Job Description
Job DescriptionSalary:
Custom Software Systems, Inc. (CSS) is excited to announce an opening for aSystem Administrator.The candidate shall be proficient in Windows Administration Scripting, SQL Server
Administration, Windows Server administration andmaintainingwindows desktops.Highly
preferred is a candidate who has had experience working with an independent Federal Agency,
thorough knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating
system, PowerShellscriptsand networking. A successful candidate willinterface withinternal
customers of varying technical ability and other technical support teams within the Federal
Reserve Board to resolve a wide range of technical issues. The candidate must demonstrate
ability to follow standard operating procedures and processes andassistthe team in automating
processes where possible. The candidate must have experience managing support efforts using a
ticketingsystemssuch as ServiceNow or Remedy. The candidate may be called upon to provide
occasional after-hoursmaintenance support overnights and weekends.
.
Responsibilities
- Physical security system and building automation support to meet service level agreements
- Information systems and applications used in the facility services, law enforcement, and emergency management and preparedness industries
- Analyze system performance and recommend improvements
- Resolve complex system issues for commercial applications, operating systems andnetworks, and triage customer support calls for Tier 2 / Tier 3 escalation service.
- Troubleshoot system performance issues, implement corrective actions
- Perform server maintenanceactivitiesboth hardware and software-related, including installations, network configurations, error log reviews, patches, integrity checks, system setups, etc.
Clearance
- Mustbe clearable.
Citizenship
- US Citizenship& GC holders
Required Qualifications
- Must have 10+yearsof experience administering Windows Servers in an enterprise (government-preferred) environment, with an understanding and ability to work within the environmental constraints related to the agency
- Must have 5+ years of experience creating andmaintainingtechnical documentation
- Must have 5+ years with systems that use high availability architecture
Knowledge, Skills & Abilities
- Ability to communicate effectively with stakeholders and project teams,assistwith security requirements and design,determinedeliverables,maintainissueslogs, and provide project documentation, with minimal supervision.
- Strong working knowledge of information security management, specifically the Federal Information Security Management Act (FISMA) and relevant standards from the National Institute of Standards and Technology (NIST)
- Demonstrated ability to learn complex Commercial Off-The-Shelf Software (COTS.
- Experience with Windows administration scripting and/or programming
- Experience with Physical Access Control Systems/Electronic Security Systems and Building Automation Systems
- Must have working knowledge of Windows 2016, 2019 and 2025 Server
- Strong working knowledge with enterprise technologies, to include the following:
- Microsoft System Center Configuration Manager (SCCM)
- Windows Server Update Services (WSUS)
- Simple Network Management Protocol (SNMP)
- Active Directory (AD)
- Windows Firewall
- MS SQL
- PKI
Certificates
- `Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred
Education
- Bachelors degree in Computer Science, Information Systems, or a related field (orequivalent experience).
Compensation & Benefits12
- Wage Range:Negotiable
- General Benefits:Custom Software Systems, Inc. offers our employees a competitive benefits package thatmayinclude:
- Health insurance plans
- Health Savings Account (HSA)
- Dental
- Vision
- Long-term disability
- Short-term disability
- Basic term life insurance
- Supplemental term life insurance for employees, spouses, and dependents
- Simple IRA
- Parking/Commuting expense reimbursement
- Training/Education