Job Description
Job Description
An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst. This individual will be responsible but not limited to the following, will be joining a brand-new team of 12 analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance.
Required Skills & Experience
Active TS/SCI Security clearance
Active IAT II certification (Sec+ preferred)
Bachelor’s Degree or 6 years of experience in lieu of
Help desk experience
Knowledge of cloud environments
Experience with Jira or Confluence
Compensation:
$45/hr to $50/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.