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General Manager (GM)

Based on Talent LLC
locationKalamazoo, MI, USA
PublishedPublished: 6/14/2022
Retail
Full Time

Job Description

Job Description

CALLING ALL VETERANS WITH SALES EXPERIENCE!

My client is a third-generation Veteran family, owned and operated retail furniture business, dedicated to their Vision, "Be the Difference ", which drives everything they do.

What does "Being the Difference” mean to our communities?

For more than 25 years, my client has taken pride in offering our communities comfortable, livable furniture and mattresses at affordable prices. But we're especially proud of their community service. Giving back feels great!

Their signature effort is Hope to Dream, where your purchases help us provide beds to local children in need. They honor and celebrate our Veterans and active-duty military every day with their Walls of Honor at each of our stores, and give each Veteran a challenge coin. They host an awesome Veteran Celebration every year for Veterans and their families. You'll also see their team members helping at a wide variety of community events.

You can Be the Difference!

My client is a retail store in Kalamazoo, MI and they are ready to expand their leadership team.
We are looking for an engaging, results driven General Manager, with 3+ years Retail Experience to lead our amazing Team. This role requires strong leadership skills, a passion for retail, the ability to motivate and develop team members and will be heavily involved in ensuring my clients customer's expectations are met and exceeded.

Are you a sales driver who wants to work in a great culture? We just might be the right fit for you.

This newly opened General Manager position will work in our beautiful retail store

Duties:

  • Coach, Observe and Train retail staff, ensuring effective employee orientation and ongoing development
  • Development and responsibility for the execution and accountability of all individual and store sales, processes and goals
  • Oversee shift management to ensure smooth operations especially during peak hours
  • Implement and manage sales processes and strategies to achieve store targets and improve overall performance
  • Maintain high standards of customer service by modeling excellent phone etiquette and interpersonal skills
  • Foster a positive work environment that encourages teamwork, accountability and professional growth
  • Ensure compliance with company policies and procedures while maintaining a safe shopping environment
  • Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
  • Ability to professionally address and resolve customer issues or complaints
  • Maintain professional appearance and image

Experience:

  • 3+ years proven experience in retail management, sales management or related field
  • Knowledge and experience in retail operations including commission sales processes
  • Proficient in math for handling transactions, inventory counts, reporting, etc.
  • Strong written, verbal, presentation and communication skills are essential for interacting with customers and staff alike

Benefits:

  • Competitive Pay
  • Paid Time Off (PTO)
  • Health, Dental, and Vision Benefits, available on the first of the month following hire date.
  • Life and AD&D Insurance
  • Short Term Disability
  • 401 k with Company Match
  • Birthday - Paid Day Off
  • Employee Furniture and Mattress Discounts
  • And much more

iF YOU KNOW OF A VETERAN WITH GREAT SALES SKILLS AND RETAIL EXPERIENCE PLEASE PASS ON TO THEM.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Company DescriptionBased On Talent www.basedontalent.com

Company Description

Based On Talent www.basedontalent.com

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