Job Description
Job Description
Summary
The Assistant Facilities Manager supports the Executive Director of Facilities & Public Work and Facilities Manager in the daily oversight of the property’s buildings and grounds. This role is responsible for the direct supervision of all trades, maintenance and custodial staff to ensure the property remains in pristine condition. The AFM acts as a "hands-on" leader, coordinating daily cleaning schedules, monitoring preventive maintenance tasks, and ensuring that all repairs and small-scale renovation projects are completed safely, on time, and within quality standards.
Duties/Responsibilities
- Provide operational input and data to support budget development
- Provide day-to-day operational support to assigned supervisors and staff.
- Serve as a secondary point of contact in support of the Facilities Manager
- Serve as an on-site responder for facilities-related emergencies and escalate issues to the Facilities Manager or Director as required.
- Perform, as part of a team, a wide variety of tasks to maintain facility in a best in class for guest experience.
- Assist in managing day-to-day operations, including scheduling employee shifts, timecard approvals, maintaining inventory, and implementing policies and procedures.
- Assist the department with interviewing, hiring, and training new team members.
- Provide real-time coaching and feedback to staff; assist in addressing employee complaints and resolving interpersonal conflicts within the team.
- Oversee and guide team members, ensuring tasks are completed efficiently and to a high standard. Provide coaching and support to enhance team performance.
- Assist with coordination and tracking of approved projects.
- Oversee the execution of daily and weekly cleaning and maintenance schedules to ensure the property meets "pristine" standards.
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
- Identify operational issues and provide recommendations to Facilities Manager.
- Assist with coordinating weekly development meetings/presentations on the status of construction, budgets, and other topics as needed.
- Assist with reviewing all related quality assurance, quality control, and safety issues for the project.
- Maintain logs and report significant issues to the Facilities Manager regarding preventive maintenance, repair requests, and safety inspections
- Embody Soboba Casino Resort’s cultural values and align daily actions with department goals.
- Perform special projects and other responsibilities, tasks, or duties as requested.
Education / Qualifications
- Must be 21 years of age, or older.
- High School diploma or equivalent, required.
- Bachelor’s Degree in a related field, preferred.
- Three (3) or more years of hands-on supervisory/management experience, preferably in hotel, restaurant, and/or casino industry required.
- Must possess an overall understanding of codes related to building construction and maintenance including electrical, HVAC, elevator, plumbing systems, kitchen equipment, and basic construction.
- Must possess excellent verbal and written communication skills to interact with staff, customers, and other stakeholders.
- Any combination of education, experience and training that provides the required knowledge, skills and abilities.
- Ability to quickly identify issues, decide, and apply effective solutions.
- Ability to work as part of a team, and independently.
- Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses and registration
- Valid California driver’s license and clean driving record required (no major violations in past 3 years; fewer than 3 minor violations in past year preferred).
- Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
- Required to submit to and obtain negative results on all drug and/or alcohol testing.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
- 401k Plan
- Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
- Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
- Employee Assistance Program
- Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
- Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
- Reward and Recognition Program (Quarterly, and Annually)
- Team member Incentives
- Discounted Team member meal