Job Description
Job Description
Collision Estimator
Summary
Shawnee Mission Ford is looking for a driven, detail-oriented Collision Estimator to join our team. This role is critical in guiding customers through the repair process while ensuring accurate, timely estimates. Experience is preferred, but we’re willing to train the right person who brings the right attitude, work ethic, and attention to detail.
We’re not a mega-corporate collision center which allows us to do things our way. Our shop runs on accountability, communication, and integrity. We strive to provide every customer with a 5-star experience while also delivering quality repairs that we can be proud to stand behind.
Responsibilities
- Customer introduction: Be able to clearly explain the repair process and expectations from beginning to end and ensure each customer feels comfortable leaving their vehicle in our hands.
- Prepare accurate and thorough collision repair estimates and photo documentation
- Communicate clearly with customers, insurance companies, and technicians
- Manage multiple repair files at different stages simultaneously
- Review damage and recommend and/or locate proper repair procedures
- Track supplements and ensure approvals are handled efficiently
- Maintain consistent follow-up to keep repairs on schedule
- Deliver a professional, straightforward customer experience
- Keep track of money owed
Qualifications
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Clear communication skills with customers and team members
- Basic computer proficiency (estimating systems experience is a plus)
- Previous collision estimating experience preferred, but not required
- Willingness to learn and grow within the role
- Have working smartphone with ability to download necessary apps
- Valid Driver's License
- Be able to pass drug screening
Benefits
- 401(k)
- Health, dental, and vision insurance
- Life and disability coverage
- Stable, long-term career opportunity
- Supportive team environment without corporate micromanagement
- Paid Onsite Training
Why Join Us
- Locally operated dealership with a strong reputation in the center of a growing community.
- Collision center that values quality over volume
- Direct communication and faster decision-making
- Opportunity for growth within the department and/or company
- A team that holds each other accountable for success as a unit
- A team that feels like family!
Apply
Submit your application through Hireology or apply in person at Shawnee Mission Ford Collision Center-West Building on the parking lot. See Val!