IT Equipment and System Administration Support Specialist

Job Description

Job Description

Spectrum is seeking an Information Technology Equipment & System Administration Support Specialist. This candidate will provide information technology/assurance, help desk services and asset management for over 650 computer users, computer hardware and software, e-mail accounts, tablet, smartphone/mobile devices, internet, local area network, and overall information technology system administration within both the NIPR (Non-Secure Internet Protocol Router, unclassified) and SIPR (Secure Internet Protocol Router, classified) domains. The scope of the responsibilities is to provide oversight of information technology asset management (ITAM) accounts throughout various buildings located on Nellis Air Base. In support of this task, the candidate will provide:

1. Information Technology Support

2. Equipment Management Support

3. User Support

4. Operational Support

Job Responsibilities:

• Perform as functional system administrators to support and maintain NIPR/SIPR systems. Install, configure, troubleshoot, and maintain current NIPR/SIPR desktop/laptop/tablet configurations within Air Force Networking Operating Center standards.
• Configure, troubleshoot, and maintain handheld client devices (including but not limited to tablets and Smartphone devices).
• Function as the assessor for the Management Internal Control Toolkit (MICT) per DAFI 90-302, The Inspection System of the Department of the Air Force.
• Provide comprehensive management as the Information Technology Asset Manager (ITAM) and support for all Information Technology (IT) equipment, ensuring strict adherence to Air Force accountability requirements and optimal operational performance.
• Install and maintain approved software on all Information Technology (IT) assets, including desktops, laptops, printers, scanners, tablets, Voice Over Internet Protocol (VOIP) phones, and smartphones.
• Maintain all 99 CES secure Tactical Local Area Network Encryption (TACLANE) devices for SIPR enclaves.
• Set up, configure, maintain, and troubleshoot VTC/SVTC equipment including accountability and inventory annually.
• Administer the CES SharePoint site including sub-pages to ensure optimal performance and compliance.
• Serve as the unit administrator for all communication-related issues, submitting work orders and trouble tickets to the 99th Communications Squadron via designated ticketing systems.

Requirements

Possess an active Secret Clearance

Possess a minimum of three (3) years of practical experience in Information Technology (IT) or a related field, demonstrating proficiency in core IT principles.

Be a U.S. Citizen

Have a minimum of CompTIA (Computing Technology Industry Association) Security+ certification with minimum IAT Level II certification IAW DoW 8140.03

Secret clearance.

An associate’s degree in computer science is highly desirable.

Have a current certification IAW DoD Manual 8140.03, Cyberspace Workforce Qualification and Management Program. If not, certifications must be met within 60 days after hire.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Stock Option Plan