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Concierge

Robert Half
locationHouston, TX, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionWe are looking for an experienced Concierge to join our team in Houston, Texas. This Contract position requires someone who is detail oriented and has a strong background in high-end hospitality, capable of delivering exceptional customer experiences. The ideal candidate will uphold elevated service standards, acting as a welcoming presence for employees, clients, and visitors.

Responsibilities:
• Greet employees, clients, and visitors with courtesy and warmth.
• Manage arrivals and provide an attentive front desk presence.
• Escort guests to conference rooms and ensure their needs are anticipated.
• Support event setup, breakdown, and ensure conference rooms are guest-ready.
• Coordinate select events in collaboration with the site lead.
• Maintain an inviting and welcoming front-of-house environment.
• Act as a brand ambassador, representing the office with excellence.
• Work closely with onsite Office Services teams to ensure seamless operations.
• Stay organized, proactive, and service-oriented in all tasks.• Proven experience in front-of-house roles within high-end hospitality settings.
• Excellent verbal and written communication skills.
• Attentive demeanor and strong presentation skills.
• Ability to balance front desk coverage, guest experience, and event support.
• Familiarity with basic computer systems and scheduling tools.
• Capacity to deliver calm and poised service in a detail-oriented environment.
• Leadership experience or exposure to senior hospitality roles is a plus.
• Experience supporting executives, clients, or members is preferred.

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