Job Description
Job Description
JOB-19130 Computer Support Specialist (Com.Based Health DataSystem)-25441
Unit: Community Based Health Data System
Bureau: Data Analytics, Research, and Evaluation (BDARE)
Duties:
• Assist with the review of the technical specifications for the current database and for the database being developed
• Provide technical support and problem solving to help internal and external users
• Prepare and deliver basic training on accessing, entering data, and running reports
• Answer questions or resolve computer problems for staff
• Provide support with computer hardware and software
• Assist in development of training programs and materials about use of data
• Other duties as assigned.
Skills required:
• Advanced computer and software skills.
• Proficiency in Microsoft Office 365 software package with an emphasis on Access, Excel, and Word.
• Excellent written and oral communication skills.
• Excellent organizational skills.
• Excellent customer service skills.
• Ability to use office machines including multiphone line, copier, fax/scanner.
• Ability to correspond with stakeholders by both phone and email.
• Ability to handle a high volume of work in a fast-paced office environment and to meet deadlines.
• Ability to both collaborate and work independently.
• Ability to organize work and document progress of projects through to completion.
• Ability to multi-task and adjust priorities as directed by management.
Additional skills preferred:
• Knowledge of public health programs.
Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.
Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.
We are dedicated to recruiting candidates who consistently exceed our customers’ expectations.
We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.
Company Description
Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.