Job Description
Job Description
We are seeking an experienced and strategic General Manager to oversee daily operations, drive business growth, and lead cross-functional teams. The GM will be responsible for managing all aspects of the organization, ensuring operational efficiency, financial performance, and high levels of customer satisfaction.
Key Responsibilities:
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Oversee all daily operations of the business, including staffing, budgeting, planning, and performance monitoring.
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Set strategic goals and ensure they are measurable and achievable.
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Lead and motivate department heads and team members to achieve company objectives.
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Develop and implement business strategies, processes, and policies that promote growth and efficiency.
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Monitor financial performance, manage budgets, and drive profitability.
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Analyze business performance metrics and make data-driven decisions.
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Ensure compliance with company policies, legal requirements, and industry standards.
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Foster a positive work environment and a culture of accountability, collaboration, and excellence.
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Manage relationships with key partners, suppliers, and clients.
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Report to executive leadership or board on progress, risks, and opportunities.
Qualifications:
Education:
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Bachelor’s degree in Business Administration, Management, Finance, or a related field.
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MBA or equivalent advanced degree is a plus.
Experience:
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7–15 years of progressive leadership experience, including 3+ years in a senior management or GM role.
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Proven track record of driving operational performance and profitability.
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Experience managing cross-functional teams and complex projects.
Skills:
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Strong leadership and decision-making abilities.
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Excellent financial acumen and business strategy knowledge.
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Exceptional communication, interpersonal, and negotiation skills.
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Ability to solve problems, manage conflict, and drive organizational change.
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Proficient in business software and tools (e.g., ERP systems, MS Office, CRM platforms).
Preferred:
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Experience in [specific industry, e.g., hospitality, manufacturing, retail, logistics, healthcare].
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Familiarity with KPIs, OKRs, Lean Management, or Six Sigma methodologies.