Job Description
Job Description
Leading Property Management company in Washington, D.C is seeking a highly skilled Assistant Manager for our Affordable apartment community.
Responsibilities:
- Answer telephones and provide leasing information, schedule appointments for tours, take maintenance requests, assist residents with needs, etc.
- Works closely with the Property Manager in learning all aspects of management, including administrative and financial duties.
- Assist in the handling of resident service request and various concerns as required.
- Manage the collection of rent and submit notices as required.
- Physically walk and inspect property on a daily basis, checks on vacant apartments.
- Assists with creating monthly reports including but not limited to renewals, rents, leasing, traffic and resident retention programs HUD/LIHTC compliance paperwork accurately and timely.
- Several administrative duties.
Essential Skills and Abilities
- Excellent verbal and written communication skills.
- Outstanding customer service.
- Negotiation skills Ability to overcome objections and create a sense of urgency.
- Strong organizational skills with exceptional focus on detail.
- Proactive individual who works independently.
- Available to work weekends as needed.
Requirements
- Associate degree preferred but not required.
- One year of LIHTC/Affordable housing experience required.
- One or two years of property management-related experience is required.
- Must possess a strong working knowledge of multifamily property management including but not limited to Fair Housing laws and regulations, resident relations, leasing, rent collections, eviction procedures, accounting principles and the use of accounting software and property safety.
- Proficient in internet software; systems software Microsoft Office (Excel, Word, Power Point, and Outlook).
- Industry Software Bluemoon, Yieldstart preferred.
- Onsite or Yardi (CRM, Voyager, P2P) required.
- Available to work weekends as needed.
Benefits:
- Comprehensive benefit package including 401K.
- Paid Time Off
- Company discounts