Corporate Trainer | Regional | Southern Tire Mart at Pilot

Job Description

Job DescriptionKey Responsibilities:

• Design and deliver training programs for new and existing employees in the areas of Inventory control, Human Resources processes, Administrative procedures, and Sales operations.

• Implement quality assurance checks and audits to ensure departmental compliance with company policies, standards, and operational guidelines.

• Collaborate with department heads to assess training needs, identify knowledge gaps, and recommend corrective training solutions.

• Monitor, document, and report on training outcomes and quality performance metrics.

• Conduct field visits to assess employee adherence to inventory accuracy, administrative protocols, HR compliance, and customer service expectations.

• Maintain and update training documentation and SOPs (Standard Operating Procedures) for assigned departments.

• Assist with onboarding processes for new hires, ensuring consistency and thorough understanding of operational procedures.

• Facilitate refresher training sessions and support performance improvement plans as needed.

• Provide coaching and feedback to team members to drive accountability and continuous improvement.

• Ensure training materials reflect current policies, systems, and compliance regulations.

Qualifications:

• General understanding of internal control processes and performance standards in Inventory, HR, Admin, and Sales functions.

• Exceptional communication, presentation, and interpersonal skills.

• Demonstrated ability to evaluate and improve processes through training and quality assurance practices.

• Proficient with Microsoft Office Suite and Learning Management Systems (LMS); experience with ERP or inventory systems is a plus.

• Willingness to travel to multiple locations (up to 90%).

Preferred Qualifications:

• Experience in multi-location operations or retail distribution environments.

• Familiarity with DOT, OSHA, or other regulatory compliance standards.

• Bilingual in English and Spanish is a plus.

• Bachelor’s degree in Business Administration, Human Resources, Supply Chain Management, or related field (or equivalent work experience).
• 1-2 years of experience in corporate training, operations, or quality assurance—preferably in the automotive, logistics, or retail industry.