eCommerce Fulfillment Specialist (277169)
Job Description
Job Description
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: eCommerce Fulfillment Specialist
Location: Englewood Cliffs, NJ-07632
Duration: 6 Months
Pay Rate: $35/hr/W2
Schedule: 5 days fully onsite (5 days in office 9am to 6pm)
Job Description:
Top skills: Operations Management, Order Management, Forecasting
- Order management
- Data analysis
- Excel and Alteryx proficient
Key Responsibilities/Requirements:
Roles & Responsibilities:
- Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of Client.com orders.
- Analyze order data across Client and partner systems to detect and address inaccuracies and risks, proactively manage exceptions and their resolutions, and maintain an accurate picture of all orders in the pipeline.
- Partner cross-functionally with business, supply chain, customer support, and technical product teams to address customer, logistical, technical, and payment-related issues.
- Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience.
- Develop & own volume forecasting for our logistics partners for capacity planning purposes.
- Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement.
Skills and Qualifications:
- Bachelor’s degree required
- 4+ years relevant experience in fulfillment or eCommerce business operations
- Experience with Alteryx & Tableau software is a strong advantage
- High volume eCommerce order management experience preferred
- Six Sigma certification preferred
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.