Onsite Computer Support Specialist

Urban League of Metropolitan Seattle

Seattle, WA, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Job Description
JOB DESCRIPTION
The Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent; Bachelor's degree in related field preferred
2+ years experience providing basic computer support or training to youth and/or adults
Knowledge of PC hardware and software configurations, troubleshooting and maintenance
Experience installing, troubleshooting, and managing Microsoft products
Experience troubleshooting email related issues
Configuration, management, and troubleshooting skills for routers, switches, and firewalls
Ability to multitask in order to complete responsibilities in a timely and accurate manner.
Ability to recognize IT issues and opportunities and determine the appropriate action required
Ability to use time effectively and efficiently
Knowledge of network infrastructure standards
Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

ULMS Total Compensation
** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

Medical - $8,741.40 per year
Dental - $570 per year
Vision - $65.04 per year
Group Life & ADD - $41.70 per year
Employee Assistance Program - $57.60 per year
403(b) retirement - $100 per month
Health & Fitness Benefit - $419.88 per year
LinkedIn Learning Account
Professional Development Funds up to $1500 per year for approved professional development activities

Paid Time Off

~ 3.5 weeks of PTO accrued annually during first 24 months of employment
8 annual personal holiday/health and wellness days*
11 paid holidays + 6 day paid winter holiday break

WA State Paid Family & Medical Leave 0.8% of salary - 100% employer paid
Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
Taxes 9.8% of salary

At the Urban League of Metropolitan Seattle, we dont just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.