Job Description
Job DescriptionWho we are:Founded by Gordon “Gordy” Whowell and family in 1955, Gordy’s Lakefront Marine has a rich history of providing fun in the sun on Geneva Lake. What began as a seasonal Boat Ride and Rental operation has evolved into a diversified company with a wide range of offerings.For 70 years, Gordy’s has been a trusted name for boating, helping both residents and visitors make the most of their time on beautiful Lake Geneva. Our headquarters in Fontana sits on the tranquil west end of the lake, offering a peaceful yet vibrant hub for all things boating. In addition to our Fontana location, we proudly serve customers at our showrooms in Lake Country, WI and Fox Lake, IL, providing easy access to our premium boats and services.At Gordy’s, “Exceptional Customer Service” is more than a motto—it’s a promise we’ve kept for seven decades. Whether you’re buying your dream boat, getting expert service, or simply stopping by for a great meal on the water, our team is dedicated to making every experience seamless and enjoyable.
The position:The Parts Manager will oversee each location’s parts inventory, ensuring timely availability of components for repairs and maintenance, while managing the parts staff. Key responsibilities include inventory control, financial oversight of department profitability, customer and vendor relations, and coordination with technicians and managers. The ideal candidate is organized, process-driven, analytical, and committed to delivering exceptional service to both customers and team members.
Essential Job Duties:· Department Management:o Supervise and direct Fontana parts department staff. o Provide training and support for team members at all locations (Fontana, WI, Fox Lake, IL and Lake Country, WI). o Develop and implement strategies to drive parts sales and improve department efficiency at all locations. · Financial & Operational Oversight:o Monitor parts-related Key Performance Indicators, such as margin, inventory turnover, and spend. o Ensure efficient and profitable operation of the parts department. o Oversee the invoicing process and correct any discrepancies. · Technical & Service Support:o Provide technical expertise and support to technicians, service advisors, and customers. o Ensure the quality and accuracy of delivered parts and return incorrect or damaged items promptly. · Procurement & Vendor Relations:o Order new parts based on estimates and service needs. o Negotiate with suppliers to secure competitive costs and favorable terms. o Maintain strong, positive relationships with parts vendors. · Inventory Management:o Maintain appropriate stock levels to meet demand. o Track and confirm parts orders, monitoring deliveries and updating relevant parties. o Perform annual physical inventory counts and other regular inventories to ensure accurate record-keeping. Qualifications:· Proven experience managing a parts department or inventory team, preferably in the marine, powersports, or automotive industry· Strong knowledge of marine parts, products, and accessories· Excellent leadership and team management skills· Experience with inventory control, ordering, and financial oversight· Strong customer service and vendor management skills· Highly organized, process-driven, and detail-oriented· Ability to analyze data, track KPIs, and drive department profitability· Proficient in Microsoft Office and inventory management systems· Problem-solving skills and ability to make sound decisions under pressure· Passion for the marine industry and boating· Dockmaster experience preferred
Work Schedule Requirements:· Spring, Summer, and Fall Season: Monday – Friday 8 am to 5 pm· Winter season (Jan – March): Opportunity to work Monday – Thursday 7 am to 5 pm
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