Job Description
Job DescriptionMEDICAL SCHEDULERS - TEMP - NOVATO - $22.50–$27.00/HOUR
We are seeking 5 Medical Schedulers to join a busy healthcare team in Novato. This fast-paced role is ideal for someone who enjoys helping patients, managing multiple priorities, and providing exceptional customer service. You will coordinate appointments, verify information, and serve as a key point of contact for patients while supporting efficient clinic operations.
- Location: Novato, CA
- Schedule: Monday-Friday, standard business hours
- Length: 3+ months (possibility for perm hire if mutual fit)
- Start: ASAP
- Criminal Background check+ Drug screen: performed prior to starting
Medical Scheduler duties:
- Schedule patient appointments accurately and efficiently.
- Manage a high volume of inbound and outbound patient calls.
- Verify insurance eligibility and obtain required patient information.
- Maintain and update patient records within EMR/EHR systems.
- Provide professional, courteous, and proactive customer service.
- Assist patients with scheduling questions and appointment changes.
- Prioritize multiple tasks in a fast-paced clinical environment.
- Utilize standard office equipment including scanners, copiers, and computers.
Medical Scheduler qualifications:
- Previous medical scheduling experience preferred.
- Experience handling heavy phone volume preferred.
- Insurance verification experience preferred.
- EMR/EHR experience preferred.
- Strong customer service and communication skills.
- Excellent organizational, multitasking, and time management abilities.
- Ability to type 60+ WPM and maintain accuracy in a busy environment.
- Professional telephone etiquette and a team-oriented approach.
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