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Parts & Service Director - Ciocca Ford-Lincoln of Lawrenceville

Ciocca Automotive Careers
locationTrenton, NJ, USA
PublishedPublished: 6/14/2022
Automotive
Full Time

Job Description

Job DescriptionDescription:

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

  • 2+ years of related experience in an automotive parts management position preferred but will train the right candidate
  • 2 years of automotive parts sales experience required
  • 3 years of experience as a service manager required
  • High school diploma or equivalent
  • Valid driver's license and clean driving record

Responsibilities:

  • Lead the service and parts departments, retail, and wholesale customers.
  • Handle the parts inventory and track all expenses.
  • Forecast goals and objectives for the parts and service departments and strive to meet/exceed them.
  • Hire, train, motivate, counsel, and monitor the performance of all parts and service department staff.
  • Ensure that incoming inventory is stocked in the correct location.
  • Maintain a stabilized inventory consistent with the requirements of the defined areas.
  • Assist customers in servicing, repairing, and explaining each service needed and keep them informed and updated throughout the service of their vehicle.
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.

What we offer:

  • Full Time
  • PTO and holidays
  • 401(K) retirement plan with company matching
  • Competitive compensation; industry leading pay plans
  • The top insurance program in the industry including medical, dental, prescription and vision
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service, wash

At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!

Requirements:


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