IT Support Technician/ Mac Support Engineer
Job Description
Job Description
Job Title: IT Support Technician/ Mac Support Engineer
Location: Indianapolis, IN 46241 (Onsite)
Duration: 12+ Months
Job Description:
- Provide day-to-day technical support for Mac laptops and desktops.
- Assist users with login issues, software errors, and basic troubleshooting.
- Install and update macOS and standard software applications.
- Set up and configure new Mac devices for employees.
- Support basic network connectivity (Wi-Fi, VPN) and printing issues.
- Log and track user requests using IT ticketing tools.
- Perform regular checks to ensure Mac devices are compliant with company policies.
- Help manage user accounts and access permissions.
- Maintain records of assigned devices and accessories.
- Follow guidance from senior technicians and escalate issues as needed.
Company DescriptionHire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.
We serve Government agencies, Fortune 500 and leading mid-market companies across every Industry
Our candidate network includes thousands in our database and targeted networks including top social sites
We gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates
Our cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent
We can provide experienced IT Professionals for your IT Projects covering most Technologies and roles
Company Description
Hire IT People, Inc provides full time and contractual IT staffing nationwide. We presently provide services to several governments and state agencies, Fortune 500 companies, and leading mid-market companies in several including healthcare, insurance, retail, state/governments.\r\n\r\nWe serve Government agencies, Fortune 500 and leading mid-market companies across every Industry\r\nOur candidate network includes thousands in our database and targeted networks including top social sites\r\nWe gather information about your future hiring needs to perform a pro-active search, we mostly work with local candidates\r\n\r\nOur cutting-edge recruitment tools help minimize the complexities of hiring and reaching the right talent\r\nWe can provide experienced IT Professionals for your IT Projects covering most Technologies and roles