Job Description
Job Description
Account Executive – Key Accounts
Location: Orlando, Florida
Employment Type: Full-Time
About the Role
We are seeking a results-driven Account Executive – Key Accounts to manage and grow relationships with our most strategic customers. This role focuses on retention, expansion, and long-term partnership development while serving as the primary point of contact for assigned key accounts.
The ideal candidate is a strong communicator, consultative seller, and trusted advisor who understands client needs and delivers measurable value.
Key Responsibilities
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Manage and grow a portfolio of assigned key and strategic accounts
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Serve as the primary relationship owner, ensuring high levels of client satisfaction and long-term retention
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Identify upsell, cross-sell, and expansion opportunities within existing accounts
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Develop and execute account plans aligned with customer goals and company objectives
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Lead contract renewals, negotiations, and pricing discussions
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Monitor account performance, KPIs, and revenue forecasts
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Prepare and present business reviews and executive-level presentations
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Collaborate with internal teams (operations, customer success, finance, and leadership) to deliver effective solutions
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Maintain accurate CRM records and provide regular reporting
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Identify, prospect, and develop new accounts across targeted markets and destinations
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Drive market expansion initiatives to grow geographic reach and open new destinations
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Build and manage a strong pipeline of qualified new business opportunities
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Develop go-to-market strategies aligned with company growth objectives
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Engage decision-makers and stakeholders to position solutions and close new business
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Partner with internal teams to design competitive proposals and tailored solutions
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Track new business performance, pipeline health, and revenue contribution in CRM
Qualifications
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Bachelor’s degree or equivalent experience
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3+ years of experience in account management, sales, or key account roles
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Proven track record of managing large or strategic client relationships
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Strong negotiation, presentation, and communication skills
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Ability to analyze data and translate insights into action
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Comfortable working cross-functionally in a fast-paced environment
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Proficiency with CRM systems (Salesforce or similar)
What We Offer
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Competitive salary plus performance-based incentives
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Comprehensive benefits package
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Paid time off and holidays
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Professional development and career growth opportunities
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Collaborative and supportive work environment