Windows 11 Upgrade Technician - HYBRID SCHEDULE - Contract

Job Description

Job Description

Our local government client is hiring a Windows 11 Upgrade Technician to support their team in Washington, DC!!

Responsibilities:
- Provide Help Desk support for the Windows operating system, Windows-based applications and databases, and Active Directory (AD) account management.
- Handle workflow management applications such as ZenDesk, ServiceNow, Ivanti, and BMC Helix.

Qualifications:
- Completed ITIL v4 Foundation Certification
- Completed CompTIA A+ Certification
- 5+ years' experience performing Windows OS migrations.

The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.

The Midtown Group is a multi-award-winning "Best Places To Work" staffing firm in Washington, DC (per Inc. Magazine)!!