Job Description
Job DescriptionGuest Engagement SpecialistThe Experience Starts With You.
At Salon 718, guest experience is not just front desk — it is relationship building, energy setting, and culture leadership.
You are often the first and last impression of the salon, and your role is essential to how guests feel about their entire visit.
Who You Are
You are:
• Warm, welcoming, and emotionally intelligent
• Highly organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• A natural communicator who loves helping people
What You’ll Do Daily
• Welcome guests and set the tone for their visit
• Manage booking flow and guest communication
• Support stylists with schedule flow and guest transitions
• Anticipate guest needs before they ask
• Help maintain a calm, elevated salon environment
Guest Engagement SpecialistThe Experience Starts With You.
At Salon 718, guest experience is not just front desk — it is relationship building, energy setting, and culture leadership.
You are often the first and last impression of the salon, and your role is essential to how guests feel about their entire visit.
Who You Are
You are:
• Warm, welcoming, and emotionally intelligent
• Highly organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• A natural communicator who loves helping people
What You’ll Do Daily
• Welcome guests and set the tone for their visit
• Manage booking flow and guest communication
• Support stylists with schedule flow and guest transitions
• Anticipate guest needs before they ask
• Help maintain a calm, elevated salon environment