Executive Director of Operations

Executive Director of Operations

Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Draft applications are saved automatically and can be accessed through your candidate home account.
  
• Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
  

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

Job Description

The Nevada System of Higher Education (NSHE) invites applications for the position of Executive Director of Operations. This is a renewable, full-time, non-tenured, administrative position and reports to the Chancellor. The position may be located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: two universities, a state university, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 110,500 students and 15,000 employees.

The Executive Director of Operations provides strategic and administrative leadership for cross-functional operational services that support the mission and effectiveness of System Administration (SA). Reporting directly to the Chancellor, the Executive Director ensures the seamless coordination of enterprise services, administrative logistics, support mechanisms, and key operational initiatives. The Executive Director fosters continuous improvement, service innovation, and accountability in operational workflows and collaborates with institutional partners and internal divisions to ensure consistency and responsiveness in service delivery.

SALARY GRADE: * This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes:

Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.

Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.

Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.

Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.

Additional Perks: Employee assistance programs and professional development opportunities.

*Pursuant NSHE Policy: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select "Administrative Faculty, Grade E."

APPROXIMATE STARTING DATE: December 1, 2025

MINIMUM QUALIFICATIONS: A Bachelor's degree from an accredited institution in public administration, business administration, higher education administration, or related field with a minimum of seven (7) years of progressively responsible leadership experience in operations, administration, or related areas. Experience coordinating high-level projects and managing internal processes across complex organizational structures.

Preferred Qualifications:

• Master's degree in Public Administration, Organizational Leadership, or a related field preferred.
  
• Experience in higher education operations at the system or campus level.
  
• Demonstrated ability to manage executive-level logistics and implement cross-unit administrative systems.
  
• Familiarity with strategic planning, continuous improvement methodologies, or enterprise administrative tools.
  

Working Conditions and Travel Requirements

• Occasional travel to NSHE institutions and System Administration (SA) sites may be required.
  
• Work is primarily performed in a standard office environment.
  
• Extended hours may be necessary during project implementation phases or in support of events.
  

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application:

• Knowledge of operational practices and service models in higher education or public organizations.
  
• Skill in strategic planning, workflow coordination, and process improvement.
  
• Ability to develop and implement operational systems that serve multiple stakeholders.
  
• Strong communication, facilitation, and organizational skills.
  
• Ability to exercise discretion, maintain confidentiality, and manage sensitive projects.
  
• Capacity to work across functional areas and institutional lines with diplomacy and accountability.
  
• Proficiency in technology platforms related to project management, scheduling, workflow tracking, and communication.
  
• Understanding of logistical systems, workflows, and shared services in complex organizations.
  
• Familiarity with administrative system tools and project management practices.
  
• Excellent interpersonal and communication skills, including written reporting and executive briefings.
  
• Ability to analyze operational problems and recommend data-informed solutions.
  
• Strong time management, task coordination, and attention to detail.
  
• Ability to work effectively across diverse stakeholders and institutional partners.
  

RESPONSIBILITIES: The duties of this position will include, but not be limited to:

• Provide oversight for operational logistics, including internal communications processes (e.g., message routing, executive briefing flows, and cabinet-level information tracking), scheduling infrastructure, space coordination, and key project timelines to ensure consistent and efficient systemwide coordination.
  
• Serve as a strategic project manager for Chancellor-level initiatives requiring multi-unit coordination and cross-functional input.
  
• Coordinate the logistical planning and execution of executive-level meetings, retreats, and systemwide convenings.
  
• Support strategic and operational planning cycles in collaboration with the Chancellor and executive team.
  
• Act as a liaison between the Chancellor's Office and operational stakeholders across institutions to ensure consistency and responsiveness.
  
• Coordinate special projects related to organizational planning, auxiliary service delivery, or external partnerships.
  
• Contribute to risk management, business continuity, and emergency preparedness planning in alignment with institutional operations.
  
• Execute and support daily logistical activities that enable the communication, scheduling, and coordination framework established by the Chancellor's Office, ensuring smooth day-to-day operations across the system.
  
• Assists in the development of standardized operational processes to support administrative efficiency and collaboration.
  
• Implementation of protocols and tools to improve scheduling, tracking, and task management across system office initiatives.
  
• Maintains progress on key operational initiatives as directed by the Chancellor.
  
• Facilitate communication, scheduling alignment, and system-level planning activities related to academic program reviews, accreditation reporting timelines, and academic master planning efforts, in coordination with institutional leadership.
  
• Provides logistical support for Chancellor-initiated academic planning sessions, system-level academic forums, or special meetings involving institutional academic leadership, in coordination with the Vice Chancellor for Academic Affairs.
  
• Supports the Chancellor's Office and the Vice Chancellor for Academic Affairs in tracking key academic planning timelines and reporting milestones to support system-level coordination and communication.
  
• Implement and refine shared services that improve administrative support, operational tracking, and internal efficiency.
  
• Facilitate workflow and documentation processes for high-level projects, ensuring milestones and deliverables are met.
  
• Oversee administrative support teams responsible for document flow, scheduling, calendaring, distribution, and logistical support.
  
• Monitor and enhance operational policies, identifying areas for procedural updates and system alignment.
  
• Coordinating briefings and developing dashboards on operational metrics, status updates, and service outcomes.
  
• Coordinates implementation of administrative systems that enhance non-academic operations across System Administration offices.
  
• Evaluates existing workflows and assists with process improvements to reduce inefficiencies.
  
• Provides user support and documentation for system-level administrative platforms.
  
• Serves as a liaison to institutional staff for administrative coordination of projects.
  
• Serves as a liaison to the System Administration Academic Affairs unit to facilitate cross-functional planning, document tracking, and workflow improvement related to academic operations.
  
• Provides logistical and formatting support for Board of Regents agenda submissions related to Chancellor initiatives and ensures materials meet required timelines and submission standards.
  
• Supports academic calendaring, event logistics (e.g., commencement attendance coordination, etc.), and shared platforms.
  
• Coordinate special projects related to auxiliary service delivery or external partnerships.
  
• Foster a culture of service excellence, accountability, and collaboration across the SA operational teams.
  
• Manages select auxiliary functions such as mail services, fleet operations, or central office support systems.
  
• Monitors service-level quality, vendor performance, and operational compliance in auxiliary areas.
  
• Identify, recommend, and implement improvements to enhance the user experience and ensure operational reliability.
  

TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at https://nshe.nevada.edu/system-administration/departments/human-resources/careers/ For assistance with NSHE's on-line applicant portal, contact Sherry Olson at (775) 784-4901.

INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box.

APPLICATION DEADLINE: Applications may be submitted until the position is filled. Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Applications will be considered incomplete without all requested materials. The review of materials will begin immediately, however, for full consideration applications should be submitted by Sunday, November 2, 2025.

For more information about the Nevada System of Higher Education, please visit our website at www.nevada.edu. The Nevada System of Higher Education hires only United States citizens and non-citizens lawfully authorized to work in the U.S. The NSHE is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity or gender expression.

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.


To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/NSHE-external/job/System-Administration-Office---North/Executive-Director-of-Operations_R0149446?workerSubType=dddb2e55fbdf014cc806bd19c034ed08





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