Housekeeper at Luxury Glamping Campground

Published: 6/14/2022

Job Description

Intro

The Desert of Maine Campground is a small, one-of-a-kind campground in Freeport, Maine located on the edge of the iconic sand dunes of the Desert of Maine. The "campground" (if you can call it that) is comprised of 31 Instagram-ready A-frames, cabins, geodesic domes, and glamping tents nestled among tall pines tree with a beautiful Bath House building and a Nordic Spa on-site. It's gorgeous.

This is not your normal "job". It is a magical place where smart, hardworking, positive people (with a sense of humor) are empowered to shine. We have a small team and we all work towards a mission that feels important: to provide a place where people can unwind from this crazy world and wake up to what really matters in life. For the right person, it's a place where driving to work doesn't give you that sinking feeling in your stomach. Don't get us wrong; it's hard work. But we're building something special and you can feel it.

The Role

You will be part of a small team of housekeepers, doing daily turnovers for our 31 cabins and domes. We also have common spaces we clean daily such as our Bath House and Sauna buildings. You will work in a beautiful, serene outdoor setting. Unlike hotels or residential cleaning jobs, we are not mindlessly rushing through the same list of tasks every day. Instead, we are trying to make guests feel like they are first person who has ever stayed here so every tiny detail matters. That means our housekeeping team is empowered (entrusted!) to do whatever it takes to create a magical experience for guests. You can take pride in your work and have a lot of say in how you get the job done. We are all building this place together. However, like any housekeeping role, there are the basics:

Scrubbing sinks, showers, toilets
Changing bed linens and towels, gathering used linens for laundering
Cleaning furniture, floors, windows, mirrors, and counters
Replacing small items that show signs of wear such as mugs, rugs, soap dispensers, etc.
Restocking soap, paper towels, toilet paper, coffee and tea, and other supplies
Reporting any maintenance issues found to our friendly and talented maintenance team
Checking and updating our home-built housekeeping and task management app on your personal iPhone or Android device
Thinking of creative ways we could be more efficient and deliver a better experience for guests

Experience

Housekeeping is a physically demanding job that requires a certain kind of personality. We want people who know for certain this is a role they can thrive in. The only way you can really know that is if you have done it before and you liked it. A few years of housekeeping experience (especially in places with high standards) is a huge plus.

Traits

Admittedly, we are looking for unicorns--the top 1%. We will gladly pay above-market rates and give you tons of autonomy if you are a good fit. A good litmus test if you recognize some of the traits of our most successful team members in yourself:

Perfectionist - High standards and an almost pathological attention to detail.
Self-Starter - Smart, creative, and naturally hard-working. Allergic to being micro-managed.
Aspirational - On one level this is a job like any other that puts food on the table, but we aim for it to be more than that. We are seeking people who want to be part of something bigger, something that makes a positive impact, something that feels like more than a job. If you just want to skate by, that's totally fine, but this is not a great fit for skaters.
Solid - Show up every day and put in your best effort because it's just who you are. Your word matters.
Good teammate - This is a small company--less than 10 people--so everyone here gets their hands dirty and we function as a cohesive, supportive team. You will work most of the day on your own, with earbuds in if you want, but we need people that also like being part of a solid group of co-workers that have each other's backs.
Sense of humor - You don't need to have a Netflix comedy special on your resume, but it makes a huge difference if you can at least laugh at yourself and the stressful situations that arise from day-to-day. Do you like to laugh?
Quick - We give our housekeepers as much time as they need to do things the right way, but everyone here naturally has a spring in their step. If you're slothy by nature, this may not be the best fit for you.
Love - Every soul-sucking corporation puts "customer service" on their brochure even though the phrase has lost all its meaning. We're not afraid to say that what we're aiming for at the Desert of Maine Campground is much deeper than that. It's love--love for each other, love for our guests, love for ourselves, love for the little things... Love. We're not afraid to say it. It's all that matters in the end.

Other Information

This is a full-time (or nearly full-time) position. We vary our schedules but regular weekend shifts are required since that is when we are busiest. Shifts start around 8:00AM or 9:00AM and end when we have finished all sites that are turning over that day. Some days can be shorter if we don't have as many turnovers, but we usually work a full day.

We are seeking individuals who can either commit to a set weekly schedule (which includes at least one weekend day since that is when we are busiest), or a more flexible schedule where the days shift.

The hourly rate depends on experience but housekeepers also keep 100% of the tips for sites they clean, which can be significant at a luxury place like this. We also offer PTO and sick leave for full-time staff.

Applicants must be able to operate a small golf cart, lift at least 30lbs, and perform tasks which involve reaching, bending, stretching, walking up and down steep inclines, and climbing up and down ladders (our domes have lofts!).

Housekeeping staff work where guests are present so you would be expected to interact with the guests in a professional, friendly manner, help them as needed, and answer questions.

The Desert of Maine Campground is an Equal Opportunity Employer. We are committed to being a diverse and inclusive workplace that supports, inspires, and respects all individuals. Our personnel processes and hiring practices are inclusive, fair, and merit-based. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics protected by law.

Apply: https://stay.desertofmaine.com/careers/housekeeper?src=indeed

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