Automotive Parts Advisor

Job Description

Job DescriptionJoin the Walt Massey Family as a Parts Advisor – Your Next Big Career Move Starts Here!

Are you passionate about cars, people, and problem-solving? Do you thrive in a fast-paced, team-driven environment? If so, it’s time to shift your career into high gear with Walt Massey – where we don’t just work in automotive, we live it.

We're not just another dealership – we're a trusted name with a strong reputation for excellence. We're growing, and we're looking for dedicated individuals who want more than a job – they want a career. Join us and become part of a family that values integrity, innovation, and exceptional customer service.

What’s In It For You?

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package and an unmatched work environment to help you succeed and grow:

Health, Dental & Vision Insurance
401(k) Retirement Plans – Secure your future
Paid Holidays & Vacation Time – Because work-life balance matters
Ongoing Paid Training – We invest in you

Career Advancement Opportunities – We promote from within
Supportive Team Culture – You'll never feel like just a number here

What You’ll Do:

As a Parts Advisor, you’re a key player in keeping our service department running smoothly and our customers on the road. You’ll be the go-to expert for parts knowledge and support. Your responsibilities will include:

• Managing parts inventory and tracking expenses efficiently

• Coordinating with the Service Manager to ensure parts are available for timely repairs

• Training and supervising counter associates to exceed performance goals

• Delivering top-tier customer service and handling concerns with professionalism

• Staying current on warranty guidelines, manufacturer policies, and return procedures

• Hiring, motivating, and mentoring a high-performing parts team

• Maintaining an organized, well-stocked inventory system

• Pricing parts accurately and updating systems regularly

• Prioritizing safety, compliance, and exceptional service across all interactions

What We’re Looking For:

• 2+ years experience in automotive parts and/or sales (preferred)

• Strong customer service and communication skills

• Organized, detail-oriented, and tech-savvy

• A positive attitude and a strong work ethic

• High school diploma or equivalent

• Valid driver’s license and clean driving record

• A professional appearance and a desire to grow your career

Ready to Accelerate Your Career?

If you're ready to be part of something bigger and grow within a company that values your contribution – apply today and become a part of the Walt Massey legacy.

Let’s build your future – together.