Job Description
About Direct To Consumer (DTC)
Disney Streaming Direct To Consumer (DTC) is seeking an experienced and strategic Manager, Product & Technology Analytics to join our Product Performance and Forensics Analytics team. This team plays a critical role in evaluating product health, ensuring data integrity, and delivering actionable insights that influence product development and executive decision-making.
You will lead a team of analysts responsible for assessing and improving browse telemetry data quality and producing high-impact analysis of streaming product performance across Hulu and Disney+. Working cross-functionally with Product, Engineering, Data Engineering, and Analytics partners, you will help develop scalable solutions, ensure metric consistency, and uncover the “why” behind key product trends and anomalies.
Responsibilities
- Strategic Leadership: Help drive the vision and priorities for a high-impact analytics team focused on product telemetry, anomaly detection, and performance reporting.
- Data Quality & Instrumentation: Partner with engineering and data engineering teams to monitor, validate, and improve the quality of browse telemetry and event instrumentation.
- Product Performance Reporting: Drive the creation and ongoing development of core performance metrics, executive dashboards, and deep-dive analyses on user behavior and platform engagement.
- Cross-functional Collaboration: Act as a trusted advisor to Product, Engineering, and Business stakeholders across Disney+, Hulu, and ESPN to influence product roadmaps and feature prioritization.
- Forensics & Root Cause Analysis: Drive rapid-response investigations and anomaly detection efforts to diagnose data or product issues and guide timely remediation.
- Data Infrastructure: Collaborate on the development and maintenance of scalable data pipelines and business logic to support consistent, reliable reporting.
- Tooling & Enablement: Deliver intuitive self-serve dashboards and analytics tools using Looker, Tableau, and Databricks to democratize data access.
- Team Development: Mentor, and grow a diverse team of analysts, fostering a culture of curiosity, collaboration, and excellence.
Required Qualifications
- A Bachelor’s degree in Engineering, Computer Science, Statistics, Economics, Mathematics, Finance, or a related field
- 8+ years of experience in data analytics, data engineering, or analytical engineering, including at least 3 years managing technical teams.
- Proven ability to lead analysts and drive strategic impact through data.
- Deep fluency in SQL and experience with large-scale, distributed data systems (e.g., Databricks, Snowflake, Redshift).
- Strong business intuition and ability to translate technical analysis into clear, actionable insights for stakeholders at all levels.
- Expertise in exploratory data analysis, anomaly detection, and root cause investigation.
- Proficiency with data visualization and reporting tools (e.g., Looker, Tableau, Databricks).
- Strong understanding of product telemetry, user funnel analysis, and operational monitoring.
- Demonstrated experience building and maintaining scalable data products or pipelines.
- Exceptional communication skills, both written and verbal.
Preferred Qualifications
- Experience working with scripting languages such as Python or R
- Experience in the streaming media industry and/or supporting a direct-to-consumer subscription-based product
- Experience in the technology industry and knowledge of how to build and implement data products
- Familiarity with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow
- Experience operating in an SDLC environment and deploying code
Additional Information
#DISNEYTECH
#DISNEYANALYTICS
The hiring range for this position in Santa Monica, CA is $141,900 to $190,300 per year and in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.