Property Management Executive

Job Description

Job DescriptionJob description

Good Life Property Management is seeking a driven, outgoing individual to join our team! If you're looking for an exciting new opportunity in the property management industry, you’ve come to the right place.

Our mission at Good Life is to make owning rental property easy. We are passionate about improving lives and everything we do is about helping others and becoming better versions of ourselves. We are a results-based company with an entrepreneurial attitude. We are looking for a leader who is looking to grow with a company, who takes extreme ownership of their role, and who enjoys helping others.

Listen to our Story from the founder Steve Welty: https://www.goodlifemgmt.com/about

About Good Life Team Members:
The team at Good Life is driven by our core values: These values define who we are and how we run our business.

• Team First
• Raise the Bar
• Good Vibes
• Problem Solvers
• Growth Mindset

Additionally, each team member needs to be an A player.

For more about our team: https://www.goodlifemgmt.com/about/

The Property Management Executive (PME) is responsible for the performance of their portfolio. Supporting with managing maintenance coordination and tenant communication as part of your core responsibilities. The PME are experts in the field of property management. This includes resolving complaints, addressing client concerns, recommending courses of action for clients, maintaining legal compliance, continual education, and leadership and training of portfolio team members. As your portfolio grows, we are looking for someone to grow with us. Taking on leadership responsibilities and helping build and manage a small team.

Duties and Responsibilities:

• Build relationships with assigned customers, set rental rates, negotiate and enforces lease agreements.
• Handle all tenant communications with professionalism and urgency, addressing concerns and requests in a timely manner
• Coordinate and dispatch maintenance requests efficiently, ensuring timely solutions.
• Providing clear communication between tenants, vendors and property owners.
• Complete preventative maintenance walkthroughs and deliver notices as needed
• Assist with field tasks as needed
• Provides leadership and works closely with the portfolio team members to ensure an exceptional customer experience is provided and takes care of any client issues.
• Becomes the escalation point for addressing late payments and handling operating expenses.
• Terminates leases and initiates eviction proceedings.
• Oversees maintenance tickets and addresses any ‘stale’ tickets.
• Efficiently manages time to focus on essential activities to ensure client satisfaction, lease renewals, and portfolio growth.
• Work with clients to ensure they are leveraging our services and convert them to Realty/Referral Partner Leads.
• Ensures customer satisfaction through ongoing communication and relationship management.
• Develops and maintains strong customer relationships, both within new and existing vendors. Represents clients in matters involving third parties.
• Develops and shares best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.
• Maintains fiduciary responsibilities for clients.
• All other duties as assigned.

Skills and Qualifications:

• Degree in real estate, property management, business administration or a related field preferred.
• Must have an active California Real Estate license.
• Experience as a property manager, assistant property manager or in a similar role.
• Working knowledge of property regulations.
• Proficiency in property management software.
• Basic knowledge of G-Suite applications (Gmail, Drive, Word, Sheets) and Mac OS
• Strong organizational and time management skills.
• Excellent communication and negotiation skills. Great customer service skills.

Pay: $80,000 - $95,000 base salary plus bonus opportunities

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional Development
• Bonus Opportunities Available

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Property management: 3 years (Preferred)

License/Certification:

• Driver's License (Required)
• Real Estate License (Required)

Work Location: In person

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.

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