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Front Desk Manager

The Dental Group
locationBala Cynwyd, PA, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Join a one-of-a-kind dental practice where cutting-edge dentistry meets the serene, relaxing atmosphere of a spa. We are dedicated to providing our patients with a tranquil, high-end experience, and it all starts with the first person they meet—you.

We are looking for an experienced and customer-focused Front Desk Manager to be the welcoming face of our practice. If you are a natural leader with a passion for exceptional patient care and a talent for organization, we'd love for you to join our team.

What You'll Do:

  • Lead and manage the front desk team, ensuring a smooth and efficient daily flow.
  • Manage patient scheduling and appointments, confirming new patients are booked accurately and efficiently.
  • Be the first point of contact for our patients, providing a warm and welcoming experience.
  • Handle all patient communications, including phone calls and emails, with professionalism and a positive attitude.
  • Maintain accurate patient records and manage billing and insurance claims.
  • Oversee office administration and help maintain a clean and organized front desk area.
  • Maintain open communication with the back office to ensure seamless patient care and flow.

Who You Are:

  • A natural leader with previous experience in a dental or medical office setting.
  • Highly organized with strong attention to detail.
  • An excellent communicator with a knack for creating a positive and lasting impression.
  • A compassionate and patient individual who is dedicated to providing outstanding customer service.
  • Proficient with dental software and comfortable managing administrative tasks.

Pay: Competitive and based on experience.

Job Type: Full-time

Work Location: One location. This is an in-person position.

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