Job Description
Job Description
OVERVIEW
The Warehouse and Logistics Manageris responsible for all operations of the Warehouse & Shipping Department including the Packaging Department.
This person manages approximately employees 10 hourly employees within a union setting. The ideal candidate will have prior experience in a fast-paced and challenging environment, experience driving change in culture and procedures, and the ability to adopt new technologies to improve department performance.
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES
· Maintaining a safe, orderly and productive warehouse.
· Ensure on-time, accurate and cost-effective shipping.
· Manage, schedule and train staff.
· Optimize process and technologies.
· Drive continuous improvement and adopt new technologies.
SUPERVISORY RESPONSIBILITIES
· Maintain department training checklists, job descriptions and work instructions.
· Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
· Direct and provide performance feedback, coaching, and mentoring to direct reports and other key staff.
· Establish an environment which motivates and engages talent in the organization to achieve desired results.
· Create an environment which supports the ongoing training and development of all staff.
· Communicate departmental and organizational objectives and priorities regularly and effectively to the staff via 1:1, regular posted communication, and KPI’s
· Continuously review and adapt organization design, training levels, and schedules to maximize performance of the team and encourage individual development.
· Recommend changes in systems and/or procedures to reduce shipping error rate and improve inventory accuracy, taking ownership of determining root cause solutions and driving them to completion.
SHIPPING AND WAREHOUSING
· Train, lead, support and manage teams on our pack/ship lines including Customer Outbound and Outside Services.
· Prepare pick lists, pack, and ship parcel and LTL orders accurately using Shipping Systems
· Safely operate all equipment including pallet wrap equipment, forklifts, and walkies.
· Follow all safety procedures including lifting techniques and limits.
· Verify items shipped to and received from outside vendors and update Visual ERP accurately.
· Provide freight quotes for internal associates and external customers as needed.
· Prepare Documents and Commercial Invoices for Export shipments as needed.
· Process RMA dispositions and closeouts.
INVENTORY CONTROL
· When practical, adheres to FIFO (first in, first out) when putting finished goods in stock and removing from stock.
· Lead execution of cycle counts to maintain inventory accuracy, documenting root causes on variances over $500. Make recommendations on improvements.
· Perform inventory transactions when necessary.
ENVIRONMENTAL, HEALTH & SAFETY
· Drive safety culture with pro-active hazard identification
· Take personal responsibility for keeping yourself, co-workers and visitors free from injury by participating in and/or conducting risk assessments, workplace inspections, corrective actions and safety observations.
· Reinforce safety margins through active participation in incident investigations, corrective actions managed shift changes, toolbox talks, pre-tasking, STOP WORK, and task scanning.
· Maintain work area in a neat and orderly fashion and keep equipment in proper working condition.
QUALIFICATIONS
· Results orientation; high levels of personal initiative, energy, and ownership
· Inquisitive mind; actively keeps abreast of new and developing technologies inside and outside of the industry.
· Expertise in shipping and warehouse operations.
· Strong team leadership and team facilitation skills; ability to work well across teams.
· Strong service ethic; understands and embraces service relationship with internal and external customers; highly collaborative work style.
· Good interpersonal and communication skills; ability to work equally well with peers, superiors, and subordinates.
· Ability to thrive in a fast-paced environment with rapidly changing priorities.
· Strong project management skills.
· Demonstrated ability to develop creative business solutions, good judgment and decision-making ability.
EDUCATION / EXPERIENCE.
· AS degree in Business or Technical discipline or Five (5) years of related job experience.
· Experience using ERP systems and understanding of shipping, warehouse and material management transactions.
· Demonstrated experience developing and improving processes.
· Proven track record of leading successful teams focused on operational excellence.