Job Description
The client is looking for a Senior Epic Applications Informaticist who can bridge the gap between clinical operations, healthcare workflows, and technology systems.
- Clinical workflows
- Revenue cycle processes
- Healthcare operations
- Data/reporting
- End-user support
- Application optimization
Core Focus Areas
1. Epic Application Expertise
The candidate should:
- Support and optimize Epic applications
- Handle configuration/troubleshooting
- Support upgrades and implementations
- Understand Epic workflows deeply
Most important:
Epic Ambulatory certification/credentialing
2. Healthcare Workflow Knowledge
The client wants someone who understands:
- Clinical operations
- Front-office/revenue cycle
- Scheduling/workflows
- Patient flow
- Healthcare documentation
3. Analyst + Informatics Mindset
- They want someone who can:
- Analyze workflows
- Identify inefficiencies
- Improve processes
- Gather requirements
- Work with stakeholders
- Translate business needs into system improvements
4. Reporting / Data Skills
- Strong preference for:
- SQL
- Tableau
- Crystal Reports
- Dashboards/reporting
- Data analysis
5. Cross-Functional Communication
- The ideal candidate can:
- Work with providers/clinicians
- Train users
- Explain technical concepts simply
- Work with IT + operations together
Key Must-Haves
- Strong Must-Haves
- 5+ years healthcare IT/HIT experience
- Epic experience
- Epic Ambulatory certification
- Clinical workflow knowledge
- Healthcare operations exposure
- Troubleshooting/application support
- Stakeholder communication
- Strong Nice-to-Haves
- Revenue cycle
- SQL
- Tableau
- Crystal Reports
- FQHC experience
- Healthcare analytics
- Project coordinationation