Job Description
Job Description
Summary
Join our Infrastructure Network team as a Network Analyst and play a critical role in ensuring secure, reliable, and stable network communications across the business. The ideal candidate will be technically hands-on, thrive in a collaborative environment, and possess a strong foundation in networking practices.
Key Responsibilities
- Support reliable day-to-day operations and high availability of WANs across multiple data centers and remote offices
- Assist with installation, configuration, and lifecycle support for network hardware (switches, firewalls, wireless, servers)
- Analyze network traffic and troubleshoot performance and connectivity issues
- Conduct and support wireless site surveys and infrastructure maintenance
- Monitor system capacity and recommend improvements for future growth
- Use network management tools to implement, monitor, and optimize network connectivity
- Enforce network security policies and maintain access controls
- Maintain accurate network documentation as infrastructure changes
- Support design, audit, and compliance efforts for network infrastructure
- Manage and resolve incidents and requests through a ticketing system
- Coordinate with vendors on cabling and equipment installation
- Participate in a rotating on-call schedule for after-hours support
Key Qualifications & Skills
- Active CCNA certification
- Advanced skills in IP addressing and subnetting
- Experience analyzing switches, firewalls, wireless access points, and servers
- Proficiency with Layer 2 switching: MAC addresses, VLANs, trunks, and STP
- Working knowledge of the OSI model, networking protocols, routing, and Layer 2 configuration
- Strong analytical and problem-solving abilities
- Clear verbal and written communication skills
- Skilled at troubleshooting independently and as part of a team
- Ability to set up physical network connectivity (cabling and SFP-based connections)
- Creative thinking when diagnosing and resolving network challenges