Workforce Success Specialist (Onsite Coordinator) - Friday-Sunday
Job Description
Job Description
Workforce Success Specialist (Onsite Coordinator) - Seasonal
Location: Southaven, MS
Schedule: Friday-Sunday, 6:00 AM-6:00 PM
Pay: Competitive; Based on Experience
Assignment Duration: Seasonal position anticipated through at least December 2026, with potential for extension based on business needs.
Weekend availability is required. Additional availability during weekdays and outside scheduled hours is a significant plus.
Position Overview
We are seeking a reliable, organized, and customer-focused Onsite Coordinator to support one of our growing client locations in Southaven, MS. This individual will serve as the primary point of contact for both our employees and the customer during weekend operations, ensuring workforce attendance, employee engagement, accurate reporting, and exceptional customer service.
The ideal candidate is comfortable working independently, managing multiple priorities, building strong relationships, and responding professionally to employee, customer, and workplace concerns in a fast-paced environment.
Key Responsibilities
- Serve as the onsite representative and primary liaison between employees and the customer
- Build and maintain strong customer relationships through proactive communication and exceptional service
- Handle employee questions, concerns, coaching conversations, and issue resolution
- Monitor attendance and manage employee punches within the timekeeping system
- Investigate and resolve timekeeping discrepancies
- Prepare and distribute attendance, staffing, performance, and operational reports
- Perform data entry and maintain organized employee and operational records
- Coordinate new hire onboarding and orientation activities
- Manage employee offboarding and termination processes
- Respond to workplace accidents, injuries, and other employee incidents, ensuring proper documentation and timely communication with internal teams
- Assist with workers' compensation, safety, and other risk-management processes as needed
- Handle sensitive employee relations, safety, and risk-related matters with professionalism and confidentiality
- Promote employee engagement, accountability, attendance, and policy compliance
- Partner with branch and field leadership to support workforce planning, retention, and operational success
Qualifications
- Previous experience in staffing, workforce management, recruiting, human resources, customer service, operations, or a related field preferred
- Strong communication, conflict-resolution, and relationship-building skills
- Experience handling employee relations issues, workplace incidents, or sensitive personnel matters preferred
- Highly organized with strong attention to detail
- Proficient with Microsoft Office, particularly Excel and Outlook
- Experience with reporting, timekeeping systems, and data management is a plus
- Ability to work independently and make sound decisions in a fast-paced environment
- Ability to maintain confidentiality and professionalism when handling employee, client, and risk-related matters
- Flexibility to support additional days, shifts, or business needs as required is highly preferred
What We're Looking For
The ideal candidate has experience in staffing, HR, workforce management, operations, warehouse leadership, or a similar environment and enjoys building relationships, solving problems, supporting employees, and delivering exceptional customer service.
What We Offer
- Consistent Friday-Sunday schedule with a compressed three-day workweek
- Opportunity to make a direct impact on employee success and customer satisfaction
- High visibility with both client and company leadership
- Valuable staffing, HR, and operations experience
- Competitive compensation based on experience
Please note: This is a seasonal opportunity expected to continue through at least the end of 2026. Candidates with flexibility to assist during weekdays, outside normal scheduled hours, or when business needs arise will be given strong consideration.