Information Technology Specialist

Gallatin Airport Authority

Belgrade, MT 59714, USA

Published: 6/14/2022

Technology

Full Time

Job Description

The Bozeman Yellowstone International Airport (BZN), owned and operated by the Gallatin Airport Authority, is seeking a motivated individual for a full-time Information Technology Specialist position.

Bozeman Yellowstone International Airport (BZN) is a small hub airport in beautiful southwest Montana located 8 miles northwest of the city of Bozeman and 50 miles north of Big Sky. BZN has consistently been one of the fastest growing airports in the nation over the past 20 years and is currently served by 8 airlines: Alaska, American, Allegiant, Delta, Jetblue, Southwest, Sun Country, and United. BZN also handles a thriving business and general aviation community with over 400 based aircraft. Visit www.bozemanairport.comto learn more about the Bozeman Yellowstone International Airport and The Gallatin Airport Authority.

The Information Technology Specialist monitors and supports the Authority’s Information Technology and Cybersecurity systems and operations, including supporting department management in the development, implementation, maintenance, and evaluation of technology and cybersecurity solutions and life-cycle management of all IT supporting services, infrastructure, and telecommunications systems in accordance with applicable regulations, Authority requirements, and security, safety, and quality standards. This position exercises independent discretion throughout the major duties/responsibilities.

Compensation:

Starting pay rate of $80,000 annual (exempt) depending on experience.
Excellent and comprehensive benefit package including: employer-paid medical, dental, and vision insurance for the employee; employer-paid basic term life insurance for the employee; generous leave and vacation benefits; and retirement benefits including participation in the Montana Public Employees Retirement System, with an employer contribution of over 9%. Additional voluntary health and welfare benefits and family coverage available.

Major Duties/Responsibilities:

Executes standards for Authority business systems and technologies including application deployment approaches, systems documentation requirements, databases, operating systems, system interfaces, networking, communication, cabling, etc.; hardware and storage; software and software development.
Configures, installs, monitors, maintains, and troubleshoots Authority applications, operating systems, firmware, drivers, public address system, flight information system, cameras, telephone system, gates, baggage handling information system, and hardware.
Executes Information Technology and Cybersecurity in alignment with department goals and initiatives, budget, expected deliverables, timeframes, and resource utilization.
Identifies needed areas of change or development and institutes changes to improve IT infrastructure and telecommunications systems and optimization of operations.
Provides service and support for network equipment to include car wash, gate access, cameras and other security technologies.
Performs cabling and networking tasks, including cable installation and maintenance.
Resolves and responds properly to questions, complaints, and/or requests for IT and cybersecurity services by the tenants, stakeholders, and partners.
Provides IT and cybersecurity support and training to end users as needed.
Assists with the investigation and remediation of IT, Cybersecurity, and other failures and identification of root causes, as assigned.
Assumes duties on an on-call basis, as needed.
Operates and drives Authority-owned vehicles landside and in non-movement area.
Uses effective and standard radio communications to communicate with other personnel.
Communicates effectively and exchanges information in a professional and positive manner with employees, tenants, concessionaires, vendors, contractors, and the public.
Participates in the Authority’s Safety Management System.
Completes required trainings.
Practices and adheres to the Authority’s policies and procedures and federal, state, and local legal and regulatory requirements.
Performs other duties as needed or assigned.

Position Requirements:

High School Graduate/Equivalent
18 years or older
Proficiency in written and spoken English
2+ years of experience in Information Technology and Cybersecurity or closely related field
Experience with configuration, troubleshooting, and repair of Windows operating system
Knowledge of principles and practices of IT and Cybersecurity.
Able to compare and/or judge readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things
Able to read and understand spatial and graphical displays and enter information into hard copy or computer-based logs and records
Able to follow instructions, work safely, and independently
Able to be thorough when performing work and conscientious about attending to detail
Able to establish and maintain effective and cooperative working relationships and communicate effectively with other employees, tenants, concessionaires and the general public
Able to multi-task and perform in stressful conditions with professionalism and efficiency
Able to read and understand a variety of professional, technical, regulatory and administrative documentation, directions, instructions, methods, and procedures and learn and understand complex subject matter principles and techniques
Able to analyze, assess, and problem-solve complex situations.
Must meet physical requirements necessary to perform essential functions of the position (with or without a reasonable accommodation)
Must pass a 10-year pre-employment Criminal History Background Check (CHRC) necessary to obtain federally mandated security clearances, badging, and access to the Bozeman Yellowstone International Airport and retain access authority and an active badge with the necessary credentials to perform the essential responsibilities of position
Must pass a 7-year Pre-employment Background investigation.
Must have a valid Driver’s License, pass required motor vehicle checks in order to operate heavy equipment and Authority-owned vehicles and meet insurability requirements
Must achieve nonmovement area access within 90 days of employment and maintain access privileges
Must safely operate and drive Authority-owned vehicles landside and in non-movement area.
Must communicate effectively on airport radio systems
Must be available to work evenings, weekends, and holidays
Associate’s or Bachelor’s degree from an accredited institution (computer science educational emphasis preferred) (preferred)
Mechanical background and aptitude, including but not limited to, experience with electrical, electronics, and information technology (preferred)
Knowledge of airport operations and radio procedures (preferred)
Working knowledge of network infrastructure, layer 2 networking, cabling types and standards (preferred)
Working knowledge of coding with various languages (preferred)
Working knowledge of operational technologies and SCADA systems (preferred)
An equivalent combination of education and/or experience may be considered

Licenses & Certification:

Network+ Certification (preferred)
Security + Certification (preferred)

Behavioral Requirements:

Ability to adhere to the Authority’s policies and procedures and federal, state, and local legal and regulatory requirements.
Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement.
Ability to deliver information verbally and in written form in a professional, clear, concise, and compelling manner to effectively engage others and achieve desired results.
Ability to establish, maintain, and strengthen effective, collaborative, and cooperative working relationships with stakeholders and partners, including employees, tenants, concessionaires, vendors, contractors, and the public, to advance the mission and the success of the Authority.
Ability to make effective, timely, informed decisions in the best interest of colleagues, passengers, tenants, concessionaires, the community and the Authority, some of which must be made while in a stressful situation.
Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Ability to commit to the success and operational wellbeing of the Authority by challenging others to excel and by holding themselves and others accountable for achieving results.
Ability to demonstrate an uncompromising commitment to delivering exceptional customer service to create an unmatched value proposition for stakeholders and partners, including employees, tenants, concessionaires, and the public.

Physical Requirements:

Balancing – Frequently (6+ hours)
Bending – Frequently (6+ hours)
Climbing – Frequently (6+ hours)
Color Vision - Routinely (8+ hours)
Crawling - Rarely (Up to 3 hours)
Driving – Occasionally (3+ hours)
Handling – Routinely (8+ hours)
Kneeling – Frequently (6+ hours)
Reaching - Frequently (6+ hours)
Sitting - Frequently (6+ hours)
Standing – Frequently (6+ hours)
Stooping – Frequently (6+ hours)
Twisting – Frequently (6+ hours)
Typing - Frequently (6+ hours)
Walking - Frequently (6+ hours)
Work in all types of weather conditions - Rarely (Up to 3 hours)
Work at elevated levels (on roof, etc.) - Occasionally (3+ hours)
Be subjected to noise levels that are moderate to high - Rarely (Up to 3 hours)
Exposure to workplace vibrations, confined work space, chemicals, flammable materials, explosives and mechanical and electrical hazards - Occasionally (3+ hours)
Wear and use safety gear/PPE - Occasionally (3+ hours)
Lift/Carry up to 50 lbs- Occasionally (3+ hours)
Push/Pull up to 50 lbs - Occasionally (3+ hours)

Travel Required:

The position may require travel from time to time but not on a regular basis.

Work Setting:

In-person
8:00am - 4:30pm, Monday - Friday

If you meet the requirements listed above and desire to become an integral part of our team, visit our website at www.bozemanairport.com/employment for our employment application. Email your completed application, cover letter, and resume to jobs@bozemanairport.com. Open until filled.

The Gallatin Airport Authority provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, marital status, genetic information, veteran/military status, political beliefs, vaccination status, or status in a group protected by federal, state, or local laws. Please contact the Gallatin Airport Authority if you need assistance completing an application.