Job Description
Job Description
The Medical Record Data Entry Clerk plays a crucial role in maintaining accurate and up-to-date patient medical records to support healthcare operations. Working within small to medium-sized teams, this position involves entering and managing medical data, supporting customer inquiries, and ensuring the integrity of electronic health records. Reporting to the Customer Service Manager or Health Records Supervisor, the clerk helps facilitate smooth communication primarily through phone and email, occasionally providing chat support. This role offers opportunities for advancement and ongoing training in health information management.
Responsibilities
- Enter and update patient medical records accurately
- Provide customer support via phone, email, and chat
- Process medical orders and related documentation
- Manage and maintain data using Electronic Health Records (EHR) and CRM software
- Resolve data discrepancies and issues professionally
- Communicate effectively with team members and healthcare personnel
- Assist in maintaining compliance with health information policies
Preferred Qualifications
- Entry-level experience in medical data entry
- High school diploma or equivalent
- Proficiency in data entry and CRM software
- Familiarity with medical terminology and Electronic Health Records (EHR) software
- Strong customer service and communication skills