Job Description
Job Description
✨ We’re Hiring! Join PURE Medical Spa as a Guest Relations Specialist ✨
At PURE Medical Spa, we believe in creating a luxurious, welcoming and transformative experience - for both our guests and our team. We're not just another med spa - we're a culture-first company guided by our core values: Excellence, Trust, Growth, Positivity and Holistic Wellness.
We’re currently seeking a Guest Relations Specialist who shares our passion for people, premium care and teamwork. As the first and last impression of the guest experience, your role is vital to the magic we create.
Responsibilities:
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Warmly welcome and check in guests while managing efficient check-out and POS transactions
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Book appointments with precision and care, ensuring a seamless experience
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Educate guests on spa services, memberships, skincare products, and upcoming events
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Support inventory organization and front desk operations
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Assist with onboarding and mentoring new team members
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Deliver concierge-level customer service in a luxury setting
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Collaborate with your Spa Director and teammates to ensure smooth daily operations
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Contribute to maintaining a positive, supportive and high-performance environment
What We’re Looking For:
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A service-minded professional with prior front desk or hospitality experience (medical spa, hotel, or retail preferred)
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Organized, tech-savvy and comfortable learning spa software systems
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Confident communicator and natural salesperson who loves connecting with people
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Calm under pressure, solution-focused and loves working on a team
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Flexible and eager to grow alongside a rapidly expanding brand
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High school diploma required; college experience a plus
Why PURE?We invest in YOU. That means:
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A supportive, team-oriented environment
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Ongoing training & education
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A chance to truly grow with a company rooted in excellence
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The opportunity to be part of a mission-driven brand that changes lives through beauty and wellness
✨ Benefits:
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Health, dental, and vision insurance
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401(k)
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Paid time off
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Employee discounts on services & products
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Flexible schedule
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Monthly bonus opportunities
If you’re someone who brings the WOW, thrives in fast-paced environments, and loves to make people feel seen and cared for - this could be your dream role.
Apply today and become part of something beautiful at PURE.