Job Description
Job Description
We are looking for an experienced Hotel General Manager to lead our team at Fitger’s Inn. The role involves strategic planning, staff coordination and financial management to ensure guest satisfaction.
The ideal candidate should have strong leadership and problem-solving skills and an understanding of the hospitality industry. Our Manager will create a warm welcoming experience for every guest.
Salary: Please send a cover letter with wage expectations.
Schedule: Full-time
Key Duties and Responsibilities:
Responsible for supporting all aspects of the operation including guest and employee satisfaction, financial performance, and sales and revenue generation.
Builds relationships with key customers and is involved in the sales process.
Demonstrates hotel culture by creating a fun, happy, and safe work environment.
Performs duties of the department supervisors in his or her absence.
Manages the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments. Monitors statistical and financial records, prepares reports for the hotel.
Assists in the development of the annual marketing plan by developing strategies to increase occupancy and revenue.
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand and hotel standard core values.
Proficiency in hotel management software and an understanding of service efficiency standards
Motivates the staff and establishes a productive and positive work environment.
Establishes consistent operating procedures.
Handles guest complaints and special requests.
Demonstrates a commitment to service and guest engagement.
Completes additional tasks as assigned.
Requirements:
Minimum of two years of hotel management experience
At least five years of overall hospitality experience