  
• Retrieve and update patient records to ensure treatment information is available
  
  
• Maintain office inventory and update supply order sheet as needed
  
  
• Process incoming faxes
  
  
• Prepare Bright Futures Questionnaires for upcoming Well Child Checks
  
  
• Enter patient demographics, insurance, contact, and pharmacy information into the EMR system
  
  
• Scan and organize patient documents
  
  
• Assist with sorting and delivering staff mail
  
  
• Maintain and tidy the patient waiting room
  
  
• Copy forms and handouts for clinic staff
  
  
• Perform other administrative tasks as assigned by the Front Desk Supervisor
  
  

Qualifications:

• Previous experience as a medical receptionist and/or in medical billing is required
  
  
• Strong organizational and communication skills
  
  
• Ability to work effectively in a fast-paced, team-oriented environment
  
  
• Professional, compassionate, and patient-centered approach
  
  

Compensation & Benefits:

• Salary: $18.00 – $22.00 per hour, DOE
  
  
• Benefits: Health insurance, Paid Time Off (PTO), and 401(k)
  
  

Schedule:

• Monday – Friday, 8-hour shifts
  
  
• Although we have weekend coverage, weekend shifts may be required to cover time off/illness. Weekend hours are 8a-12:00p.
  
  

If you’re dependable, organized, and enjoy making a difference in a pediatric care setting, we’d love to meet you!