Director, Infrastructure & Maintenance Systems
Job Description
Job Description
Job Summary:
Assists management in providing strategic, customer-centric, and operational leadership for the District's water distribution and supporting wastewater infrastructure programs, ensuring safe, reliable, and cost-effective service delivery. The Director is accountable for system planning, maintenance, renewal, and emergency response for a complex portfolio of aging assets, integrating proven technologies and asset management practices to optimize levels of service, resilience, and lifecycle cost.
Safety is foundational to all aspects of the role. The Director leads regulatory compliance, water quality support, and a responsive after-hours program while strengthening system reliability and organizational readiness. Working across the District, this role applies data-driven judgment, financial acumen, and enterprise leadership to steward public resources responsibly, advance District values, and develop high-performing teams capable of meeting both routine and emergency operational demands.
Essential Duties and Responsibilities:
- Strategic Leadership & Departmental Direction. Provide enterprise-level leadership for infrastructure operations, aligning departmental strategy with District mission, values, and organizational priorities. Drive initiatives that improve asset reliability, operational performance, and customer outcomes. Lead change management efforts that strengthen team capability, morale, and engagement, particularly in high-demand and after-hours environments. Foster strong cross-functional collaboration to ensure effective integration with District programs and partners.
- Operations, Asset Management & System Performance. Through strong organization-wide collaboration, ensure optimal performance and stewardship of horizontal infrastructure assets, including pipelines, valves, hydrants, manholes, and related facilities. Translate asset condition data into timely, well-coordinated maintenance and civil repair actions through close cross-departmental partnership. Advance predictive maintenance and asset management practices to reduce reactive work, extend asset life, and improve efficiency. Translate performance and condition data into actionable system improvements. Champion continuous improvement by advancing automation and technology-enabled enhancements that streamline workflows and elevate performance across all functions. Provide executive leadership in emergency preparedness and response, interagency coordination, permitting, and regulatory compliance, including Blue Stakes of Utah and Division of Environmental Quality requirements. Ensure facilities, equipment, and vehicles are maintained to high professional standards.
- Safety, Risk & Culture. Serve as the principal champion for safety, embedding a proactive safety culture into planning, operations, training, and decision-making. Lead risk identification, mitigation, and continuous improvement efforts to protect employees, customers, and public assets. Promote accountability, ethical conduct, and transparency while reinforcing safe work practices and organizational learning.
- Financial & Business Acumen. Develop and manage departmental operating and capital budgets with disciplined financial stewardship and accountability. Build and present business cases, cost-benefit analyses, and alternatives evaluations to support asset strategies, investment decisions, and targeted levels of service. Translate operational and asset data into clear, decision-ready financial recommendations. Execute approved programs within authorized budgets and schedules. Serve as a subject-matter expert in District and State of Utah procurement requirements, ensuring compliant, transparent, and value-driven contracting and administration.
- Leadership Development & Organizational Capability. Develop and mentor division managers and staff to build leadership depth, succession readiness, and operational resilience. Lead the design and implementation of training and development programs that strengthen technical skills, leadership capacity, and engagement. Foster adaptable, customer-focused teams capable of responding effectively to changing operational needs and emergencies.
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Governance, Reporting & Administration. Prepare concise, strategic reports and presentations for the Board and executive management that elevate routine reporting into clear actionable insight on system condition, risk, performance, and long-term sustainability. Maintain accurate system inventories and pursue competitive, best-value purchasing. Ensure resources, equipment, and staffing are aligned to operational needs. Coordinate with municipalities, agencies, suppliers, and emergency partners to support permitting, construction, maintenance, and after-hours response coverage.
General Qualification Requirements
Prior Work Experience: At least seven years of job-related prior experience, including experience as a supervisor and/or project manager.
Education and Training: Bachelor's degree in Construction Management, Civil Engineering, Business Management, or a related field from an accredited college or university, or equivalent experience. Advanced degree preferred.
Licenses, Certifications, Etc.: Utah Water Distribution Grade 4 certification required. Utah Wastewater Collections Grade 4 preferred. Valid Utah driver's license.
Key Attributes:
- Decisive, Results-Driven Leadership
- Enterprise Decision Quality & Judgment
- Strategic & Visionary Utility Leadership
- Building and Leading High-Performance Teams
- Developing Leaders & Organizational Capability
- Advanced Technical & Systems Expertise
- Predictive Maintenance & Asset Lifecycle Optimization
- Financial Stewardship & Business Case Development
- Regulatory Compliance & Interagency Effectiveness
- Safety Leadership & Risk Management
- Customer-Centric, Values-Based Decision-making
- Emergency Response & Operational Readiness
- Executive-Level Communication
- Disciplined Stewardship of Infrastructure & Resources
- Change Management & Continuous Improvement
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