Job Description
Job Description
Job Description:
We’re partnering with a growing retailer seeking a Coffee Shop Manager to lead daily operations for a high-volume coffee shop environment.
This is a hands-on leadership role for someone who enjoys leading teams, creating a great guest experience, maintaining high product quality, and keeping daily operations running smoothly. The Coffee Shop Manager will oversee staffing, training, scheduling, inventory, cash handling, cleanliness, food safety, and key performance metrics while partnering closely with store leadership.
What you’ll do:
- Lead daily coffee shop operations, including opening/closing procedures, customer experience, product quality, cleanliness, and operational standards.
- Recruit, hire, train, coach, schedule, and manage performance for baristas and other team members.
- Manage inventory, ordering, vendor relationships, equipment needs, cash handling, and daily deposits.
- Monitor sales, labor costs, food/beverage margins, and other key metrics to support profitability and consistent execution.
- Support the broader retail operation as needed, including POS transactions, customer service, stocking, merchandising, and store cleanliness.
Ideal background:
- Previous leadership experience in a coffee shop, restaurant, QSR, fast casual, hospitality, or high-volume customer-facing environment.
- Strong customer service, communication, and team leadership skills.
- Comfortable managing labor, scheduling, inventory, cost controls, food safety, and daily operational routines.
- Hands-on leader who can build a positive team culture while maintaining speed, quality, and consistency.
- Flexible and willing to work early mornings, weekends, holidays, and business-needs-based shifts.