Job Description
Job Description
Position Title: Security Guard
Department: Facilities
Reports To: Assistant Director of Security and Safety
Job Location: Various Greenwich House sites throughout New York City
FLSA: Non-Exempt
Job Status: Full-Time
Availability: Monday-Friday, 7:00 AM-3:00 PM; Flexibility required
Benefits: Medical, Dental & Vision Insurance, Commuter Benefits, Flexible Spending Account, 403b Retirement Plan, Worker’s Compensation, Short- & Long-Term Disability Insurance, Life Insurance, Holidays, Personal Time Off, Vacation Leave, Sick Leave, Competitive Remuneration.
About Greenwich House
Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences.
Position Summary
The Security Guard is responsible for maintaining a safe and secure environment for Greenwich House and its constituents. This position plays a crucial role in safeguarding assets, ensuring the safety of staff, constituents, and visitors, and upholding the organization's commitment to providing a safe and secure atmosphere. The Security Guard will be required to stand, walk, or patrol for extended periods and must have the physical ability to respond to emergencies quickly.
Responsibilities:
Access Control
- Monitor and control access to the Center for Healing, ensuring that only authorized individuals enter the facility.
- Verify the identity of visitors, issue visitor passes, and maintain visitor logs.
Security Patrol
- Conduct regular patrols of the premises, including interior and exterior areas, to deter and detect security threats.
- Respond promptly to security incidents, emergencies, and alarms.
Surveillance
- Utilize surveillance equipment, such as cameras and monitors, to monitor activities and areas of concern.
- Report any suspicious activities or security breaches to the appropriate authorities.
Emergency Response
- Assist in developing and implementing emergency response plans and procedures.
- Act swiftly and calmly in emergency situations, such as fire alarms, medical emergencies, or security breaches.
Conflict Resolution
- Interact with staff, constituents, and visitors in a professional and courteous manner.
- Effectively resolve conflicts and address disruptive behavior when necessary.
Security Reporting
- Maintain accurate and detailed security logs and incident reports.
- Report security-related incidents to the Security Supervisor/Manager/Director of Safety and Security and/or law enforcement as required.
Safety Checks
- Perform safety checks on equipment, doors, and windows to ensure they are secure and functional.
- Report any maintenance issues or safety hazards to the appropriate personnel.
Collaboration
- Collaborate with other staff members, including administrative and facilities teams, to address security and safety concerns.
Training and Compliance
- Attend training sessions and stay up to date with security protocols and procedures.
- Comply with all applicable laws, regulations, and organizational policies.
- Attend training on dealing with individuals who may be experiencing withdrawal symptoms, managing potentially volatile situations, maintaining the confidentiality of patients and zero tolerance for fraternization.
- Perform other tasks and special projects as assigned by the direct supervisor.
Qualifications:
- High school diploma or equivalent is preferred.
- 8 Hour Pre-Assessment Training.
- 16 Hour on the Job Training (OJT).
- Valid New York State Security Guard License.
- Excellent communication and interpersonal skills. Ability to remain calm and composed in high-stress situations.
- Physical fitness and the ability to perform security patrol duties.
- Basic computer skills for monitoring surveillance equipment (if applicable).
- Previous Hospital/Clinic security experience is preferred.
- Must be trainable.
Reasonable Accommodations Statement
To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.
Equal Employment Opportunity
Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/