CHHA Recruiter / Account Manager

Job Description

Job Description

Your Choice At Home is seeking a CHHA Recruiter / Account Manager to join our team and help build, maintain, and support a strong home health workforce. This position combines recruitment, relationship management, onboarding, and ongoing caregiver support to ensure we have qualified, compassionate staff available to meet the needs of our clients.

The ideal candidate is a people-focused recruiter and relationship builder who understands the importance of reliable home care and enjoys connecting with individuals from the communities we serve.

Why Join Your Choice At Home?

• Be part of an organization dedicated to providing compassionate, dignified in-home care.
• Work with a culturally sensitive team that values the communities we serve.
• Help make a meaningful difference in the lives of clients and their families.
• Play a key role in growing and strengthening our home care workforce.
• Build lasting relationships with caregivers and community partners.

Key ResponsibilitiesRecruitment

• Recruit and attract qualified Home Health Aides (HHAs/CHHAs) and other home care staff through job boards, social media, community outreach, referrals, career fairs, and other recruitment channels.
• Build and maintain a strong pipeline of qualified home health candidates.
• Conduct candidate screening, interviews, reference checks, and follow-up throughout the hiring process.
• Clearly communicate job responsibilities, schedules, compensation, expectations, and organizational values to candidates.
• Coordinate the onboarding process and ensure new hires complete required documentation, clearances, certifications, and training.
• Develop creative recruitment strategies to attract caregivers from the local communities we serve.

Account & Caregiver Management

• Serve as a primary point of contact for assigned caregivers and provide ongoing support throughout their employment.
• Maintain strong relationships with caregivers to promote engagement, satisfaction, and retention.
• Follow up with new hires during their first days and weeks to ensure a smooth transition into their role.
• Address caregiver questions, concerns, scheduling challenges, and employment-related issues promptly and professionally.
• Partner with internal leadership and scheduling teams to ensure staffing needs are effectively communicated and addressed.
• Help identify staffing gaps and proactively recruit to meet current and future client needs.

Community Outreach

• Establish relationships with community organizations, workforce programs, schools, training programs, and other local resources.
• Participate in job fairs, hiring events, community events, and recruitment initiatives.
• Promote Your Choice At Home as an employer of choice within the communities we serve.
• Develop referral and grassroots recruitment strategies to expand the caregiver pipeline.

Administrative Responsibilities

• Maintain accurate candidate and employee records throughout the recruitment and onboarding process.
• Track recruitment activity, candidate status, hiring progress, and retention metrics.
• Ensure timely communication and follow-up with candidates and caregivers.
• Assist with reporting and recruitment-related administrative tasks as needed.

Qualifications

• Previous experience in healthcare recruiting, home health, staffing, human resources, account management, or a related field preferred.
• Experience recruiting HHAs, CHHAs, CNAs, caregivers, or other healthcare professionals is a plus.
• Strong interpersonal and communication skills.
• Highly organized with excellent follow-up and time-management abilities.
• Comfortable working in a fast-paced environment and managing multiple priorities.
• Strong problem-solving skills and the ability to build trust with candidates and caregivers.
• Comfortable using job boards, social media, applicant tracking systems, Microsoft Office, and other recruitment tools.
• Bilingual or multilingual candidates are encouraged to apply, particularly those who can communicate with the diverse communities we serve.

What We're Looking For

We are looking for someone who is energetic, organized, compassionate, and relationship-driven. The right person will be comfortable picking up the phone, meeting people in the community, following up with candidates, solving problems, and finding creative ways to attract and retain great caregivers.

This is more than simply filling open positions. The CHHA Recruiter / Account Manager will play an important role in connecting compassionate caregivers with individuals who depend on quality care in the comfort of their own homes.

Your Choice At Home, an affiliate of Cobble Hill Life Center, is a Certified Home Health Agency (CHHA) providing reliable, dignified in-home care throughout the communities we serve. We are culturally sensitive and proud that many of our staff come from within the communities we serve. Operating 24 hours a day, 7 days a week, we specialize in health services, personal care, and champion services.

Your Choice At Home is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.