Job Description
Job DescriptionDescription:
The Pedder Automotive Group was founded in 2008. The automotive group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.
Our Auto Group is proud to offer a comprehensive benefit package including:
- Medical
- Dental
- Vision
- Paid Time Off
- Several Supplemental Offerings
- Life Insurance
- Local Discount Programs
- Employee Assistance Program
- 401(K)
Position Summary
The Communications Specialist is responsible for introducing our business to the public. We are looking for positive, magnetic team players with a drive to succeed. This position will work as a liaison between our customers and sales team to promote new sales opportunities.
Requirements:
What you’ll need to be successful:
- Ability to build a friendly relationship over phone, text, email or chat.
- Write professional, custom emails, or text messages to potential customers.
- Time management skills, ability to handle multiple communications at once.
- Monitor personal daily, weekly and monthly sales and statistics.
- Maintain and communicate exceptional product and inventory knowledge to our guests.
- Work collaboratively with others in a team based environment.
- Efficiently record all customer interaction activity.
- Maintain and improve product and dealer knowledge through dealer provided learning.
- Facilitate timely follow up on all internet leads.
- Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation.
What you bring:
- Genuine interest in providing an exceptional customer experience.
- Self-starter, professional and punctual.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude, excellent communication skills, both written and verbal.
- The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
- An occupational license may be required for this position.