Parts & Service Director - Ciocca Ford-Lincoln of Lawrenceville
Ciocca Automotive Careers
Trenton, NJ, USA
6/14/2022
Automotive
Full Time
Job Description
Job DescriptionDescription:
We have an immediate opening for an energetic, enthusiastic and highly motivated automotive professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Qualifications:
- 2+ years of related experience in an automotive parts management position preferred but will train the right candidate
- 2 years of automotive parts sales experience required
- 3 years of experience as a service manager required
- High school diploma or equivalent
- Valid driver's license and clean driving record
Responsibilities:
- Lead the service and parts departments, retail, and wholesale customers.
- Handle the parts inventory and track all expenses.
- Forecast goals and objectives for the parts and service departments and strive to meet/exceed them.
- Hire, train, motivate, counsel, and monitor the performance of all parts and service department staff.
- Ensure that incoming inventory is stocked in the correct location.
- Maintain a stabilized inventory consistent with the requirements of the defined areas.
- Assist customers in servicing, repairing, and explaining each service needed and keep them informed and updated throughout the service of their vehicle.
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
What we offer:
- Full Time
- PTO and holidays
- 401(K) retirement plan with company matching
- Competitive compensation; industry leading pay plans
- The top insurance program in the industry including medical, dental, prescription and vision
- Advancement within the Ciocca Automotive Family
- Employee discounts: purchases, repair, service, wash
At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!
Requirements: